Natalie G

@markmadedesign that’s correct, neither the Free nor Pro editions of Draw Attention can adjust the tooltips position.

Hello @touseef76

I’m afraid we don’t have any tracking or reporting features built into the Draw Attention plugin.

Depending on what you’re hoping to track this should be possible with a good amount of custom development work.

If you’re a developer, or you’re working with one, feel free to reach out to our support email [email protected] for tips on how to get started.

Hello @markmadedesign,

I’m afraid we don’t have a way to adjust the position on the tooltips. Their position is not hardcoded, but rather generated on the page every time a user clicks or hovers on a hotspot.

• This reply was modified 2 years, 2 months ago by Natalie G.

Hello @markmadedesign

There are no limits to how many hotspots can be added to an image map. This applies to both the free and pro editions of Draw Attention.

If you find that you’re not able to add more hotspots, this is likely a server limit. We have a guide to further explain how to resolve this: https://wpdrawattention.com/document/troubleshooting-reaching-server-limits-hotspots/

@mahlstedt Just checking in before I resolve this thread. I peeked at your site and it looks like the long list of Appointment Types is still in use.

Did you have any questions on any of the suggestions from above? Feel free to contact us at [email protected] for more detailed help.

Hello @qubit1729

I’d be happy to help you left-adjust the image on the page. Could you send me screenshots of how your image loads and where you’re noticing the alignment issues? Our support email is [email protected]

When I visit your page, only the upper half of the image seems to load for me which is strange. Have you encountered that issue yourself? We can also troubleshoot that over email.

Hello @mahlstedt, thanks for reaching out! I took a look at your page and the Appointment Type listing does seem very long. There’s a few options you have adjust the length.

1) Using Elementor Tabs or Accordions, you could place each category of Appointment Types into a different section. That way, when a customer is scrolling, they’ll just see the categories and they can click into the tabs to view all of the booking calendars for that service.

To accomplish this, you’ll need to use our “Types” shortcode so that you can split up the Appointment Types into each section. Here is a guide with more information on how to use that shortcode: https://ssappts.com/guides/display-the-booking-calendar/#subset-of-booking-calendars-8211-8220types8221-attribute

And, here is an example from our website that shows you how this could look: https://simplyscheduleappointments.com/demos/

2) Use CSS to shrink the Appointment Type listing blocks and/or list the Appointment Types in up to 3 columns. If you need help writing the CSS for this, please reach out to our support team at [email protected]

3) I see you have a single page website, but another option could be to split up the Appointment Types into separate pages. For example, you could have a “Hot stone massage” page where clients can book in only the corresponding Appointment Types.

@peeld It looks like we were able to answer your questions through our support emails. But, we’d like to share the answers here as well for anyone browsing.

“Unfortunately, we don’t have a way to design or add more content to the rescheduling page at the moment ?? You would only be able to remove elements that already exist on the page like the ‘cancel’/’reschedule’ buttons and the text that shows up there.

If you’d like, we offer a guide using CSS to remove the buttons here – https://ssappts.com/guides/hiding-buttons-using-css/#action-buttons-on-the-cancelreschedule-screen”

• This reply was modified 2 years, 3 months ago by Natalie G.

Hello @peeld, the Simply Schedule Appointments plugin should be compatible with the Thrive Architect page builder. Are you having trouble displaying your booking calendars with the SSA shortcodes?

@tl0120

That’s strange, could you embed the frontend dashboard shortcode on a blank page and see if it displays with a larger height?

It seems like the container holding it on its current page is not big enough for the iframe to expand. The size of the widget depends on how much space you give it on the page – the same goes for displaying the booking calendars.

Let me know what you find out.

Hello @hussamdh,

I’m sorry to hear you ran into that problem ?? Could you try checking the Permalink settings on your site and make sure they’re not set to “Plain”? We have a guide to walk you through the troubleshooting steps, here: https://simplyscheduleappointments.com/guides/plugin-loading-issues/

Let me know if that helps.

Hello @tl0120,

I’ve been trying to recreate this scrolling issue you’re running into with the admin dashboard and can’t seem to replicate it ??

Could you link us to a screenshot to show us what you’re seeing on your end?

To adjust the height of the popup scheduling window, you can use the following snippet to adjust it slightly (it’s already set to 80% by default) using a Custom CSS Stylesheet for the plugin.

.ssa-booking-dialog .md-dialog {
max-height: 90%;
}

Let me know if that helps though.

Hello @rubberdragon

I believe you’re referring to the tooltips, in your example, they say, “eLearning translation services” and “legal translation services”, is that correct? If so, then you can remove them completely by using the following CSS:

body .leaflet-pane.leaflet-tooltip-pane {
	display: none;
}

That way you don’t have to change their colors to make them disappear ??

Let me know if that works for you.

Hello @fickwp

It sounds like you would need to use our Team Booking feature included in the Business Edition. With the Team Booking feature, you could create two team members, team member 1 and team member 2. Then for each Appointment Type, you would assign the respective team member. For example, all durations for Appointment 1 are team member 1, and all durations for Appointment 2 are team member 2.

This would allow appointment 1 & 2 of any duration to be booked at the same time but also prevent instances of two appointment 1’s with different durations from being booked at the same time.

We offer a guide on how to set up the Team Booking feature here: https://simplyscheduleappointments.com/guides/setup-team-booking/#setup-team-booking

Please direct your response to our dedicated email support, we’d be happy to answer all your questions for the Business Edition of the plugin at this address – [email protected]

The WordPress forum guidelines ask us to answer questions for the paid products through our own support resources https://www.ads-software.com/support/guidelines/#do-not-post-about-commercial-products

Resolved: The user’s functions.php file included a line of code that prevented the Draw Attention javascript from running.

wp_deregister_script( ‘jquery’ );

https://developer.www.ads-software.com/reference/functions/wp_deregister_script/