Forum Replies Created

Viewing 15 replies - 61 through 75 (of 105 total)
  • We’re experiencing the same issue using ReCaptcha unrelated to this plugin. However, this has become one of the top results searching for this error:

    wp-embed.min.js?ver=4.9.8:1 Uncaught TypeError: Cannot read property ‘secret’ of null
    at a.wp.receiveEmbedMessage

    As of now editing the core to fix this is not an option. Also trying to use javascript on page to “.reset()” the recaptcha does work to reset it but it just has the same error even after reset.

    Plugin Author mystyleplatform

    (@mystyleplatform)

    Hi Solutions Dev,

    I think you misunderstood that the plugin facilitates an integration for free and GPL, that much is correct, but that for a service that is hosted and that is allowed by WordPress guidelines. I’m sorry that the service can’t also be free like the integration is, but years of work and ongoing costs does require us to charge a small fee for the usage of the hosted app and the data your users create that we host.

    Just as the description says, this is a service-ware plugin. The plugin is free, as it facilitates the integration between mystyle and your website at no cost. This is very common in the wordpress marketplace for paid services that have free integration plugins. Our service, however, does not end at installing a free plugin, and we have a cost to cover as we both host the app for you remotely, and pay for the bandwidth of that usage, as well as host all of the designs you or your users create indefinitely for the life of your usage of the platform so that your users can save and reload designs without it affecting your server in any way. This ensures no hard drive space or load is added to your website or your server, so that you can run a nice lightweight website without needing to invest in scalable architecture like we have provided for you. The initial cost for our hosted service is less than $9 per month to get started with a Developer license.

    In the future we are working to lower the costs of using our platform even further for basic usage, but as of now you can get started for less than 10 bucks a month.

    Best of luck

    Plugin Author mystyleplatform

    (@mystyleplatform)

    Hi,

    This is possible but not with the plugin by itself.

    The MyStyle Customizers have the ability to create print files on the fly but because of limited mobile power, it has been removed to accommodate mobile phones without crashing them in favor of producing the print files with the backend tools or automate it with a custom development. Anything devices less than desktop will typically run out of memory using high res print files. It depends somewhat on the maximum size and DPI requirement for the print image. Most likely, some orders would have print files (desktop users and phones with high performance / a lot of memeory), others wouldn’t (older phones, older browsers on old computers), and the workflows to recreate print files for orders has been pretty straightforward but on a case-by-case basis because each company is a little bit different.

    Ultimately I think to automate your request exactly would require a custom development, which you can contact us directly through our website about for a quote if you like.

    We have another tool for producing vector graphics that are printable. This could be a potential solution but also requires a custom development.

    Otherwise, the easiest way would be to have a staff member process orders and email out the print file by reloading the design while on a computer that is capable of producing a print file, and send it through, retrieve the print file from the design manager, and email it to the customer. This of course could be automated by you with a web developer without our help, since all the data is in your WP database and WP is open source.

    For a quote for us to build this feature, simply use our website to describe the exact feature(s) you want here:

    https://www.mystyleplatform.com/quote/

    Plugin Author mystyleplatform

    (@mystyleplatform)

    Hi,

    Sorry for the delay, we provide support through our forums for Developer accounts, or Email for Standard license holders, or Phone for Managed clients.

    If you are a developer, can you please post your WooCommerce diagnostic and a description of the issue (standard bug report) in our bug report or support forums?

    Please also mention in your forum post if you have tried turning off everything extra except Mystyle (other plugins, custom themes, etc) to verify that it’s not another plugin causing the issues?

    Also note what version of MyStyle, WordPress, and WooCommerce you are using.

    Thanks!

    https://www.mystyleplatform.com/forums/

    UPDATE
    Unfortunately you cannot use the “Exclude Loading Assets On” settings in Custom Contact Forms as Ultimate Member will load a different version of ReCAPTCHA and it will not work with all contact forms.

    Currently only Fix 2, commenting out the line of code, seems to allow both plugins to function properly.

    We had a similar issue. It ended up being a change that Google made to reCAPTCHA today. Here’s a link to more details and a fix:

    https://www.ads-software.com/support/topic/problem-with-recaptcha-on-chrome/#post-8295017

    [SOLVED] In our case it was because reCAPTCHA was being included twice on the page. You can see if you have the same issue by doing a “view source” and searching for recaptcha/api.js.

    It looks like this is likely being caused by a change that Google pushed to reCAPTCHA today. Now reCAPTCHA fails when it is included twice (it seems that as recently as yesterday, including reCAPTCHA twice would still work). When reCAPTCHA fails, it keeps the form hidden and writes an error that you should be able to see in Chrome’s Developer Console.

    To fix, you need to get rid of one of the reCAPTCHA includes. In our case, the second include was from the Custom Contact Forms plugin.

    Fix 1

    If you are using Custom Contact Forms, then within the Forms -> Settings submenu in the wp-admin there is a section titled “Restrict Asset Loading To”. Use this section to list all the pages you are using Custom Contact Forms on. This will cause Custom Contact Forms to not load the extra copy of the ReCAPTCHA Javascript file on pages that do not need it.

    Fix 2

    If you are not using Custom Contact Forms, then you can stop Ultimate Member from enqueuing the ReCAPTCHA Javascript by commenting out that line of code that adds it. The line of code to comment out is in the file wp-content/plugins/um-recaptcha/core/um-recaptcha-enqueue.php line 22. Commenting this out will cause Ultimate Member to no longer enqueue the ReCAPTCHA Javascript library.

    Thread Starter mystyleplatform

    (@mystyleplatform)

    Ah I see –

    Front page displays – Your theme supports a static front page. !Important In “Front page displays” you must have checked “Your latest posts”. Only then the front-page will display properly.

    Did not expect that, almost all other themes do not work this way, because this signifies that the blog posts will show (that’s what they mean by Latest Posts). Most themes have a “homepage” or “front page” template to be more straightforward about setting it up the way wordpress usually sets up. Your method does work though, it’s just a bit unusual.

    Thanks for pointing that out. I think that should be bold on the main page b/c I see a lot of people on the forum having the same issue too.

    Thanks for a fast response

    Thread Starter mystyleplatform

    (@mystyleplatform)

    “other than compatibility updates with WordPress” – yep, that’s the part you haven’t done in 6 months.

    The main thing I’d like to see fixed is exactly that – update frequency and keeping up to date with compatibility for WordPress / WooCommerce at least within a month or two of WP updates… we want all of our clients to be able to run this plugin without asking us – “Why does it say it’s not compatible with our version of wordpress” when they’re running the current build or 1-2 minor revisions behind.

    This hasn’t been updated in 6 months and it has tens of thousands of active installs. Does that seem like appropriate maintenance / upkeep? How hard is it to set up unit tests, update the plugin, and keep it updated so that people can have assurance that the plugin works for the current WP and WC versions? Maybe just once every 2-3 months run it on the current build of WP with some basic unit tests, and post that it’s compatible or post an update with bug fixes so that it is.

    That’s what we try to do, and we have 6 people in house, and only 1 of them needs to commit a few hours every couple months to do that. How many do you guys have in house? Can someone break off a few hours to update compatibility? Or is it because it’s a free plugin, it gets almost no attention?

    Once the plugin shows it’s been updated and is compatible with 4.5.2+ I’ll be happy to change this review.

    Have you verified that your paypal account settings send the user back to a “thank you” / “order success” page after checkout?

    I believe it has to be set like that to trigger the tracking back on your site. Some users will close the browser before it can land back on the success page but most people do track thru, especially if you try yourself and go all the way through with it. Verify that you land back on your site. Should be tutorials online for this somewhere…

    Also you should keep in mind that by posting you’re on WordPress 2.0.8 you’re letting the world of hackers know that your site is ripe for the taking, with tons of well documented security holes that have been since patched!

    Be careful to not also let them know what site you’re referring to ??

    Thread Starter mystyleplatform

    (@mystyleplatform)

    So it works with 4.5? Great, thanks for responding!

    Plugin Author mystyleplatform

    (@mystyleplatform)

    Hi CSSHOP,

    Sounds like most of what you want is supported with some custom setup, and then the part about the fonts and prices and stuff sounds like some custom development potentially. There’s a few options and a couple different ways to approach it .

    This software has the capability to have:

    – custom product templates
    – custom background libraries (thumbnails and full size)
    – custom color palettes
    – custom font lists
    – free-form text or locked position text
    – custom graphics list (thumbnails and full size)
    – custom print file specs to match your exact requirements

    If you can provide your exact requirements and needs in detail in our Quote form, someone can get a price quote together for you. Once you submit your quote, you can go ahead and create your account and set up a call with our sales team to discuss your project.

    Free Quote form: https://www.mystyleplatform.com/quote/

    You can also ask support or product questions or start discussions with our team and other members thru our forums:

    https://www.mystyleplatform.com/forums/

    Thanks for your interest in MyStyle!

    – Sean

    I had this issue and it was resolved in the Advanced settings by turning off the setting that disables rewrite rules on every page load.

    Plugin Author mystyleplatform

    (@mystyleplatform)

    Hi,

    Just wanted to follow up that you can now get quotes for custom development requests thru our free quotes page. The button / link can be found on our normal contact page:

    https://www.mystyleplatform.com/contact

    Thanks

Viewing 15 replies - 61 through 75 (of 105 total)