mwenner

After looking at this more, the issue here is that posts that have been removed from categories are still showing up in the admin interface. I see other people are having the same issue so if this is resolved, it should resolve our issue as well:

https://www.ads-software.com/support/topic/non-category-posts-appear-in-reorder-dashboard/
https://www.ads-software.com/support/topic/re-ordered-list-keeps-posts-removed-from-the-categories/
https://www.ads-software.com/support/topic/re-ordered-list-keeps-posts-removed-from-the-category/

Thanks again. We will work through this and probably get an SSL for our dev site so we can properly test this. I will close this for now

Thanks, Mark. It was hard to troubleshoot this as the production site went so we had to get it back up as soon as possible. There isn’t a second folder on the site for this but it is odd that the https version is giving the Welcome page rather than the ‘Your Site is Not Secure’ message.

The way the plugin should work is if there is an SSL site somewhere out there, the plugin should find it and apply it automatically and make it work. Are there any other potential updates I would need to get this to work in IIS other than the symbolic link suggestion you mentioned?

We do have the extension, and I had submitted a ticket but they sent me to the forums as we don’t have an active support subscription.

WordPress environment
WordPress address (URL): https://mutts.com
Site address (URL): https://mutts.com
WooCommerce version: 3.7.0
WooCommerce REST API package: 1.0.2 /srv/bindings/b082c896ca4445cba96d7b0e83e8ec08/code/wp-content/plugins/woocommerce/packages/woocommerce-rest-api
Log directory writable: /srv/bindings/b082c896ca4445cba96d7b0e83e8ec08/code/wp-content/uploads/wc-logs/
WordPress version: 5.2.3 – There is a newer version of WordPress available (5.3.2)
WordPress multisite: –
WordPress memory limit: 512 MB
WordPress debug mode: –
WordPress cron:
Language: en_US
External object cache: –
Server environment
Server info: nginx/1.8.1
PHP version: 7.2.28
PHP post max size: 100 MB
PHP time limit: 120
PHP max input vars: 10000
cURL version: 7.40.0, NSS/3.21 Basic ECC
SUHOSIN installed: –
MySQL version: 5.5.5-10.0.23-MariaDB-log
Max upload size: 100 MB
Default timezone is UTC:
fsockopen/cURL:
SoapClient:
DOMDocument:
GZip:
Multibyte string:
Remote post:
Remote get:
Database
WooCommerce database version: 3.7.0
Database prefix mutts_
MaxMind GeoIP database: /srv/bindings/b082c896ca4445cba96d7b0e83e8ec08/code/wp-content/uploads/GeoLite2-Country.mmdb
Total Database Size 1291.31MB
Database Data Size 766.94MB
Database Index Size 524.37MB
mutts_woocommerce_sessions Data: 33.06MB + Index: 2.02MB + Engine InnoDB
mutts_woocommerce_api_keys Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mutts_woocommerce_attribute_taxonomies Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mutts_woocommerce_downloadable_product_permissions Data: 0.02MB + Index: 0.05MB + Engine InnoDB
mutts_woocommerce_order_items Data: 9.52MB + Index: 3.52MB + Engine InnoDB
mutts_woocommerce_order_itemmeta Data: 101.64MB + Index: 64.16MB + Engine InnoDB
mutts_woocommerce_tax_rates Data: 0.02MB + Index: 0.06MB + Engine InnoDB
mutts_woocommerce_tax_rate_locations Data: 0.02MB + Index: 0.05MB + Engine InnoDB
mutts_woocommerce_shipping_zones Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mutts_woocommerce_shipping_zone_locations Data: 0.02MB + Index: 0.05MB + Engine InnoDB
mutts_woocommerce_shipping_zone_methods Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mutts_woocommerce_payment_tokens Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mutts_woocommerce_payment_tokenmeta Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mutts_woocommerce_log Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mdf_query_cache Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mutts_commentmeta Data: 2.28MB + Index: 2.19MB + Engine InnoDB
mutts_comments Data: 87.58MB + Index: 67.03MB + Engine InnoDB
mutts_facetwp_index Data: 18.55MB + Index: 21.09MB + Engine InnoDB
mutts_failed_jobs Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mutts_links Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mutts_mailchimp_carts Data: 1.02MB + Index: 0.00MB + Engine InnoDB
mutts_nextend2_image_storage Data: 0.05MB + Index: 0.02MB + Engine InnoDB
mutts_nextend2_section_storage Data: 0.47MB + Index: 0.03MB + Engine InnoDB
mutts_nextend2_smartslider3_generators Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mutts_nextend2_smartslider3_sliders Data: 0.44MB + Index: 0.00MB + Engine InnoDB
mutts_nextend2_smartslider3_sliders_xref Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mutts_nextend2_smartslider3_slides Data: 1.50MB + Index: 0.00MB + Engine InnoDB
mutts_options Data: 17.45MB + Index: 4.05MB + Engine InnoDB
mutts_pantheon_sessions Data: 1.52MB + Index: 3.03MB + Engine InnoDB
mutts_pimwick_gift_card Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mutts_pimwick_gift_card_activity Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mutts_pmxi_files Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mutts_pmxi_history Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mutts_pmxi_images Data: 0.17MB + Index: 0.00MB + Engine InnoDB
mutts_pmxi_imports Data: 2.52MB + Index: 0.00MB + Engine InnoDB
mutts_pmxi_posts Data: 1.52MB + Index: 0.44MB + Engine InnoDB
mutts_pmxi_templates Data: 0.17MB + Index: 0.00MB + Engine InnoDB
mutts_postmeta Data: 254.78MB + Index: 192.44MB + Engine InnoDB
mutts_posts Data: 64.55MB + Index: 26.91MB + Engine InnoDB
mutts_queue Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mutts_redirection_404 Data: 12.02MB + Index: 23.06MB + Engine InnoDB
mutts_redirection_groups Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mutts_redirection_items Data: 0.02MB + Index: 0.09MB + Engine InnoDB
mutts_redirection_logs Data: 1.02MB + Index: 0.14MB + Engine InnoDB
mutts_searchmeter Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mutts_searchmeter_recent Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mutts_swp_cf Data: 0.02MB + Index: 0.05MB + Engine InnoDB
mutts_swp_index Data: 30.55MB + Index: 19.84MB + Engine InnoDB
mutts_swp_log Data: 8.52MB + Index: 12.55MB + Engine InnoDB
mutts_swp_tax Data: 14.52MB + Index: 18.41MB + Engine InnoDB
mutts_swp_terms Data: 2.52MB + Index: 4.55MB + Engine InnoDB
mutts_termmeta Data: 0.52MB + Index: 0.56MB + Engine InnoDB
mutts_terms Data: 0.50MB + Index: 0.61MB + Engine InnoDB
mutts_term_relationships Data: 11.41MB + Index: 6.47MB + Engine InnoDB
mutts_term_taxonomy Data: 1.52MB + Index: 0.59MB + Engine InnoDB
mutts_usermeta Data: 52.59MB + Index: 41.09MB + Engine InnoDB
mutts_users Data: 4.52MB + Index: 5.55MB + Engine InnoDB
mutts_wc_admin_notes Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mutts_wc_admin_note_actions Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mutts_wc_customer_lookup Data: 0.08MB + Index: 0.06MB + Engine InnoDB
mutts_wc_download_log Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mutts_wc_gpf_render_cache Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mutts_wc_order_coupon_lookup Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mutts_wc_order_product_lookup Data: 0.19MB + Index: 0.27MB + Engine InnoDB
mutts_wc_order_tax_lookup Data: 0.06MB + Index: 0.03MB + Engine InnoDB
mutts_wc_product_meta_lookup Data: 1.48MB + Index: 1.45MB + Engine InnoDB
mutts_wc_tax_rate_classes Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mutts_wc_webhooks Data: 0.02MB + Index: 0.02MB + Engine InnoDB
mutts_woocommerce_bundled_itemmeta Data: 0.33MB + Index: 0.41MB + Engine InnoDB
mutts_woocommerce_bundled_items Data: 0.02MB + Index: 0.03MB + Engine InnoDB
mutts_woocommerce_gpf_google_taxonomy Data: 1.52MB + Index: 0.00MB + Engine InnoDB
mutts_woocommerce_shipping_table_rates Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mutts_woof_query_cache Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mutts_yikes_easy_mc_forms Data: 0.02MB + Index: 0.00MB + Engine InnoDB
mutts_yith_wcwl Data: 0.22MB + Index: 0.11MB + Engine InnoDB
mutts_yith_wcwl_lists Data: 1.52MB + Index: 0.83MB + Engine InnoDB
mutts_yoast_seo_links Data: 0.28MB + Index: 0.11MB + Engine InnoDB
mutts_yoast_seo_meta Data: 21.50MB + Index: 0.00MB + Engine InnoDB
_pantheon_heartbeat Data: 0.02MB + Index: 0.00MB + Engine InnoDB
Security
Secure connection (HTTPS):
Hide errors from visitors
Active plugins (66)
AdRoll Retargeting by nofearinc – 1.1
Advanced Custom Fields PRO by Elliot Condon – 5.8.4
AJAX Thumbnail Rebuild by junkcoder, ristoniinemets – 1.13
Akismet Anti-Spam by Automattic – 4.1.2
Checkout Address Suggestion And Autocomplete For Woocommerce by Magerips – 1.3 – Not tested with the active version of WooCommerce
Classic Editor by WordPress Contributors – 1.5
WP Clone Menu by Afzal Multani – 1.0.1
Coming Soon Page & Maintenance Mode by SeedProd by SeedProd – 5.0.26
Facebook for WooCommerce by Facebook – 1.9.7 – Not tested with the active version of WooCommerce
FacetWP by FacetWP, LLC – 3.4.2
GTranslate by Translate AI Multilingual Solutions – 2.8.49
Jetpack by WordPress.com by Automattic – 7.7.1
Mailchimp for WooCommerce by Mailchimp – 2.2.2 – Not tested with the active version of WooCommerce
MC4WP: Mailchimp for WordPress by ibericode – 4.5.5
Max Mega Menu by megamenu.com – 2.7.2
Mutts Custom Facets by Mutts – 1.0.0
Mutts New Arrivals by Gayathri Colundalur for PRI – 1.0.0
Mutts Quotes by Gayathri Colundalur for PRI – 1.0.0
Site Plugin for mutts.com/store by –
Reports Plugin for mutts.com/store by – – Not tested with the active version of WooCommerce
Mutts Store Reviews plugin by –
Smart Slider 3 Pro by Nextend – 3.3.15
Printify by – 1.3
Product/Review CSV Import Export by WebToffee – 3.7.7 – Not tested with the active version of WooCommerce
PW WooCommerce Gift Cards Pro by Pimwick, LLC – 1.133
Redirection by John Godley – 4.3.3
ReferralCandy for WooCommerce by ReferralCandy – 2.2.0 – Not tested with the active version of WooCommerce
SB-RSS_feed-plus by Ladislav Soukup ([email protected]) – 1.4.20
SearchWP WooCommerce Integration by SearchWP, LLC – 1.2.1 – Not tested with the active version of WooCommerce
SearchWP by SearchWP, LLC – 3.0.7
SendGrid by SendGrid – 1.11.8
WP Progress Bar by Alobaidi – 1.0.0
Extra Product Options (Product Addons) for WooCommerce by ThemeHigh – 2.0.5
WooCommerce Extended Coupon Features PRO by Soft79 – 3.1.1
WooCommerce Chained Products by WooCommerce – 2.6.2 – Not tested with the active version of WooCommerce
WooCommerce Dynamic Pricing by Lucas Stark – 3.1.6 – Not tested with the active version of WooCommerce
WooCommerce – Embed Videos To Product Image Gallery by ZealousWeb Technologies – 2.3 – Not tested with the active version of WooCommerce
WooCommerce Authorize.Net CIM Gateway by SkyVerge – 2.10.1 – Not tested with the active version of WooCommerce
WooCommerce PayPal Checkout Gateway by WooCommerce – 1.6.17
WooCommerce Google Ads Conversion Tracking by Wolf+B?r Agency – 1.5.5
WooCommerce Google Analytics Integration by WooCommerce – 1.4.14
WooCommerce Mix and Match by Kathy Darling – 1.3.3 – Not tested with the active version of WooCommerce
WooCommerce Name Your Price by Kathy Darling – 2.8.3 – Not tested with the active version of WooCommerce
WooCommerce Pre-Orders by WooCommerce – 1.5.12 – Not tested with the active version of WooCommerce
WooCommerce Product Add-ons by WooCommerce – 2.9.6 – Not tested with the active version of WooCommerce
WooCommerce Product Bundles by SomewhereWarm – 5.7.11 – Not tested with the active version of WooCommerce
WooCommerce Google Product Feed by Ademti Software Ltd. – 7.6.1 – Not tested with the active version of WooCommerce
WooCommerce Product Search by itthinx – 1.6.0 – Not tested with the active version of WooCommerce
WooCommerce Shipment Tracking by WooCommerce – 1.6.11 – Not tested with the active version of WooCommerce
WooCommerce FedEx Shipping by WooCommerce – 3.4.10 – Not tested with the active version of WooCommerce
WooCommerce USPS Shipping by WooCommerce – 4.4.18 – Not tested with the active version of WooCommerce
WooCommerce – ShipStation Integration by PRI – 12.0.1 – Not tested with the active version of WooCommerce
WooCommerce Smart Coupons by WooCommerce – 3.4.6 – Not tested with the active version of WooCommerce
WooCommerce Social Login by SkyVerge – 2.5.2 – Not tested with the active version of WooCommerce
WooCommerce Sort By Stock by Brandon Yanofsky – 2.2.0 – Not tested with the active version of WooCommerce
WooCommerce Table Rate Shipping by WooCommerce – 3.0.10 – Not tested with the active version of WooCommerce
WooCommerce Variation Swatches and Photos by Lucas Stark – 2.1.7 – Not tested with the active version of WooCommerce
WooCommerce Waitlist by WooCommerce – 1.8.1 – Not tested with the active version of WooCommerce
WooCommerce by Automattic – 3.7.0
WordPress Importer by wordpressdotorg – 0.6.4
Yoast SEO Premium by Team Yoast – 10.1.3
WP All Import Pro by Soflyy – 4.5.5
WP All Import – WooCommerce Add-On Pro by Soflyy – 3.0.8 – Not tested with the active version of WooCommerce
Easy Forms for Mailchimp by YIKES, Inc. – 6.5.5
YITH WooCommerce Wishlist by YITH – 2.2.13
Zendesk Chat Widget by Zendesk – 1.4.15
Inactive plugins (30)
Accordion Shortcodes by Phil Buchanan – 2.4.2
Add From Server by Dion Hulse – 3.3.3
Advanced Custom Fields by Elliot Condon – 5.8.3
Advanced Flat Rate Shipping For WooCommerce Pro | VestaThemes.com by Multidots – 3.0.4 – Not tested with the active version of WooCommerce
Authorize.Net CIM for WooCommerce by Cardpay Solutions, Inc. – 2.0.8
Google Tag Manager for WordPress by Thomas Geiger – 1.10.1 – Not tested with the active version of WooCommerce
Hello Dolly by Matt Mullenweg – 1.7.2
Hummingbird by WPMU DEV – 2.1.1
Mutts Cashback by –
Mutts Free Calendar Promo by –
Mutts Product Attribute Discount plugin by –
Mutts Woocommerce Donate Plugin by – – Not tested with the active version of WooCommerce
Native PHP Sessions for WordPress by Pantheon – 0.8.1
Pantheon Advanced Page Cache by Pantheon – 0.3.0
Query Monitor by John Blackbourn – 3.3.7
Regenerate Thumbnails by Alex Mills (Viper007Bond) – 3.1.1
Show Current Template by JOTAKI Taisuke – 0.3.0
Smush by WPMU DEV – 3.2.4
W3 Total Cache by Frederick Townes – 0.10.1
WooCommerce Admin by WooCommerce – 0.18.0
WooCommerce Ajax add to cart by WooCommerce Ajax add to cart – 9.0.5 – Not tested with the active version of WooCommerce
Woocommerce Gift Wrapper Plus by Little Package – 1.1.1 – Not tested with the active version of WooCommerce
WooCommerce Product Gift Wrap by Mike Jolley – 1.1.0 – Not tested with the active version of WooCommerce
WP All Import – ACF Add-On by Soflyy – 3.1.9
WP Crontrol by John Blackbourn & crontributors – 1.7.1
Wpdevart Facebook comments by wpdevart – 1.9.1
YITH WooCommerce Added to Cart Popup Premium by YITHEMES – 1.3.4 – Not tested with the active version of WooCommerce
YITH WooCommerce Featured Video by YITH – 1.2.5
YITH WooCommerce Gift Cards Premium by YITH – 2.0.5 – Not tested with the active version of WooCommerce
Yoast SEO by Team Yoast – 12.0
Must Use Plugins (2)
MU WP Native PHP Sessions by Pantheon – 0.1
Pantheon by Pantheon – 0.1
Settings
API enabled:
Force SSL:
Currency USD ($)
Currency position left
Thousand separator ,
Decimal separator .
Number of decimals 2
Taxonomies: Product types bundle (bundle), external (external), grouped (grouped), mix and match (mix-and-match), pw gift card (pw-gift-card), simple (simple), variable (variable)
Taxonomies: Product visibility exclude-from-catalog (exclude-from-catalog), exclude-from-search (exclude-from-search), featured (featured), outofstock (outofstock), rated-1 (rated-1), rated-2 (rated-2), rated-2 (rated-2-2), rated-3 (rated-3), rated-4 (rated-4), rated-5 (rated-5), visible (visible)
Connected to WooCommerce.com:
WooCommerce pages
Shop base: #52810 – /shop-catalog/
Cart: #5 – /cart/
Checkout: #6 – /checkout/
My account: #7 – /my-account/
Terms and conditions: #52739 – /help/
Theme
Name: MUTTS – Storefront Child
Version: 1.0.0
Author URL: https://www.priworks.com
Child theme:
Parent theme name: Storefront
Parent theme version: 2.4.5 – 2.5.4 is available
Parent theme author URL: https://woocommerce.com/
WooCommerce support:
Templates
Overrides muttsstore/woocommerce/archive-product.php,
muttsstore/woocommerce/cart/cart-empty.php version 3.1.0 is out of date. The core version is 3.5.0,
muttsstore/woocommerce/cart/cart.php version 3.4.0 is out of date. The core version is 3.7.0,
muttsstore/woocommerce/cart/cart-shipping.php version 3.2.0 is out of date. The core version is 3.6.0,
muttsstore/woocommerce/cart/cart-totals.php,
muttsstore/woocommerce/cart/mini-cart.php version 3.5.0 is out of date. The core version is 3.7.0,
muttsstore/woocommerce/cart/proceed-to-checkout-button.php,
muttsstore/woocommerce/cart/shipping-calculator.php version 3.4.0 is out of date. The core version is 3.5.0,
muttsstore/woocommerce/checkout/form-billing.php version 3.0.9 is out of date. The core version is 3.6.0,
muttsstore/woocommerce/checkout/form-checkout.php version 2.3.0 is out of date. The core version is 3.5.0,
muttsstore/woocommerce/checkout/form-coupon.php version 3.4.0 is out of date. The core version is 3.4.4,
muttsstore/woocommerce/checkout/form-login.php,
muttsstore/woocommerce/checkout/form-shipping.php version 3.0.9 is out of date. The core version is 3.6.0,
muttsstore/woocommerce/checkout/thankyou.php version 3.2.0 is out of date. The core version is 3.7.0,
muttsstore/woocommerce/content-product.php version 3.4.0 is out of date. The core version is 3.6.0,
muttsstore/woocommerce/content-single-product.php version 3.4.0 is out of date. The core version is 3.6.0,
muttsstore/woocommerce/emails/customer-completed-order.php version 2.5.0 is out of date. The core version is 3.7.0,
muttsstore/woocommerce/emails/customer-new-account.php version 1.6.4 is out of date. The core version is 3.7.0,
muttsstore/woocommerce/emails/customer-note.php version 2.5.0 is out of date. The core version is 3.7.0,
muttsstore/woocommerce/emails/customer-processing-order.php version 2.5.0 is out of date. The core version is 3.7.0,
muttsstore/woocommerce/emails/customer-refunded-order.php version 2.5.0 is out of date. The core version is 3.7.0,
muttsstore/woocommerce/emails/customer-reset-password.php version 2.0.0 is out of date. The core version is 3.7.0,
muttsstore/woocommerce/emails/email-addresses.php version 3.2.1 is out of date. The core version is 3.5.4,
muttsstore/woocommerce/emails/email-customer-details.php,
muttsstore/woocommerce/emails/email-footer.php version 2.3.0 is out of date. The core version is 3.7.0,
muttsstore/woocommerce/emails/email-header.php,
muttsstore/woocommerce/emails/email-order-details.php version 3.3.1 is out of date. The core version is 3.7.0,
muttsstore/woocommerce/emails/email-order-items.php version 3.4.0 is out of date. The core version is 3.7.0,
muttsstore/woocommerce/emails/email-styles.php,
muttsstore/woocommerce/global/quantity-input.php version 3.4.0 is out of date. The core version is 3.6.0,
muttsstore/woocommerce/loop/no-products-found.php,
muttsstore/woocommerce/loop/price.php,
muttsstore/woocommerce/loop/sale-flash.php,
muttsstore/woocommerce/myaccount/dashboard.php,
muttsstore/woocommerce/myaccount/form-edit-account.php version 3.4.0 is out of date. The core version is 3.5.0,
muttsstore/woocommerce/myaccount/form-edit-address.php version 3.4.0 is out of date. The core version is 3.6.0,
muttsstore/woocommerce/myaccount/form-login.php version 3.4.0 is out of date. The core version is 3.6.0,
muttsstore/woocommerce/myaccount/form-lost-password.php version 3.4.0 is out of date. The core version is 3.5.2,
muttsstore/woocommerce/myaccount/my-account.php version 2.6.0 is out of date. The core version is 3.5.0,
muttsstore/woocommerce/myaccount/my-address.php,
muttsstore/woocommerce/myaccount/my-orders.php,
muttsstore/woocommerce/myaccount/navigation.php,
muttsstore/woocommerce/myaccount/orders.php version 3.2.0 is out of date. The core version is 3.7.0,
muttsstore/woocommerce/notices/error.php version 3.3.0 is out of date. The core version is 3.5.0,
muttsstore/woocommerce/notices/notice.php version 1.6.4 is out of date. The core version is 3.5.0,
muttsstore/woocommerce/notices/success.php version 3.3.0 is out of date. The core version is 3.5.0,
muttsstore/woocommerce/order/order-details-customer.php version 3.3.0 is out of date. The core version is 3.4.4,
muttsstore/woocommerce/order/order-details.php version 3.3.0 is out of date. The core version is 3.7.0,
muttsstore/woocommerce/product-searchform.php,
muttsstore/woocommerce/single-product/add-to-cart/external.php,
muttsstore/woocommerce/single-product/add-to-cart/grouped.php,
muttsstore/woocommerce/single-product/add-to-cart/simple.php,
muttsstore/woocommerce/single-product/add-to-cart/variable.php version 3.4.1 is out of date. The core version is 3.5.5,
muttsstore/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php,
muttsstore/woocommerce/single-product/add-to-cart/variation.php,
muttsstore/woocommerce/single-product/meta.php,
muttsstore/woocommerce/single-product/price.php,
muttsstore/woocommerce/single-product/product-image.php version 3.3.2 is out of date. The core version is 3.5.1,
muttsstore/woocommerce/single-product/rating.php version 3.1.0 is out of date. The core version is 3.6.0,
muttsstore/woocommerce/single-product/related.php,
muttsstore/woocommerce/single-product/tabs/description.php,
muttsstore/woocommerce/single-product/up-sells.php,
muttsstore/woocommerce/single-product.php,
muttsstore/woocommerce/single-product-reviews.php version 3.2.0 is out of date. The core version is 3.6.0
Outdated templates: Learn how to update
WooCommerce Google Product Feed fields
Availability Defaults to “in stock”.
Condition Defaults to “new”.
Brand Defaults to “MUTTS”.
Manufacturer Part Number (MPN)
Product Type
Google Product Category
Global Trade Item Number (GTIN) Pre-populates from “”.
Size system
Identifier exists flag
WooCommerce Google Product Feed options
Include variations in feed Enabled
Send item_group_id No
Mix and Match Products
Template Overrides: –
Product Bundles
Database version: 5.7.11
Template overrides: muttsstore/woocommerce/single-product/add-to-cart/bundle-button.php,
muttsstore/woocommerce/single-product/bundled-item-image.php version 4.10.2 (out of date)
Authorize.Net CIM
Environment: Production
Tokenization Enabled: ?
Debug Mode: Off
Webhooks Enabled: No signature key configured
Action Scheduler
Action Status Count Oldest Scheduled Date Newest Scheduled Date
Complete 460 2020-01-26 09:58:49 -0500 2020-02-26 03:23:49 -0500
Pending 0 – –
Canceled 0 – –
In-progress 0 – –
Failed 577 2019-09-25 08:20:10 -0400 2019-12-06 15:38:46 -0500

What should I be looking for here? I see a number of “wc-admin_import_order” listed under Hooks. Is this related to the analytics tool? There are also a number of failed “wc-admin_import_order” listed. We were hoping this plugin would be simple and easy to use and would just start showing up? Instead, it is hyper-inflating out order numbers and the reports don’t even work. I deactivated the plugin and I’m still seeing the number jump around. How do I get this working properly again? Do I have to delete the plugin completely?

Thank you for the info. Unfortunately, we don’t have any analytics data showing up on our Dashboard. We had tried importing Historical data through the Analytics settings but none of the new order data since we installed is showing up either. Are there any easy troubleshooting steps we can take here?

We’ve tried the version from dropbox and the error is no longer showing up for us when clearing the cache via the Pantheon dashboard. Thank you for your prompt attention in this matter.

We are a little hesitant to install the Alpha version and before adding in code, we did some additional troubleshooting and the error seems to only come up when we clear the site cache through the Pantheon dashboard, not when the plugin itself is trying to write to a specific path. We checked with Pantheon support on this and they included the below response. Can you review and let me know if this makes sense and let us know your thoughts?

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Customer: Pantheon Helpdesk
Subject: error with Age Gate plugin
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Dustin LeBlanc | FEB 27, 2018 | 11:28AM PST

Hi Matthew!

I don’t see Gaya’s email showing up as CC’d, perhaps you bcc’d her?

In regards to the issue, it’s interesting that you only see it after cache clears. Typically when you get this error, it’s related to a session being instantiated outside a WordPress bootstrap (see https://silvermapleweb.com/using-the-php-session-in-wordpress/). I don’t see a Redis cache here, so when you flush the cache, the only that should change is the page cache is cleared, which shouldn’t touch this at all. I do see this showing up in the error logs:

bc.. Warning: session_start(): user session functions not defined in /srv/bindings/04ef30be1e5944b8b36bb1cddbacaf61/code/wp-content/plugins/age-gate/public/class-age-gate-public.php on line 633
Fatal error: session_start(): Failed to initialize storage module: user (path: ) in /srv/bindings/04ef30be1e5944b8b36bb1cddbacaf61/code/wp-content/plugins/age-gate/public/class-age-gate-public.php

p. Looking at the code, they wrapped that in a class method called @start_ag_session()@ which seems good, but I have no idea how that code is getting called during the cache clear, but it appears it is.

Unfortunately, this might require some debugging of the plugin code itself, I’d recommend filing an issue with the plugin maintainer and letting them know that this is getting triggered by WP_CLI cache clear runs.