Fatema-Tuz-Zohra Nabila

Hi @yamamogura,

I am following up to see if your issue has been resolved.

Looking forward to hearing back from you.

Thanks.

Hi @rhodalinephelps ,
?
WP VR works well on WordPress multisite installations.

The free version of the plugin is fully compatible with multisite networks, allowing you to create and manage virtual tours across multiple sites within your network.

?Thanks.

Hi @shizart,
?
Thank you for bringing this to our attention. We’ve found the issue with the z-index of POIs and tooltips in the WP VR plugin, where tooltips may appear behind other POI icons.
?
?Our development team is actively working on resolving this issue, and we plan to address it in an upcoming update.
?
We appreciate your feedback and patience as we work to improve the user experience of our plugin.?
?
?Thank you for using WP VR, and we look forward to providing you with an improved virtual tour experience?soon.
?
?Best Regards,

Hi @shizart,
?
We take user feedback seriously, and when you reported the problem in our support channel, our development team immediately started working on a solution.
?
?I’m pleased to inform you that we have successfully implemented the fix, and it is currently in the testing phase.
?
In the upcoming release, you can expect this issue to be fully resolved.
?
?We appreciate your patience and thank you for your understanding.?
?
Thanks.

Hi,
?
Could you please provide more details about the specific problems you’re encountering?

This will help us to understand the issue more accurately and provide you with a solution.
?
For example, are you having trouble with a particular feature not working, or is the plugin not functioning correctly on your MacBook in general?

Any additional information you can provide will be very helpful.
?
Let us know.
?
Thanks.

Hi?@maxlange ,

As I didn’t hear from you, for now I am marking the thread as resolved.

Please reach us?here or you can open another ticket if you need support.

Thank you.

Hi @lahormig,

Thank you so much for updating your review.

And regarding the checkbox issue, I will forward this to our developers.

We will have a look and let you know.

Thanks.

Hi?@robertstaddon & @petertely,

You’d be happy to know that we’ve just released an update with a fix for this issue.

Please check and let us know if it’s resolved.

Thanks.

Hi?@lahormig?, we just released an update with your first requirement that is a privacy checkbox.

Please check and let us know your thoughts.

We would really appreciate if you consider giving us a better rating since your suggestions were implemented.

Thanks.

Hi?@maxlange,

I am following up to see if you were able to solve your issue.

If you didn’t, please reach us?here.

Let me know.

Thanks.

Hi @robertstaddon, thank you for pointing this issue out. Our developers are looking into the matter.

Please allocate us some time. I will let you know once it’s resolved.

Thanks.

Hi @kikosanchezestudio,

Great To Hear that. Don’t hesitate to reach out if you face any issues.

Thanks.

Hi @kikosanchezestudio and @netwaysrl,

We have already released an update resolving this issue. Can you please update your plugin and check if the issue is resolved?

Let us know.

Best Regards,

Hi @kikosanchezestudio and @netwaysrl,

We’ve identified the issue. We’ll soon release an update addressing this issue.

Make sure to keep your plugin up-to date.

Best Regards,

Hi @maxlange ,

It can be a mixed content issue causing the panorama tour not to load on your page. Please ensure that all the resources used in the panorama tour are loaded over HTTPS. If your website is loaded over HTTPS, but the panorama tour includes HTTP resources, browsers may block them, resulting in issues like a black box.

If the issue persists, providing the specific link to the page on your website where this is happening can help us further investigate and provide you with a more targeted solution. You can share the link here.

We’ll do our best to help you in resolving this issue.

Best Regards,