multiradek

How can I show you the logs? There is a lot of sensitive data in them that I cannot share publicly.

The duplication of some orders is a side effect of the customer not being redirected to the order summary after clicking “Place Order” and instead receiving an error. The duplication of orders is not the core issue. The essence of the problem is that the customer is unable to place an order despite correctly filling in all the required fields.

The situation is as follows: WordPress in debug mode for several days – no errors. WooCommerce logs – no errors. I came here for help because I thoroughly investigated the issue on my side and have no idea what is causing it.

Hi thank you for your time. I made the feed available for the facebook platform. In the end, it turned out that in one product the date of the start of the promotion was given a few years back, which FB considered a mistake. I couldn’t find it, so I thought the product feed was to blame. Ultimately, everything is fine.

greetings