nboliver

I am not able to access any pages of wp admin because the plugin broke them, so I can’t update the plugin by following the guide.

• This reply was modified 4 months, 1 week ago by nboliver.

Every page of the wp admin is broken after installing the plugin. On the plugin admin page, there is this console error:

cleantalk-admin-settings-page.js:421 Uncaught TypeError: Cannot read properties of null (reading 'addEventListener')
    at HTMLDocument.<anonymous> (cleantalk-admin-settings-page.js:421:63)
    at i (load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.8.25:2:27362)
    at Object.fireWith [as resolveWith] (load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.8.25:2:28121)
    at Function.ready (load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.8.25:2:29914)
    at HTMLDocument.J (load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.8.25:2:30276)
(anonymous) @ cleantalk-admin-settings-page.js:421
i @ load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.8.25:2
fireWith @ load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.8.25:2
ready @ load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.8.25:2
J @ load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.8.25:2cleantalk-admin-settings-page.js:421 Uncaught TypeError: Cannot read properties of null (reading 'addEventListener')
    at HTMLDocument.<anonymous> (cleantalk-admin-settings-page.js:421:63)
    at i (load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.8.25:2:27362)
    at Object.fireWith [as resolveWith] (load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.8.25:2:28121)
    at Function.ready (load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.8.25:2:29914)
    at HTMLDocument.J (load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.8.25:2:30276)
(anonymous) @ cleantalk-admin-settings-page.js:421
i @ load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.8.25:2
fireWith @ load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.8.25:2
ready @ load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.8.25:2
J @ load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,plupload&ver=4.8.25:2

I just installed the plugin and it completely broke the entire admin of my site.

Update – this was resolved by deactivating the other Braintree gateway.

Also experiencing a similar issue – although the site was set up and working fine before, but recently the file path is incorrect, as in the example above. Restoring from a backup of a known working date (files and db) hasn’t fixed it, so I am confused about the cause.