Fatema-Tuz-Zohra Nabila

Hi @ramos09,

Thank you for sharing your findings! We’re glad to hear that disabling the “Delay non-essential JavaScript” option in Jetpack Boost resolved the issue. This is valuable information, and it may help others facing similar problems.

If you ever need further assistance, feel free to reach out. We’re always happy to help!

Now If you’re happy with WP VR, we’d be grateful if you could leave us a?5-start rating here?to support our growth. Your feedback means a lot to us!

Thank you for being a valued user!

Best Regards,

Hi @ramos09 ,

Thanks for reaching out! Since the 360° image is displaying correctly in the admin area but not on the frontend, this could be a caching issue.

If you are using a caching plugin, please try the following steps:

1. Exclude WP VR assets?from the cache to ensure they load properly.
2. Exclude the page where the VR tour is embedded?from caching. This can help prevent conflicts with the rendering.
3. Clear your cache?and check if the issue persists.

Let us know if this helps or if you need further assistance!

Best regards,

Hi @paolofrulio,

Thank you so much for your kind review! We’re glad we could resolve the issue and provide the support you needed. Your feedback means a lot to us and helps us improve every day.

We’re here for you whenever you need assistance!

Best regards,

Hi @doutord,

Thank you so much for your incredible review and kind words! We’re thrilled to hear that WPVR has been such a valuable tool for you over the years. It means the world to us that you trust not only the plugin but also our team, especially during challenging times.

Your support and recommendation inspire us to keep delivering the best experience possible. We’re honored to be part of your work, and we’re always here for you if you need anything.

Thank you again for being such a loyal user and fan!

Best regards,

Hi @toddcpg,

Thank you so much for confirming that.

We do our best to provide the best quality support possible. On that note, I want to ask a small favor from you and give us a 5-star rating here.

Your rating will really make a big difference for us and will mean the world to our team.

Best Regards,

Thank you so much for your kind words and 5-star review!

It is very satisfying to know that you had a great experience with our support team. If you ever need assistance again, we’re here to help!

Hi Todd,

Thank you for your patience while we worked on resolving the issue you reported regarding the translation loading notice.

We’re pleased to inform you that we have released a fix for this issue in WPVR version 8.5.9 (11-10-2024). This update includes:

• Fix: Compatibility with WordPress 6.7 to address the translation loading issue.

Please update the plugin to the latest version and check if the problem is resolved on your site.

Additionally, it would be very helpful if you could confirm with us once you have updated and tested the plugin to ensure everything is working as expected.

Best Regards,

Hi @toddcpg,

We have identified the issue, and I want to assure you that we’re actively working on a fix. We plan to release the update as soon as possible, and I will notify you here promptly once the fix is available.

Thank you again for bringing this to our attention. We appreciate your patience and understanding. If you have any other questions in the meantime, feel free to reach out.

Best Regards,

Hi @toddcpg,

Thank you for sharing the details of the issue.

Please allow us some time to investigate this, and we’ll get back to you shortly.

Feel free to share any additional details if needed.

Best regards,

Hi @mktsum,

Thank you for sharing your experience with us again. We truly appreciate all feedback, as it helps us identify areas where we can improve. Please know that we are continuously working on enhancing the plugin to ensure it meets our users’ expectations.

We take our users’ feedback very seriously, and if we have missed any of your concerns or not addressed them as thoroughly as we should have, we sincerely apologize for that.

Regarding the Pro features you mentioned, could you kindly reach out to our official support channel with all suggestions or issues you’ve encountered? We would love the opportunity to address them and meet your expectations. We are committed to making your experience as satisfying as possible and would be happy to assist you in resolving all your concerns.

Thank you again for your valuable input and looking forward to solving all your issues.

Best Regards,

Hi John,

Thank you for your thoughtful review! We’re glad to hear that you’ve had a positive experience with our support and that we’ve been able to resolve the plugin conflicts. We also appreciate your feedback on the website performance—our team is constantly working on optimizing the plugin, and we’ll certainly take this into consideration for future updates.

If there’s anything we can do to improve your experience even further, please don’t hesitate to reach out. Your satisfaction is important to us, and we’re always looking for ways to make things even better so that you can give us 5 stars!

Best regards,

Thank you so much, Fabien.

We’re thrilled to hear our plugin fits your needs, and we appreciate your kind words about our support. We’re always here to help!

Thank you for the 5-star review! We’re glad you’re finding the plugin simple yet powerful right out of the box.

Thank you for the great review! We’re thrilled to hear you’re enjoying the plugin and finding our plugin useful.

Hi @learnandgrow12 ,

As we haven’t heard from you, we assume the issue has been resolved. For now, we are marking the thread as resolved. You can always open a ticket if you need to.

Thank you.