munayam

Hello @hakxxaw,

Thank you for contacting Themeum support. I hope you are doing well.

You need to enable “Tutor Login” feature from Tutor settings > advanced tab so users are not directed to WordPress login page and make sure “Hide Admin Bar” feature is enabled from Tutor settings.

Tutor LMS email notification is a pro plugin feature so you need to contact https://www.themeum.com/support/ as according to WordPress support guidelines we are not allowed to offer support for pro plugin features in here.

Hello @angeljs,

I understand your requirement but other than the sorting options I already mentioned no other alternative is given. You can customize course archive page to achieve your desired requirement. You can discuss with a WordPress plugin developer to help with this customization.

Hello @angeljs,

If you have course sorting feature enabled from Tutor settings > design tab then users will see the option on the top right corner to sort courses based on publication date and titles- you can see this image for reference

Hello @martha888,

Thank you for contacting Themeum support.

Courses or lessons set to private status can’t be accessed by anyone else other than yourself. This is the default behavior so if you intend others to access them please set them to public status.

Hello @engergrove,

Could you share your website url. Which theme is active now? If you are using a 3rd party custom theme then you can reach out to their support to report this issue as they tend to use a customized version of Tutor LMS with their theme.

If you are using older version of Tutor LMS then please keep a full backup of your site then update your version of Tutor LMS to the latest build. You can also write to https://www.themeum.com/support/ if you would like us to take a deeper look.

Hello @dhanf,

Thank you for contacting Themeum support. I hope you are doing well.

Based on WordPress support guidelines we are not allowed to offer support for pro plugin features in here so kindly write to https://www.themeum.com/support/. We will then follow up accordingly.

If you are using a 3rd party custom theme that uses a customized version of Tutor LMS then you can reach out to their support to discuss their theme issues.

Hello @scont,

Based on WordPress support guidelines we are not allowed to offer support for premium themes in here so kindly write to https://www.themeum.com/support/. We will then follow up accordingly. Thanks for understanding.

Hello @mwambembela,

Please open your site from your browser’s incognito mode to confirm. I can see the CSS rule has been applied- you can see this image for reference

Hello @revolvermag,

Please be informed that autocomplete feature was designed to help users complete the course but when you enable autocomplete then strict mode will fail to fulfill its purpose. We do not recommend enabling autocomplete if you wish to use strict mode.

Hello @scont,

Thank you for contacting Themeum support.

You can edit the course and click on the featured image to see the option to add alt text ??for it. You can also add alt text to all of your uploaded images from WP admin dashboard > media library page.

Hello @engergrove,

Thank you for contacting Themeum support. I hope you are doing well.

Please check their order status from WP admin dashboard > woocommerce orders page. Tutor LMS doesn’t allow access to course contents until their order status changes to completed. Make sure you select simple, virtual and for Tutor under woocommerce product data.

You can automate woocommerce orders from Tutor settings > monetization tab.

Tutor LMS pro plugin sends email notification that includes (site url and course page url) to users after being enrolled in courses but this feature is not included with the free plugin.

Hello @gridbuilderx,

Thank you for contacting Themeum support.

Yes this is resolved in the latest version of Tutor LMS. We released an update four days ago so please keep a full backup then update your version of Tutor LMS to the latest build.

Hello @mwambembela,

Thank you for contacting Themeum support. I hope you are doing well.

You can apply this CSS rule to enlarge font-size from WP admin dashboard > appearance > customize > additional CSS

.etlms-course-list-main-wrap .price {
    font-size: x-large;
}

Remember to clear cache afterwards so the changes reflect on the frontend.

Hello @revolvermag,

Can you share your website url. Which theme is active now?

If you’d like us to take a closer look, you can write to https://www.themeum.com/support/. Thanks

Hello @beoniga,

Thanks for reaching out to Themeum support.

Please disable “Course Visibility” feature from Tutor settings > course tab. If this doesn’t help then kindly write to https://www.themeum.com/support/. We will then take a closer look.