anaemnesis

Happy to help ?? Cheers!

Ah, no worries in that case ?? Cheers!

Hi there,

I’ve taken a look at Protect’s setup for your site, and in this case, a conflict between your server configuration and Protect resulted in the ban message.

I’ve made some changes on our end to address this, so you should be able to log back into your site within an hour.

If you still run into trouble after that please let us know.

(You may want to edit your post to remove the IP address.)

Thanks!

Hi there,

Let’s review your questions together ??

The CDN serves the images, alright. But when I upload new images, are they being stored on my server as well?

That’s correct. Photon references the images from your server, and those images must remain on the server. If they’re removed Photon won’t have anything to serve, and you’d want to avoid that.

What about all the old images? If I’d open a post from 2017, will the images still be served by Photon? Or can it fetch only newly added images?

Photon serves new and old images alike.

And how will the page/my posts behave if I decide to cancel the Jetpack-subscription one day?

Jetpack’s Site Accelerator (https://jetpack.com/support/site-accelerator/) is a feature of every Jetpack plan, including Free. If you were to remove Jetpack, however, then your images would again be served from your local (server) disk.

Best!

Thanks for following up, and my apologies for not being clear. We’ll need the exact image URLs of the images you’d like to clear (immediately).

Hi there,

Can you please let us know the URL of the site in question?

Thanks!

Disabling the Image CDN will affect all of the images on your site, so I’d expect that caching is in play here.

If you’re able to provide a list of images that just don’t seem to be (cache) clearing we can force the clear on our end, otherwise, the behaviour should clear up on its own within ~48 hours (admittedly your images should revert to the local URL immediately upon disabling the image CDN so this is somewhat odd).

If you’re not comfortable sending the list publicly you can reach out to us directly at https://jetpack.com/contact-support/.

Thanks!

Hi there,

I’ve taken a look at your Jetpack setup, and this lockout appears to have been caused by a conflict between your server configuration and our Protect service. I have made some changes on our end, so you should be able to log back into your site within an hour.

Let us know if you still run into any problems after that.

Best!

Hi there!

To remove the “i1.wp.com/mysite/imagelocation” path from your images you’ll need to navigate to Jetpack –> Settings –> Performance and disable the “Speed up image load times” option, per:

https://jetpack.com/support/site-accelerator/

This does mean that Jetpack’s Image CDN, aka Photon, will need to be disabled.

Thanks!