nataliachit

Hello!
My name is Natalia, Brizy support team.

I’m sorry you had this experience with our support department. We are doing our best to reply as soon as possible to all our emails and support request.
I was trying to find your messages, in our zendesk platform and in our public forum. I found only 3 email from this user name “bbrriitt” from 2019. If you have sent a new support email, please give me your ticket # or your Post Link and I will check immediately.

Thank you for understanding.
Regards, Natalia

Hi @wildintexas11
Natalia here!
Thanks for your message.

Could you please give me more information about your issues? What bugs did you have? What version you had installed?

Best Regards, Natalia

Hi Stefanie! @stefanie1208

Natalia here, Brizy team
I’ve tested the page on ipad too and it seems we have there a bug.
Please, send me a message on our Facebook chat, in order to investigate the code source.

https://brizy.io/
https://jumpshare.com/v/eAakLlBfvzmKZ9MD1l2s

Thank you
Regards, Natalia

• This reply was modified 6 years, 5 months ago by nataliachit.

Hi!

I’m closing this ticket as we’ve moved to the email conversations.

Best Regards, Natalia

Hi @laurel1234 @bykiddo

Please, send me a message via our Facebook chat and mention this issue inside:
https://jumpshare.com/v/i5bFUpOUtAAI3EVSuMMJ
Web Page: https://brizy.io

Thank you!
Best Regards, Natalia

Hi @jmansura , @laurel1234

Please, send me a message via our and mention this issue inside:
https://jumpshare.com/v/i5bFUpOUtAAI3EVSuMMJ
Web Page: https://brizy.io

Thank you!
Best Regards, Natalia

Hey @calamilla22

Thanks!
I received your email and already asked for wp credentials.

Best Regards, Natalia

Hi @gaialm!

Natalia here, Brizy team.

I’m really sorry you’re experiencing this problem with Brizy. Yes, this is a young product and we are still facing some technical errors, bugs. But our team is always open to advise, discuss, check, fix and solve all issues caused by our plugin.

I’m sure we can solve this issue very fast, just give us more details. Please, send us a message via our Facebook chat, or send me an email on [email protected]

https://jmp.sh/vyA4M4D

Thank you!
My Best Regards, Natalia

Hi @designkinzler

Thank you for letting me know!

My Best Regards, Natalia

Hi @supremeheartfitness

Natalia here, Brizy team!

Sorry for the inconvenience with your website.

From the first impressions – it may be a bug caused by Unyson.
To check and fix this, I will kindly ask you to send me a message on our Facebook chat, or on my email – [email protected].
Please mention this url link in the message
https://jumpshare.com/v/kK5HJAbuLqQMaLGpu8Xw

Thank you!
Best Regards, Natalia

Hi Leonardo! @leonardo73
Natalia here, Brizy team

Thanks for your feedback. We really appreciate!

SEO module for Brizy builder is in our to do list: https://trello.com/c/AVcWpZXo/85-yoast-seo-brizy-alt-attributes

Best Regards, Natalia

Hi @floword

Natalia here, Brizy team!

Please, send me a message via our Facebook chat! Please, mention this issue in your message (and ignore the boot messages)

Our website link- https://brizy.io/
https://jumpshare.com/v/kK5HJAbuLqQMaLGpu8Xw

Thank you!
Regards, Natalia

Hi @designkinzler!

Natalia here, Brizy team!

Could you please send me a message via our Facebook chat? Please, mention this issue in your message (and ignore the boot messages)

Our website link- https://brizy.io/
https://jumpshare.com/v/kK5HJAbuLqQMaLGpu8Xw

Thank you!
Regards, Natalia

Hi Patrick! @uentooser

Natalia here, Brizy team!

Deep apologies for this late reply. Let’s discuss this issue on our Facebook chat.
Please, ignore the boots messages and send me direct url link of your page.

https://jumpshare.com/v/kK5HJAbuLqQMaLGpu8Xw

Thank you
Regards, Natalia

Hi @trec-r!

Please send me a message via our Facebook chat. We would like to check and test this issue from your WP dashboard.

https://jmp.sh/9mItJTB

Thanks!
Regards, Natalia