Hi Rhys,
Thank you very much for your response. I’m not sure how long the plugin hasn’t been working for but it was working fine for at least a couple of years. It was only when I tested it this week by trying to subscribe through the front-end of the website that I realised there was a problem.
I did contact the host and he said there wasn’t a problem with the server, that the problem appeared to be with the plugin.
I checked the plugins again and noticed that the free version (v 3.2) wasn’t activated, but the premium version (v 2.7.2) was. I tried to activate the free version thinking that that might be where the problem lies, and it came up with this message:
“Fatal error: Cannot redeclare wp_email_capture_plugins_loaded() (previously declared in /nfs/c03/h05/mnt/49041/domains/rethinkre.org/html/wp-content/plugins/wp-email-capture1/wp-email-capture.php:25) in /nfs/c03/h05/mnt/49041/domains/rethinkre.org/html/wp-content/plugins/wp-email-capture/wp-email-capture.php on line 68”
Does this shed any further light on the problem? Should I go back to the host again and ask him to double-check that the problem doesn’t lie at his end?
Many thanks!
