Forum Replies Created

Viewing 15 replies - 1 through 15 (of 17 total)
  • Forum: Fixing WordPress
    In reply to: my site is gone
    Thread Starter mvalliere

    (@mvalliere)

    I did the updates to 7.3
    vallieredesignstudio.com does now take me to a page but not my website. It now takes me to a sample “My Blog” page. How do I get to my website dashboard? I used to always go to https://dev.vallieredesignstudio.com/wp-admin
    I think I started to restore my website. I used a back up in Cpanel that I backed up two days ago.

    I relinked wp with Vallieredesignstudio but I get this

    The system found a new WordPress site, “/home/vallie6/public_html/new/valliere/wp-config.php”, but could not make it manageable because of the following error: The batch response did not contain the Administrator Information. at /usr/local/cpanel/Cpanel/WordPress/YamlBuilder.pm line 305.

    I also get this
    Warning: The system could not load some of this WordPress site’s data. Certain sections of this interface may not function correctly.
    (XID reqmxa) The system failed to run the wp-cli batch commands with the following issues: STDERR: Warning: Declaration of W3TC\DbCache_Wpdb::prepare($query, $args) should be compatible with wpdb::prepare($query, …$args) in /home/vallie6/public_html/wp-content/plugins/w3-total-cache/DbCache_Wpdb.php on line 8 Fatal error: Uncaught ArgumentCountError: Too few arguments to function Jetpack_Autoupdate::autoupdate_core(), 1 passed in /home/vallie6/public_html/wp-includes/class-wp-hook.php on line 288 and exactly 2 expected in /home/vallie6/public_html/wp-content/plugins/jetpack/class.jetpack-autoupdate.php:101 Stack trace: #0 /home/vallie6/public_html/wp-includes/class-wp-hook.php(288): Jetpack_Autoupdate->autoupdate_core(‘minor’) #1 /home/vallie6/public_html/wp-includes/plugin.php(206): WP_Hook->apply_filters(‘minor’, Array) #2 /usr/local/cpanel/php/wp-cli/get_auto_update_settings.php(79): apply_filters(‘auto_update_cor…’, ‘minor’) #3 /usr/local/cpanel/php/wp-cli/get_auto_update_settings.php(93): get_autoupdate_core() #4 phar:///usr/local/cpanel/3rdparty/share/cpanel-wp-cli/wp-cli.phar/vendor/wp-cli/eval-command/src/EvalFile_Command.php(46): include(‘/usr/local/cpan…’) #5 phar:///usr/local/cpanel/3rdparty/share/cpanel-wp-cli/wp-cli.phar/vendor/wp-cli/eval-command/src/EvalFile_Command.php(39): EvalFile_Command::_eval(‘/usr/loc in /home/vallie6/public_html/wp-content/plugins/jetpack/class.jetpack-autoupdate.php on line 101 Cpanel::Exception::ProcessFailed::Error/(XID by2cyd) “/usr/local/bin/php” reported error code “255” when it ended: Warning: Declaration of W3TC\DbCache_Wpdb::prepare($query, $args) should be compatible with wpdb::prepare($query, …$args) in /home/vallie6/public_html/wp-content/plugins/w3-total-cache/DbCache_Wpdb.php on line 8 Fatal error: Uncaught ArgumentCountError: Too few arguments to function Jetpack_Autoupdate::autoupdate_core(), 1 passed in /home/vallie6/public_html/wp-includes/class-wp-hook.php on line 288 and exactly 2 expected in /home/vallie6/public_html/wp-content/plugins/jetpack/class.jetpack-autoupdate.php:101 Stack trace: #0 /home/vallie6/public_html/wp-includes/class-wp-hook.php(288): Jetpack_Autoupdate->autoupdate_core(‘minor’) #1 /home/vallie6/public_html/wp-includes/plugin.php(206): WP_Hook->apply_filters(‘minor’, Array) #2 /usr/local/cpanel/php/wp-cli/get_auto_update_settings.php(79): apply_filters(‘auto_update_cor…’, ‘minor’) #3 /usr/local/cpanel/php/wp-cli/get_auto_update_settings.php(93): get_autoupdate_core() #4 phar:///usr/local/cpanel/3rdparty/share/cpanel-wp-cli/wp-cli.phar/vendor/wp-cli/eval-command/src/EvalFile_Command.php(46): include(‘/usr/local/cpan…’) #5 phar:///usr/local/cpanel/3rdparty/share/cpanel-wp-cli/wp-cli.phar/vendor/wp-cli/eval-command/src/EvalFile_Command.php(39): EvalFile_Command::_eval(‘/usr/loc in /home/vallie6/public_html/wp-content/plugins/jetpack/class.jetpack-autoupdate.php on line 101 at /usr/local/cpanel/Cpanel/ChildErrorStringifier.pm line 150. Cpanel::ChildErrorStringifier::die_if_error(Cpanel::SafeRun::Object=HASH(0x25fac78)) called at /usr/local/cpanel/Cpanel/SafeRun/Object.pm line 534 Cpanel::SafeRun::Object::new_or_die(“Cpanel::SafeRun::Object”, “program”, “/usr/local/bin/php”, “args”, ARRAY(0x25ea248), “timeout”, 20, “stdin”, …) called at /usr/local/cpanel/Cpanel/WordPress/WpCli.pm line 80 Cpanel::WordPress::WpCli::wp_cli(“wp_dir”, “/home/vallie6/public_html”, “wp_cache_dir”, “/usr/local/cpanel/php/wp-cli/cache”, “wp_config_path”, “/usr/local/cpanel/php/wp-cli/config”, “wp_packages_dir”, “/usr/local/cpanel/php/wp-cli/packages”, …) called at /usr/local/cpanel/Cpanel/WordPress/WpCli.pm line 145 Cpanel::WordPress::WpCli::__ANON__() called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/Try/Tiny.pm line 97 eval {…} called at /usr/local/cpanel/3rdparty/perl/528/lib/perl5/cpanel_lib/Try/Tiny.pm line 88 Try::Tiny::try(CODE(0x25ea968), Try::Tiny::Catch=REF(0x1006878)) called at /usr/local/cpanel/Cpanel/WordPress/WpCli.pm line 166 Cpanel::WordPress::WpCli::batch(“wp_dir”, “/home/vallie6/public_html”, “text”, “# core version returns a string that needs special handling\x{a}#”…) called at /usr/local/cpanel/Cpanel/WordPress/Instances.pm line 372 Cpanel::WordPress::Instances::_load_expensive(HASH(0x2442b00), HASH(0x2384d30)) called at /usr/local/cpanel/Cpanel/WordPress/Instances.pm line 304 eval {…} called at /usr/local/cpanel/Cpanel/WordPress/Instances.pm line 304 Cpanel::WordPress::Instances::get_instance_by_id(“cPanel::Blogs::WordPressUnmanaged.0.1579128036”) called at /usr/local/cpanel/Cpanel/API/WordPressInstanceManager.pm line 293 Cpanel::API::WordPressInstanceManager::get_instance_by_id(Cpanel::Args=HASH(0x208edb0), Cpanel::Result=HASH(0x208ebd0)) called at /usr/local/cpanel/Cpanel/API.pm line 372 eval {…} called at /usr/local/cpanel/Cpanel/API.pm line 374 Cpanel::API::_run_module_function(Cpanel::Args=HASH(0x208edb0), Cpanel::Result=HASH(0x208ebd0), “WordPressInstanceManager”, “get_instance_by_id”) called at /usr/local/cpanel/Cpanel/API.pm line 229 Cpanel::API::execute(“WordPressInstanceManager”, “get_instance_by_id”, HASH(0x208e930)) called at /usr/local/cpanel/Cpanel/API.pm line 657 Cpanel::API::run_api_mode(HASH(0x208e930)) called at uapi.pl line 315 main::script() called at uapi.pl line 145

    Forum: Fixing WordPress
    In reply to: my site is gone
    Thread Starter mvalliere

    (@mvalliere)

    so here is what i got from immotion hostings:
    Valued Customer,

    Thanks for reaching out to us. We are happy to look into this for you!
    As far as I can tell, Sucuri has a lock down on this page.
    I am unable to see anything preventing it from our side.
    I recommend contact Sucuri to get your IP whitelisted to access that page.

    Please let us know if you have any further questions; we are more than happy to help.

    Best Regards,
    Mark Ha.

    InMotion Hosting
    888-321-HOST (4678) Available 24/7
    https://www.inmotionhosting.com

    and this is what I got from Sucuri:

    Based on the ticket options you’ve selected and the information you’ve provided, here’s what I think will help you the quickest.

    The most common cause of this problem is that you have DNS records pointed to the firewall IP that should not be. Only your vallieredesignstudio.com and https://www.vallieredesignstudio.com records should point to the firewall. All other records such as https://ftp.vallieredesignstudio.com, cpanel.vallieredesignstudio.com, and mail.vallieredesignstudio.com should be pointed to your hosting IP address.The following article explains a bit more about this kind of issue:

    https://kb.sucuri.net/firewall/Troubleshooting/ftp-or-email-or-cpanel-is-not-working

    Your DNS seems to be at InMotion Hosting If you need any help with making any DNS changes, please share your DNS control panel login credentials.

    Thanks!

    and I ran the update to wp and now When I go to dev.vallieredesignstudio.com/wp-admin I get:

    Your server is running PHP version 5.3.29 but WordPress 5.3.2 requires at least 5.6.20.

    Forum: Fixing WordPress
    In reply to: my site is gone
    Thread Starter mvalliere

    (@mvalliere)

    should I over write them all or wait for the back up too finish?

    Forum: Fixing WordPress
    In reply to: my site is gone
    Thread Starter mvalliere

    (@mvalliere)

    i found a spot to update in my cpanel,
    when i tried it came beck with this:
    The following errors were found :

    Installation cannot proceed because the following files already exist in the target folder :
    index.php
    license.txt
    wp-activate.php
    wp-admin
    wp-blog-header.php
    wp-comments-post.php
    wp-config-sample.php
    wp-content
    wp-cron.php
    wp-includes
    wp-links-opml.php
    wp-load.php
    wp-login.php
    wp-mail.php
    wp-settings.php
    wp-signup.php
    wp-trackback.php
    xmlrpc.php
    .htaccess
    wp-config.php
    Please delete these files or choose another folder.OR
    Select the checkbox to overwrite all files and continue

    Forum: Fixing WordPress
    In reply to: my site is gone
    Thread Starter mvalliere

    (@mvalliere)

    Upload to where and how???? Whats a directory?

    Forum: Fixing WordPress
    In reply to: my site is gone
    Thread Starter mvalliere

    (@mvalliere)

    This is all new to me and i’m not understanding the 5.3.2-no-content.zip.
    its telling me this:
    Unzip the package in an empty directory and upload everything.
    Open wp-admin/install.php in your browser. It will take you through the process to set up a wp-config.php file with your database connection details.
    If for some reason this doesn’t work, don’t worry. It doesn’t work on all web hosts. Open up wp-config-sample.php with a text editor like WordPad or similar and fill in your database connection details.
    Save the file as wp-config.php and upload it.
    Open wp-admin/install.php in your browser.
    Once the configuration file is set up, the installer will set up the tables needed for your site. If there is an error, double check your wp-config.php file, and try again. If it fails again, please go to the WordPress support forums with as much data as you can gather.

    I don’t see a file called wp-admin/install.php in the unziped flolder.

    Forum: Fixing WordPress
    In reply to: my site is gone
    Thread Starter mvalliere

    (@mvalliere)

    I’m downloading my back up to my laptop now. It looks like it will take 3 hours.
    There is this note on the top of the page:
    A full backup will create an archive of all the files and configurations on your website. You can only use this to move your account to another server, or to keep a local copy of your files. You cannot restore full backups through your cPanel interface.

    Forum: Fixing WordPress
    In reply to: my site is gone
    Thread Starter mvalliere

    (@mvalliere)

    PHP: 7.2.19

    Forum: Fixing WordPress
    In reply to: my site is gone
    Thread Starter mvalliere

    (@mvalliere)

    and this:
    We have added a new network to our servers and soon you should start receiving traffic from it, please make sure you update your whitelists on your hosting to allow 208.109.0.0/22

    Forum: Fixing WordPress
    In reply to: my site is gone
    Thread Starter mvalliere

    (@mvalliere)

    and this :

    Domain: vallieredesignstudio.com
    Account Plan:
    basic planupgrade
    Hosting IP Address:
    198.46.91.100
    Manage
    Firewall IP Address:
    192.124.249.102
    2a02:fe80:1010::2:4
    Internal Domains:
    https://09d057e607.10002.sucurifirewall.com/

    Forum: Fixing WordPress
    In reply to: my site is gone
    Thread Starter mvalliere

    (@mvalliere)

    I can log in to Sucuri and i see this:
    Service is Activated Refresh status This domain is pointing to 192.124.249.102

    Forum: Fixing WordPress
    In reply to: my site is gone
    Thread Starter mvalliere

    (@mvalliere)

    Godaddy has vallieredesignstudio.com listed under domains I have and its paid-up through 2021

    Forum: Fixing WordPress
    In reply to: my site is gone
    Thread Starter mvalliere

    (@mvalliere)

    Yes,
    I did sign up for Sucuri.

    Forum: Fixing WordPress
    In reply to: my site is gone
    Thread Starter mvalliere

    (@mvalliere)

    I can get in CPanel through inmotion hosting and it is where all my email addresses are managed. but when I look for a domain it’s saying i don’t have any domains and I think that right. I’m pretty sure my domain is from Godady. I see an option to transfer it should I try that?
    I really think this is a word press issue but I can’t get into wordpress.

    Forum: Fixing WordPress
    In reply to: my site is gone
    Thread Starter mvalliere

    (@mvalliere)

    I’ll try that thanks

Viewing 15 replies - 1 through 15 (of 17 total)