Sarah

Hi, it is now version 4.0.39, and I’m still getting this issue when I try to do the database update on my staging site. It sits there for weeks and weeks, and never gives any indication that the update is complete.

I don’t feel comfortable running this database update on my live site without first successfully testing it on my staging site.

Could it be because on the staging site, the ARMember license is not activated? Is that why the database update gets stuck and never completes? Do you offer temporary/testing licenses, or is there a way for me to use my license on both my live and staging sites for the purpose of testing?

Ok thanks for the info and clarification. I have one more question: On the user profile page, there is a section at the bottom called “Additional Capabilities”. Is this section added by your plugin?

Awesome, will do!

Thank you so much for the quick reply!

We’re using the Modern theme and the sidebar is on the left.

That makes sense. Thanks for the quick reply, Joel!

I’m deactivating the Pinterest Pin It Button Pro plugin for now and will revisit this later.

I’m deactivating the Pinterest Pin It Button Pro plugin for now and will revisit this later.