Fatema-Tuz-Zohra Nabila

Thank you so much for the feedback, Daniel.

We’re thrilled to hear that you find the plugin easy to use.

Cheers!

Hi @learnandgrow12,

I have reviewed the page link you provided and found that the VR tour is visible. Please let us know if the issue is resolved.

Best Regards,

Thank you so much for the review.

We’re thrilled to hear that you’re happy with our plugin and our support.

Cheers!

Hi @anhkha2000,

Thank you for reporting the issue you’re experiencing with WP VR version 8.5.3 and 8.5.4. It appears that the error you’re encountering is related to a failed HTTP request when attempting to retrieve image sizes.

Could you please let us know your PHP version? This information will help us diagnose the issue more accurately. In the meantime, it’s good to hear that reverting to the previous version resolved the issue.

Thank you for your cooperation. We look forward to your response!

Best regards,

Hi @cerkovan,

As we didn’t get to hear from you, we are assuming the issue has been resolved. For now, we are marking the thread as resolved. You can always open a ticket if you need to.

Thank you.

Hi @cerkovan,

Sure. You can contact us to our official support channel here.

Best Regards,

Hi @cerkovan,

Thank you for reaching out with your issue.

Could you please provide us with the tour link where the error is occurring? This will help us investigate the problem further and determine how to assist you in adding the crossorigin="anonymous" attribute or resolving the issue.

Looking forward to your response.

Best regards,

Thank you, @daviswin ! We appreciate your positive feedback and are glad you find our plugin and support fantastic.

Best regards,

Hi @gianlucat,

We’re truly sorry to hear about your experience with WP VR. Our goal is to ensure every user has the best experience possible.

So we request that you let us help you with this matter so that you can consider improving the rating. Many users, including ourselves, are using WP VR without facing this issue, You can explore more about this on our website.

We want to let you know that WP VR has an option in the settings called “Enable script control (It will load the WP VR scripts on the pages with virtual tours only)”. By enabling this feature, you can list the specific pages where you have virtual tours, and the WP VR scripts will only load on those pages. This should significantly improve the load times and overall performance.

We would really appreciate it if you could give us a chance to assist you in setting this up. If we can communicate, I am sure we will be able to find a solution quickly. I humbly request you to give us a chance to solve this for you.

Please?open a thread?or reach us?in support?and we will help you set up this setting.

I hope you will consider giving us a chance to work on this and improve the rating later if we provide a solution quickly.

Looking forward to hearing from you soon.

Best regards,

Hi @rodbroc, thank you so much for taking the time to give this review.

We’re thrilled to hear that our plugin is working well for you and that you’ve had a positive experience with our support team. Your kind words and support mean a lot to us, and we look forward to continuing to provide the best service.

Best Regards,

Hi @andergmartins, thank you so much for taking the time to give this review.

We are very glad to know that our plugin is working very well for you.

Cheers!

Hi?@ecomlux,

Thank you for your update.

I wanted to let you know that our WP VR plugin is bringing some exciting new features and styles soon. I recommend keeping an eye on our plugin for these updates. If you ever decide to come back, please feel free to reach out to us. We’re always here to assist you.

Kind regards,

Thank you,@simstr, for your fantastic 5-star review! ??

We’re glad you love the plugin and our customer support. If you need any help with our plugin, we’re here to help! ??

Best Regards,

• This reply was modified 9 months, 1 week ago by Fatema-Tuz-Zohra Nabila.
• This reply was modified 9 months, 1 week ago by Fatema-Tuz-Zohra Nabila.

Hi @ecomlux,

Thank you for reaching out.

The tour that is published on this page: https://skc.lu/vr-stand/ is not created by our plugin WP VR. So we are a bit confused about your reported issue. Could you please provide more details or clarify which plugin or tool you are using for your tour? This will help us understand the situation better and provide appropriate assistance.

Looking forward to your response.

Best regards,

Hi @ecomlux , Thank you for reaching out. We are glad the issue has been solved now. So I am marking the thread as resolved.

Thank you so much @anhkha2000 for helping, that’s very kind of you.

Best Regards,