Mwmatter

Hello,

The “Retail Delivery Fee” isn’t a product but a fee that is added by the Woocommerce AvaTax plugin: https://woocommerce.com/document/avalara-avatax/#section-7

As to steps to reproduce you would need to have the Woo Avalara Avatax plugin. Have an order with a physical good that is shipping to Minnesota or Colorado. You will see the “Retail Delivery Fee” on the order and this will sync to ShipStation as a line item.

Thanks!

@cdiazorases noticed these same errors on our site as well. You get any update from AvaTax on the plugin and when a fix might be put in place?

thanks!

@mrclayton running the latest version of WC Subscriptions, 3.0.3. Looking at things further, the change all option does work. All of my subs on my test account got updated to ACH as the payment method despite the critical error happening. Wondering if this may be an issue with running this on a test server. Our WCS is in staging mode so maybe there is some compatibility issue there.

I’ll try testing this on our live site. Thanks!

Mike

@mrclayton I was able to successfully change an existing subscription from credit card to ACH. I did however encounter an error when checking the box to “Update the payment method used for all of my current subscriptions (optional)” that appears during the change payment option. Here is the log that was generated:

2020-04-14T20:03:23+00:00 CRITICAL Uncaught Error: Call to a member function payment_method_supports() on bool in /var/www/html/testsalonxstore.greatclips.com/wp-content/plugins/woocommerce-subscriptions/includes/class-wc-subscriptions-change-payment-gateway.php:427
Stack trace:
#0 /var/www/html/testsalonxstore.greatclips.com/wp-content/plugins/woocommerce-subscriptions/includes/class-wc-subscriptions-change-payment-gateway.php(377): WC_Subscriptions_Change_Payment_Gateway::update_all_payment_methods_from_subscription(Object(WC_Subscription), ‘stripe_ach’)
#1 /var/www/html/testsalonxstore.greatclips.com/wp-includes/class-wp-hook.php(288): WC_Subscriptions_Change_Payment_Gateway::change_payment_method_via_pay_shortcode(”)
#2 /var/www/html/testsalonxstore.greatclips.com/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)
#3 /var/www/html/testsalonxstore.greatclips.com/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#4 /var/www/html/testsalonxstore.greatclips.com/wp-settings.php(545): do_action(‘wp_loaded’)
#5 /var/www in /var/www/html/testsalonxstore.greatclips.com/wp-content/plugins/woocommerce-subscriptions/includes/class-wc-subscriptions-change-payment-gateway.php on line 427

@mrclayton thank you! I will test it out shortly and let you know if I have any issues.

@mrclayton Thanks for the update. Let me know when the update has been released so I can test.

@mrclayton Thank you very much!

@mrclayton,

Thank you! Let me know if you need any other info from me about my WordPress/Woocommerce setup.

Hi Mr. Clayton,

Thanks for the fast response. I installed the plugin this morning fresh and confirmed it is the 3.1.0 version. Think I saw in the release notes ACH supporting subscriptions is somewhat new.

This would be a brand new ACH account, first time I have ever tried setting up and using ACH as a form of payment.

For Plaid I am using the Sandbox mode. And it works great with one time purchase items, just not working with subscription products.

Thanks!