Naimur Rahman

Hi,

No need to worry, we’re here to help, and we appreciate you reaching out and sharing the screenshots. We’re currently investigating the issue on our end to understand why the latest version isn’t working as expected for you.

We’ll keep you updated with any findings. If there’s anything else you notice, please let us know. We’re committed to making this right for you.

Hi,

Thank you for your patience. With each update, we work to ensure compatibility with various themes, but sometimes issues like this arise.

We recommend testing the latest update to see if it resolves the problem. Check for CSS conflicts in your theme.

If the issue persists, please feel free to reach out again, and we’ll be happy to assist further.

Hi there!

We checked the page you provided, but we don’t see the FormyChat widget displayed.

Could you clarify what specific issues you’re facing? For instance, have you configured the mail settings correctly and are you not receiving emails from Contact Form 7?

Thank you for your feedback and for sharing the video and screenshot. We checked your video and wanted to confirm, is the only issue related to colors?

You’re not being a pain at all, We understand how important this plugin is to you, and we appreciate your patience as we work through these issues.

Thanks for updating to version 5.1.5! We checked on our end but didn’t come across the console error or any issues with the dark theme in the block editor.

Could you share the debug log from your site when you get a chance? That’ll help us dig a bit deeper into what might be going on.

Thank you!

Hi Toby,

Thanks for your update! Please try the new plugin update.

Also, we couldn’t access the Dropbox video file. Could you please resend the link or check the permissions?

Thanks!

Thanks for sharing the video links! We’ll review them to get a better understanding of the issue.
In the meantime, we appreciate your patience as we investigate further.

Thank you!

Thank you for your feedback on the Block Editor Dark Mode in version 5.1.3. We recognize the issues you’ve highlighted and are investigating them on our end.

We appreciate your patience and the video you provided, as it will help us address these concerns.

Thanks again!

Hi!

We’re sorry to hear about the issues with the Dark Mode plugin after the update. We’d love to see the videos you mentioned to better understand the problem. You can upload them to a file-sharing service like Google Drive or Dropbox and share the links here.

In the meantime, please try clearing your cache and temporarily disabling other plugins to check for conflicts.

Thank you.

Thank you for the video and the details. We’ll review it to investigate the issues. It’s helpful to know downgrading to 5.1.2 resolves them, and we’ll test this further.

We’ll keep you updated on the fix.

Hi there,

Thank you for bringing this to our attention, and we’re sorry for the trouble this update has caused. We’re investigating the issues introduced in version 5.1.3 and will work on a fix as soon as possible. In the meantime, reverting to version 5.1.2 is a good workaround.

We appreciate your patience. Please feel free to share any findings if they help us identify the problems faster.

Hi @peopleinside,

Thank you for reporting these issues. We’re currently working on resolving the toggle switch problem in dark mode.

As for the advanced editor tools, we haven’t seen any visibility issues with the buttons on our end. You can check this screenshot for reference: Screenshot Link.

If the issue persists, please share more details so we can investigate further.

Hi @dominokozmali ,

Thank you for sharing the details and the screenshot. We’re currently looking into this on our end and will keep you updated as soon as we have more information.

Thank you for your patience!

Thank you for sharing the screenshots!

The issue you’re experiencing with the header color changing while scrolling in dark mode is due to the theme imposing its own color schemes. You can address this by using Custom CSS if desired. However, please note that the “Custom CSS” feature is part of the premium version of our plugin.

As per the forum guidelines, support for commercial products is not permitted in the forums. For assistance with the premium version of our plugin, we kindly ask that you reach out to us through our official support channel.

Thanks again, and have a great day!

Hi there!

If the “Display Floating Switch” option is disabled but the button is still visible, this could be a caching issue. Please try clearing your website cache if you’re using any caching plugins.

If the issue persists, could you share your website link with us? We’ll have a look and guide you on how to fix this.

Thanks