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  • Thread Starter nashsclay

    (@nashsclay)

    Hello team. After further review of the plugins, a caching program that was already not activated was the issue. W3 caching is the plugin that needs to be not just deactivated but uninstalled. Now the settings popups are working correctly. Just want to post this incase anyone else has the same issue we did. Thank you!

    Thread Starter nashsclay

    (@nashsclay)

    Thank you for the prompt reply, @uncannyowl. I did some testing, a base install of WordPress and install of just Uncanny plugin worked. I did not install Learndash LMS. We have another site with many of the same plugins (without LearnDash LMS as well) and I tested the plugin on there and it worked there as well. I will do some comparisons and see what plugin is causing the issue and post my findings back here. If the issue lies in Learndash LMS, would their team need to work with their plugin or would your team need to update your plugin?

Viewing 2 replies - 1 through 2 (of 2 total)