naabrimees888

Noted, either way it requires customer input, thanks for the feedback.

Any feedback on my last question. Does it require programming or customer input, meaning they need to make a new subscription or I can somehow do it using the plugin functionality?

This is enabled now: https://capture.dropbox.com/aoeTB2Da31TTnH5d

How can I get those customers, whose subscription wasn’t auto-renewed to renew, what are my options there?

Hello, current setup is like this: https://capture.dropbox.com/6IzBNCJbBggnCu8O — PayPal Vaulting is the Subscription mode, but the checkbox is not checked. Should that be checked?

I can see those as well now:
Google Pay: https://capture.dropbox.com/fSCuBFwg8PNYwORW
Apple Pay: https://capture.dropbox.com/hFtj6FdPhAAMJTKu

Some logs data is here: https://privatebin.inpsyde.com/?e8e39a99f4e97de2#HanuQTAw2suY3zRr8XUEForfFmJbtnCbrFhkUsgnb8bB

That’s correct, but keep in mind that after successful validation, the content type of the validation file should be in text format.
A: Thanks, it’s changed now, showing as text/plain on the browser.

I understand that this subscription was originally processed through the PayPal Checkout Gateway (PPEC) and is now being migrated to PayPal Payments?
A: Yes, that’s correct. Logging has been enabled, also we are using WooCommerce PayPal Payments version 2.6.0.

Currently, there’s an issue with migrating subscriptions from the PPEC plugin in the latest version of our plugin. This problem does not occur in?version 2.4.3, and we are actively working on a solution. An alternative solution is to continue using PPEC for managing these subscriptions.
A: Managing the older subscriptions with the older plugin is not an option anymore, as those customers have already been moved (manually, by themselves) to new plugin.

But now is a new issue, the current new subscribers that subscribed using WooCommerce PayPal Payments plugin (we asked them to do it manually by themselves), did not get auto-renewals.
Here’s some logs:
1) scheduled action 3137191 (subscription payment) failed to finish processing due to the following exception: Unable to change subscription status to “on-hold”. action args: subscription_id: 123456789
2) Subscription cancelled by the subscriber from their account page. –> Then later: Unable to change subscription status to “cancelled”.

For some reason the plugin cannot change subscriptions statuses. And all of those subscriptions are related to the PayPal Payments plugin, we’re also using Stripe, but this is working nicely.

Maybe it’s good I also state that we are using WooCommerce “woocommerce_subscription_status_updated” hook to send data to our API and it’s using 3 arguments like so:

add_action('woocommerce_subscription_status_updated', 'someFunctionName', 1, 3);
function someFunctionName($subscription, $newStatus, $oldStatus) {}

We didn’t do that process actually, the “Clear Now” and suddenly it’s showing:
1) Google Pay Payments — Status: Available
2) Apple Pay Payments — Status: Available

I’m not even sure what changed, I didn’t do anything.

But there’s few other topics, namely:

Topic: coming to back to this: file?https://bbzpoker.com./well-known/apple-developer-merchantid-domain-association, it’s automatically downloaded – this isn’t the expected behavior.
Answer: isn’t that a browser default behavior to download a file, when it’s not a .json or .txt, etc?

Another topic: We are also using WooCommerce Subscriptions plugin (Version 5.1.3) and the subscriptions are not auto-renewing. We got this error: 03-19-2024 @ 08:52:53 – scheduled action 3137191 (subscription payment) failed to finish processing due to the following exception: Unable to change subscription status to “on-hold”. 03-19-2024 @ 08:52:53 – action args: subscription_id: <ID>. We recently moved from PayPal Checkout (older plugin, support dropped) to PayPal Payments (the one we’re talking about) and the transition has been a bit bumpy.

What are our options?

Screenshot link is here https://drive.google.com/file/d/14xmnDjzo7SEC_5o_6z9cHVxpAGHoyCmy/view?usp=sharing

https://privatebin.inpsyde.com/?14ed59bec5569cee#AFJ3pc9F1pYdJTGWwUkni3U7FjAbECKpy3PMjZfjCkbu