Fatema-Tuz-Zohra Nabila

Hi?@matthias00,

Since we did not hear back from you, we are assuming that you found the solution. We are closing this support ticket. If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Hi @matthias00,

Thanks for reaching out. Can you please provide us with the tour link so we can take a closer look at the issue?

Best regards,

Thank you for the fantastic review, @gfsniagara?!

We’re glad to hear that WP VR is your top choice for 360 panoramas.

We always thrive for our user’s satisfaction.

Best regards,

Thanks so much for the amazing review, @xtrodinary.

We’re glad you’re enjoying the plugin for your wonderful virtual tours and it’s satisfying to know that our support was super fast to assist you.

We always thrive for our user’s satisfaction.

Best regards,

Hi @dscm,

WPBakery is not on our list of supported page builders. However, you can still use the shortcode for this page builder to publish the virtual tours created by our plugin WP VR.

Here is the documentation link of the process: How To use a WPVR Shortcode to Embed a Virtual Tour

Also if you are happy with our fast support and our plugin’s impressive functionality we would really appreciate it if you leave a 5-star rating here.

Best regards,

Hi @eimpacteric,

That’s great to hear that the issue has been solved.
Please consider leaving a positive review?here?if you are happy with our prompt response to your issue!
A simple 5-star rating from you will be highly motivating for our team.

Best Regards,

Hi @eimpacteric,

The CORS error you’re seeing is because the Access-Control-Allow-Origin header is missing on your CDN domain https://shedsunlimited.b-cdn.net/. Even though you’ve added the header to your .htaccess file, it also needs to be set on the CDN.

Please add the following header to your CDN configuration:

Header set Access-Control-Allow-Origin: *

Adding this header should fix the issue. Please try this and let us know if it resolves your issue.

Best Regards,

Thank you for your fantastic review! We’re delighted that you find our plugin both advanced and cost-effective.

Also, it’s great to hear that our support team has been able to assist you effectively with any quirks. We’ll continue to provide top-notch support and keep improving our plugin to meet your needs.

Best Regards,

Thank you for your kind words and 5-star review! We’re glad to hear that you’re satisfied with our support. We’ll continue to provide the best service possible.

Best Regards,

Thank you for your generous review! We’re thrilled to hear that you received the right solution promptly and that you’re back up and running. We will continue to maintain quality and keep improving both our plugin and our services to serve you even better.

Best Regards,

Hi @anhkha2000,

Thank you for bringing this new feature idea to our attention. We understand that this will greatly enhance the user experience by providing more precise compass directions, especially when the compass direction is lost during processing in Photoshop and we really appreciate your valuable input.

Currently, although this is not on our roadmap. However, I have discussed it with our product development team, and we will surely look for the scope to implement this feature in our upcoming quarter.

Thank you once again for your suggestion and for helping us improve WP VR.

Best regards,

Please consider leaving a positive review here if you are happy with our prompt response to your feedback!

Hi @anhkha2000,

We have released new version addressing your reported feedback for the support to edit the Scene Id. Please update you plugin and check.

Now as you can see we take our user’s feedback seriously. So we would be grateful if you could give us a positive rating here.

Best Regards,

Hi @anhkha2000,

Thank you for sharing your feedback with us. I’ve forwarded your input to our product development team for consideration. We understand the importance of being able to set scene ID names for easier navigation and selection.
Rest assured, we’ll keep you updated on any developments regarding this matter. If you have any further suggestions or questions, please feel free to reach out.

Best Regards,

Hi @anhkha2000,

Thank you for reaching out. The feature you mentioned is not the Scene Name; rather, it’s the Scene ID. In the latest version of the plugin, we have enhanced this functionality by automatically generating the Scene ID. This change was made to streamline the process and ensure the uniqueness of each scene identifier.
If you have any further questions or concerns, feel free to let me know!

Best Regards,