Cate DeRosia
Forum Replies Created
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I wish I could, but that’s all the help I have. Maybe there’s something in the new information that can be used to search deeper into what you need.
Forum: Networking WordPress
In reply to: Cannot customize subsite in multisiteHello. ??
Have you checked the documentation for your theme, or with their support? It could be many things, like a setting that’s preventing you from doing this or possibly a known bug they can help you with.
Best wishes!
Forum: Fixing WordPress
In reply to: Add bulk categories with parents to menuHello. ??
That’s quite the set of categories. No wonder you don’t want to enter them manually.
I did a quick search and it’s possible that Bulk Menu Creator could work. It’s at least worth a look.
Best wishes!
Forum: Fixing WordPress
In reply to: Incorrect display of the homepage if you don’t log into the siteIt makes sense that you’d be nervous. However, caching is the fix, it’s likely that the random recurrence of the issue before also had to do with caching.
Hopefully this takes care of it and you can move on to enjoying your site. ??
Hello. ??
Here’s an article that walks through the problem with screen shots of solutions to use. Hope it helps!
Forum: Fixing WordPress
In reply to: Publishing failed. You are probably offline. ErrorHello. ??
It looks like there are a couple of reasons why this might be happening. Here’s an article from WP Beginner that walks you through the possible options and has nice screen shots to help you along the way.
Best wishes!
Forum: Fixing WordPress
In reply to: Site Security Plugin for ExtranetHello. ??
A membership plugin might be a good fit for this. Have you looked at something like Paid Memberships Pro, MemberPress, or WP User Manager?
If this looks like a good fit, there are a number of good membership plugins that could match with your requirements.
Best wishes!
Forum: Fixing WordPress
In reply to: No Download PDF Viewer RecommendationHello. ??
Unfortunately, this can’t be done with the way the internet exists right now. If people can see it, they can download it.
It’s possible to use Javascript to disable right clicking and selecting, but then people can disable Javascript to work around that.
If you’re concerned about people stealing it and republishing it, you could put a watermark over top of the documents, like artists and photographers use. It doesn’t prevent them from downloading it, but it does mark it as yours.
Best wishes.
Forum: Fixing WordPress
In reply to: Learning modules do not show upHello. ??
This is an excellent question to take directly to the Insert or Embed Articulate Content into WordPress plugin team. Hopefully they’ll have documents that will answer your question. If not, definitely contact their support.
It’s also possible that Elementor has some documentation on this problem in their Help area. If not, their support might be able to sort this out.
Best wishes!
- This reply was modified 2 years, 10 months ago by Cate DeRosia.
Forum: Fixing WordPress
In reply to: Incorrect display of the homepage if you don’t log into the siteHello. ??
When I go to the site, I don’t see any errors. That means this could be a simple caching issue. If so, you’re seeing an error because you’re looking at old copy of that initial page.
To check if this is the problem, you need to clear both your server cache and browser cache.
It looks like you may be hosted at Sitegroud. If so, here’s an article on clearing your server cache.
Clearing your browser cache is done differently for each browser:
– Chrome
– Firefox
– Microsoft Edge
– SafariNot using one of those 4? You can google for how to do it for your browser.
If clearing both caches doesn’t fix the problem, let me know.
Forum: Fixing WordPress
In reply to: One click upgrade from 4.9 to 5.9Hello. ??
Automatic update should work just fine. It has been known to work when updating from v2.0 to v5.0. And right now there are no known issues.
Great job having the backups available. While nothing is likely to happen, it’s always a good practice.
Best wishes!
Forum: Fixing WordPress
In reply to: How to make all text in Mega menu become black?Hello. ??
There’s likely a proper way to do this and you can check the theme’s documentation or contact it’s support for help.
However, Here’s a hack that works.
Open the Customizer, and the bottom tab is a CSS tab. In there, put this code:
.nav-dark .nav > li.tab > a {
color: #000;
}It should do what you want.
Forum: Fixing WordPress
In reply to: I Screwed Up- Lost my admin pageYou’ll have to contact your host directly, likely by phone, to find out what system they have in place for you to edit your database. This step is all outside of your WordPress site and dashboard.
Forum: Fixing WordPress
In reply to: I Screwed Up- Lost my admin pageIt sounds like you only changed one of those two fields and they both needed to be changed. You can do that now by accessing the database through your hosting panel.
In your hosting panel, look for a database admin tool, PHPMyAdmin is common.
Once there, open the Options table in the database. The two top fields that can be edited are those two domain fields you initially saw on the Settings page. Change them both either to the new domain or the old domain.
If you change it to the old domain, you’ll still have to go into Settings on your WordPress dashboard and change them to the new domain you want it directed to. That creates extra steps for you, but does give you back control of the website and allows you to make changes outside of the database.
In the docroot of your site, make a file called pi.php. Inside it, put this code:
<?php phpinfo(); ?>Then load it in your web browser. Search for SERVER_SOFTWARE on that page. On the right it’ll probably either say you’re using nginx or apache.
– If you’re using nginx, you want to look inside /etc/nginx/nginx.conf
– If apache, then /etc/apache2/apache2.confYou can google how to configure those files to use the php version you want to use.
Once you make the change you’ll want to restart both the web server and php. There’s a doc here on how to do that: https://vitux.com/how-to-start-stop-or-restart-services-in-ubuntu/