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  • One thing I encounter, is that when I select multiple products to change the category (out of uncategorized), you can set the new category, however, you cannot UNCHECK the “uncategorized” option because it isn’t shown as visibly selected. Each individual product can uncheck it via “quick edit” for each item, but not as a whole group or multiple selection using the bulk option “edit”. Ideas on how to do this? I’d think changing or deselecting the uncategorized category should be a pretty simple task, but we don’t have the option to do so.

    Thanks, this helped me out too ??

    I logged in on https:// when the site was created on https://

    Go back to log in via https:// — surprise – thumbnails are back lol

    Thread Starter MyPCHost

    (@mypchost)

    Great – thanks James… can this be “moved” to that area, or should I just create a new one? Thanks again…

    MyPCHost

    (@mypchost)

    Your explanations are slightly confusing…. removing = deleting?

    My understanding is that you have a primary domain – respect-animal.ca

    Your home folder is at: /home/respe273/

    Your primary domains (respect-animal.ca) website is located within the /home/respe273/public_html folder – this is where this website loads from correct?

    You have installed a 2nd version of your site at: /home/respe273/public_html/massacreanimal.org/dir/

    You now have a 3rd install (or a copy of the 2nd) located at: /home/respe273/massacreanimal.org/dir3/

    When a person visits the site (from original post, the wp-admin page)… it redirects. So when you visit https://www.massacreanimal.org/dir/wp-admin/ it will redirect to https://www.massacreanimal.org/fr/index.php with a 403 (Forbidden Error, which is restricted access).

    There is either a redirect in your present .htaccess in the root, the 2nd install or within the cpanel redirects or on the domain that is preventing access.

    Your NEW (3rd) install at /home/respe273/massacreanimal.org/dir3/ which I ASSUME has a browser URL of https://massacreanimal.org/dir3/ also redirects to that same page. Somewhere in your .htaccess or site/domain settings, you are redirecting that domain (possibly even a WP plugin you may be using?) that is causing you this headache. If you have done exactly what you were instructed, minus the .htaccess or redirect issues, then it should be working to access the wp-admin area at this link: https://massacreanimal.org/dir3/wp-admin

    If you are willing to trust me to take a look at your current configuration, I am willing to look at this and see what I might be able to figure out. I see you are hosted with hostpapa.com.

    You can email me directly at [Moderated].

    Maybe I’ve given you enough information to troubleshoot this on your own.

    MyPCHost

    (@mypchost)

    Please provide the absolute path to each installation….. is this a cpanel control panel you are using or another type?

    An example of an absolute path would be:

    /home/username/public_html/

    If your path for both the installations are within the public_html folder, you’ve not done what was recommended.

    Awaiting your reply.

    MyPCHost

    (@mypchost)

    When you load the page: https://www.centralexhibitions.co.uk/show-dates/

    You see the code, it appears to start as:

    pe="text/javascript"></script>
    	<![endif]-->
    	<!--[if (gt IE 9)|!(IE)]><!-->
    		<script src="https://www.centralexhibitions.co.uk/wp-content/themes/theme1796/js/jquery.mobile.customized.min.js" type="text/javascript"></script>
    	<!--<![endif]-->

    For starters, you’ll notice that the very first line of the code pe="text/javascript"></script> — it should be something else, its incomplete. Thats the start of it anyway. The code should be something like: <script type="text/javascript">

    It looks as though the actual code of the header or something has been modified or removed. Just a guess on the header, but there is code clearly missing there.

    MyPCHost

    (@mypchost)

    Was this transferred using some transfer tool from host to host or server to server? If so, you may want to check initially the .htaccess file and/or DNS zone to be sure it was redirected propertly.

    If its not the above, be sure that your site still has the multi-site funtionality. You may want to post in the multi-site forum for a bit of “specialized” answers regarding the MU setup.

    MyPCHost

    (@mypchost)

    Look what google found! ??

    https://www.wp101.com/tutorials/how-to-install-wordpress/

    As snecz said, you can check with your hosting provider too – or find one that offers a service like that.

    MyPCHost

    (@mypchost)

    If you want to remove the plugin, you may need to do so manually either using a file manager in your control panel or an FTP program. /home/teamliam/public_html/wp-content/plugins/ — simply rename it or move the folder wp-essentials/ and you should regain access.

    MyPCHost

    (@mypchost)

    Check your WP Admin Dashboard > Settings > Media and check the following two items to be sure they are correctly set.

    Store uploads in this folder
    Full URL path to files <<< This says optional, but you may need to set it since you are having problems.

    This is just a quick thought on this – hopefully it helps ??

    MyPCHost

    (@mypchost)

    Your host is actually correct. You shouldn’t be or get into the habit of installing a wordpress install, inside of another wordpress install as these issues can occur.

    Moving the site to a folder above the /home/respe273/public_html folder is the best advice. If you have cpanel, create a subdomain and install it there with the file root being /home/respe273/subdomain.massacreanimal.org

    You’ll find you won’t run into the .htaccess issues and WP telling you something doesn’t exist. When you move the site, you’ll also probably not run into issues with the new host or account.

    MyPCHost

    (@mypchost)

    I can tell you first hand – that the problem is in fact both. With the change of WP versions, updating, etc. as WELL as server settings, specifically PHP that you need to modify, or have your host modify your php settings.

    Customers that are hosted on cloudlinux operating systems generally have the ability to manipulate the versions of php (from 4.4 to 5.6, if their host has installed them all) and that includes settings, upload size, memory limit, path to the tmp folders, you name it – its there. Its easy to do so and it saves time. Especially if you’re coming from another host that used a different version of PHP.

    On all my servers, I run the cloulinux with the php selector – and both on my end as the systems admin and the end user, we are all happy. When something comes up – there’s no editing any .htaccess file or php.ini file – this will take care of it, along with changing versions of php on the fly. Every single customer can run a different version of php and it has no effect on the others – making it basically flawless.

    To that point – as I said, this problem stems from WP with their updates to the core, and it relies upon the server you are hosted upon. Don’t make the mistake of thinking its not both, because it likely is, or at least a good possibility, but the majority of the time, its a simple setting that can be changed within PHP.

    You have your wordpress installation actually installed in a folder of the primary domain. You need to move that installation (all WP files/folders) and put them on the root of the domain. This is fairly simple to do, however, caution should be taken so you don’t break your installation. If you have someone experienced that can help you, they should know exactly what to do.

Viewing 13 replies - 1 through 13 (of 13 total)