Rafy Al Nawaz Sharif

Hi @catherinev

Your website’s system status shows that you are using an older version of WooCommerce plugin. Can you please update WooCommerce to the latest version (6.9.3) and check if this makes any difference?

Also, can you please share the screenshots again since those are not accessible? We recommend using https://snipboard.io for sharing screenshots – please follow the instructions on the page, then paste the URL in your reply.

Hi @babiskalogirou

Thank you for reaching out!

If you do not add any image to the product, a default thumbnail will be shown on the single product page.

Here is a screenshot: https://d.pr/i/TSHVlt

Can you please let me know if no thumbnail is showing for your website when there is no image added for a product?

Hi @sectomy

Thank you for reaching out!

In order for us to get a better understanding of your site setup, could you please share a copy of your website’s System Status Report?

You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

Hi @manoranjan11

This could probably be a false positive, so can you try adding the following line of code to see if it removes the warning?

add_filter( 'uploads_directory_is_public_notice', '__return_false' );

For adding code snippets, you can use a plugin like Code Snippets

Hi @hautecreations

I have tried to change the hover effect for Proceed to Checkout and Place Order buttons using Custom CSS, and here is the output: https://d.pr/i/V6eUzw and https://d.pr/i/Vh53VS

You can try the below CSS code:

/* change hover effect | 5574747-zen | NS */

a:hover.checkout-button.button.alt.wc-forward {
    color: #000;
    background: #383;
    font-weight: 600;
    font-size: large;
}

button:hover#place_order {
    color: #000;
    background: #383;
    font-weight: 600;
    font-size: large;
}

To implement the above Custom CSS, kindly navigate to WP Admin > Appearance > Customize > Additional CSS > and add the Custom CSS there.

Let us know if this works for you.

Hi @yatgirl

Thank you for reaching out!

I have checked on my test website, but I was unable to see the issue. Here is a screenshot of what I am seeing: https://d.pr/i/9wmLR1

Can you please check and confirm if you are using the latest version (6.9.3) of the WooCommerce plugin?

In order for us to get a better understanding of your site setup, could you please share a copy of your website’s System Status Report?

You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

Hi @tito2tmodellismo

Thank you for reaching out!

I can understand that you are having issues while trying to connect your store to Facebook using the Facebook for WooCommerce plugin.

We would be happy to help with this. Could you please post this issue in the Facebook for WooCommerce forum?

Support for this plugin is handled there. Asking your question there allows the community to benefit from the answers to everyone’s questions.

We will be able to help you further there.

For now, I’ll go ahead and mark this thread as resolved here.
Thank you!

Hi @jen000

Thank you for reaching out!

Have you recently made any changes to your website, like updating/installing any new plugins or theme?

In order for us to get a better understanding of your site setup, could you please share a copy of your website’s System Status Report?

You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

Hi @heggyy

Never mind. All good!

Awesome!

I am marking this thread as resolved, but please let us know if any additional issues arise!

Thank you!

Hi @heggyy

Can you please also take a look at the solution shared here: https://www.businessbloomer.com/woocommerce-hide-shipping-options-free-shipping-available/?

If the above solution doesn’t work, you might be interested to check this extension: Conditional Shipping and Payments that will enable you to restrict shipping based on different conditions.

Hi @return3d

I display a product image with a buy button below it. Pressing the button below it will add 1 random product from a specific category to the cart. If the quantity is two, it has to add 2 random products the same specific category to the cart.

The functionality you are looking for will require custom development. To achieve this, I would suggest hiring a developer locally or contact our WooExperts here: https://woocommerce.com/experts/.

Thank you!

Hi @shedarkc

Thank you for reaching out!

Can you please temporarily try to deactivate all the plugins and switch your theme to a default theme like Storefront and then try active the WooCommerce plugin?

Then you can activate the other plugins one by one, and it will help you find if any of the plugin was causing conflict. You can find a more detailed explanation on how to do a conflict test here.

Before you start

• First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
• Second, I would suggest installing a plugin called Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without affecting your current site visitors.

Hi @hautecreations

Thank you for reaching out!

I have tried to remove the text (You may also like…) using Custom CSS, and here is the output: https://d.pr/i/gZsWze

You can try the below CSS code:

/* remove upsell text | 5568743-zen | NS */

.up-sells > h2 {
    display: none !important;
}

To implement the above Custom CSS, kindly navigate to WP Admin > Appearance > Customize > Additional CSS > and add the Custom CSS there.

Let us know if this works for you.

Hi @nkwebdesign

Thank you for reaching out!

I have tried to change the font color using Custom CSS, and here is the output: https://d.pr/i/5V18kd

You can try the below CSS code:

/* change coupon toggle font color | 5568744-zen | NS */

.woocommerce-form-coupon-toggle a.showcoupon {
    color: #cd2653;
}

To implement the above Custom CSS, kindly navigate to WP Admin > Appearance > Customize > Additional CSS > and add the Custom CSS there.

Let us know if this works for you.

Hi @fabricpart

I have tried to reproduce the issue on my test website, but was unable to.

It seems that the issue is happening particularly on your website due to a conflict with your theme or with another plugin.
?
The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Check if the issue is still there.

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing the conflict. You can find a more detailed explanation on how to do a conflict test here.

Before you start

• First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
• Second, I would suggest installing a plugin called Health Check & Troubleshooting. This is a plugin developed by the WordPress community, and it allows you to disable plugins without affecting your current site visitors.