nbruley

One thing I do notice is that it’s still sending emails from an email address and I don’t have a clue how it’s able to do that, because I’ve changed the admin email and all the jigoshop emails and it’s still sending from the same old address… Maybe WP-mail-smtp is still working even though disabled? Not sure which email Jigoshop uses as the sending email but I thought it was the main WordPress admin one.

I don’t know- but it has seemed to be reliable so far. Not sure if Bluehost has some backend functionality but I doubt it? I did see that people recommend a service like Mandrill. Do you recommend that?

Update: there must have been a change in the way Jigoshop processes orders; after adding order pending to waiting for payment for customer, the customer emails now send successfully. However, the admin emails still do not appear to be coming for new orders. I have Order pending to on hold, order pending to waiting for payment and order completed for admin selected for the admin template.

Any thoughts?

I looked at this thread
https://www.ads-software.com/support/topic/emails-not-sending-32?replies=16

I used to use WP-mail-smtp but I don’t any more- it is disabled.
I have templates in the email area of JS. One of them has send customer invoice and order pending to on-hold.

I do not want to reinstall JS because of the shipping information that takes a while to add and all the settings changes I’d have to remember.

### WordPress Environment ###

Home URL: https://publicacionespescadores.com
Site URL: https://publicacionespescadores.com
Jigoshop Version: 1.17.6
Jigoshop Database Version: 1503180
Log Directory Writable: ? To allow logging
make /home1/mysitecr/public_html/publicacionespescadores/wp-content/uploads/jigoshop-logs/ writable or define a custom JIGOSHOP_LOG_DIR.

WP Version: 4.2.2
WP Multisite: –
WP Memory Limit: 64 MB
WP Debug Mode: –
Language: es_ES

### Server Environment ###

Server Info: Apache
PHP Version: 5.4.40
PHP Post Max Size: 100 MB
PHP Time Limit: 600
PHP Max Input Vars: 1000
SUHOSIN Installed: –
MySQL Version: 5.5.42
eAccelerator: ?
APC: ?
OpCache: ?
Short Open Tag:
Allow URL fopen:
Session:
Cookie Path: /
Save Path: /tmp
Use Cookies:
Use Only Cookies:
Max Upload Size: 50 MB
Default Timezone is UTC:
fsockopen/cURL:
SoapClient:
Remote Post:
Remote Get:

### Server Locale ###

decimal_point: .
thousands_sep: N/A
mon_decimal_point: N/A
mon_thousands_sep: N/A

### Active Plugins (20) ###

Akismet: by Automattic – 3.1.1
Bad Behavior: by Michael Hampton – 2.2.16
CodeStyling Localization: by Heiko Rabe – 1.99.30
Formulario de Contacto 7: by Takayuki Miyoshi – 4.1.2
Duplicate Post: by Enrico Battocchi – 2.6
Enable Media Replace: by M?ns Jonasson – 3.0.3
Google Analytics por Yoast: by Equipo Yoast – 5.4.2
Jigoshop CSV Importer: by Ataul Ghani – 1.1
Jigoshop Customer Discounts: by OptArt | Amadeusz Starzykiewicz – 2.3.1
Jigoshop – Orders & Clients CSV Export: by Ilari M?kel? – 1.1
Jigoshop – Store Exporter Deluxe: by Visser Labs – 1.5.2
Jigoshop Table Rate Shipping: by Jigoshop – 3.3.1
Jigoshop: by Jigoshop Limited – 1.17.6
Maintenance: by fruitfulcode – 2.4
Regenerate Thumbnails: by Viper007Bond – 2.2.4
TS Custom Widgets: by ThaSlayer – 2.0
WordPress.com Stats: by Automattic – 1.8.6
Wordfence Security: by Wordfence – 6.0.3
WordPress HTTPS: by Mike Ems – 3.3.6
WPtouch Mobile Plugin: by BraveNewCode Inc. – 3.7.8

### Settings ###

Taxes Enabled: –
Shipping Enabled:
Force SSL:
Currency: MXN ($)
Currency Position: left_code_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2

### Jigoshop Pages ###

Shop Base: #92 – /libreria
Carrito: #94 – /carrito
Caja: #103 – /realizar-pedido
Pagar: #105 – /realizar-pedido/pay
Thanks: #106 – /realizar-pedido/gracias
Mi cuenta: #98 – /mi_cuenta
Edit Address: #100 – /mi_cuenta/editar_domicilio
Ver pedido: #102 – /mi_cuenta/ver-pedido
Cambiar contrase?a: #101 – /mi_cuenta/contrasena
Track Order: #96 – /estado-de-pedido
Terms: Page not set

### Taxonomies ###

Product Types: configurable (configurable)
downloadable (downloadable)
grouped (grouped)
simple (simple)
variable (variable)
virtual (virtual)

### Theme ###

Name: Brunelleschi
Version: 1.5.5
Author URL: https://kitmacallister.com/about/
Child Theme: ? – If you’re modifying Jigoshop or a parent theme you didn’t build personally we recommend using a child theme. See: How to create a child theme
Jigoshop Support: Not Declared

### Templates ###

Overrides: brunelleschi/index.php

### WordPress Environment ###

Home URL: https://publicacionespescadores.com
Site URL: https://publicacionespescadores.com
Jigoshop Version: 1.17.6
Jigoshop Database Version: 1503180
Log Directory Writable: ? To allow logging
make /home1/mysitecr/public_html/publicacionespescadores/wp-content/uploads/jigoshop-logs/ writable or define a custom JIGOSHOP_LOG_DIR.

WP Version: 4.2.2
WP Multisite: –
WP Memory Limit: 64 MB
WP Debug Mode: –
Language: es_ES

### Server Environment ###

Server Info: Apache
PHP Version: 5.4.40
PHP Post Max Size: 100 MB
PHP Time Limit: 600
PHP Max Input Vars: 1000
SUHOSIN Installed: –
MySQL Version: 5.5.42
eAccelerator: ?
APC: ?
OpCache: ?
Short Open Tag:
Allow URL fopen:
Session:
Cookie Path: /
Save Path: /tmp
Use Cookies:
Use Only Cookies:
Max Upload Size: 50 MB
Default Timezone is UTC:
fsockopen/cURL:
SoapClient:
Remote Post:
Remote Get:

### Server Locale ###

decimal_point: .
thousands_sep: N/A
mon_decimal_point: N/A
mon_thousands_sep: N/A

### Active Plugins (20) ###

Akismet: by Automattic – 3.1.1
Bad Behavior: by Michael Hampton – 2.2.16
CodeStyling Localization: by Heiko Rabe – 1.99.30
Formulario de Contacto 7: by Takayuki Miyoshi – 4.1.2
Duplicate Post: by Enrico Battocchi – 2.6
Enable Media Replace: by M?ns Jonasson – 3.0.3
Google Analytics por Yoast: by Equipo Yoast – 5.4.2
Jigoshop CSV Importer: by Ataul Ghani – 1.1
Jigoshop Customer Discounts: by OptArt | Amadeusz Starzykiewicz – 2.3.1
Jigoshop – Orders & Clients CSV Export: by Ilari M?kel? – 1.1
Jigoshop – Store Exporter Deluxe: by Visser Labs – 1.5.2
Jigoshop Table Rate Shipping: by Jigoshop – 3.3.1
Jigoshop: by Jigoshop Limited – 1.17.6
Maintenance: by fruitfulcode – 2.4
Regenerate Thumbnails: by Viper007Bond – 2.2.4
TS Custom Widgets: by ThaSlayer – 2.0
WordPress.com Stats: by Automattic – 1.8.6
Wordfence Security: by Wordfence – 6.0.3
WordPress HTTPS: by Mike Ems – 3.3.6
WPtouch Mobile Plugin: by BraveNewCode Inc. – 3.7.8

### Settings ###

Taxes Enabled: –
Shipping Enabled:
Force SSL:
Currency: MXN ($)
Currency Position: left_code_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2

### Jigoshop Pages ###

Shop Base: #92 – /libreria
Carrito: #94 – /carrito
Caja: #103 – /realizar-pedido
Pagar: #105 – /realizar-pedido/pay
Thanks: #106 – /realizar-pedido/gracias
Mi cuenta: #98 – /mi_cuenta
Edit Address: #100 – /mi_cuenta/editar_domicilio
Ver pedido: #102 – /mi_cuenta/ver-pedido
Cambiar contrase?a: #101 – /mi_cuenta/contrasena
Track Order: #96 – /estado-de-pedido
Terms: Page not set

### Taxonomies ###

Product Types: configurable (configurable)
downloadable (downloadable)
grouped (grouped)
simple (simple)
variable (variable)
virtual (virtual)

### Theme ###

Name: Brunelleschi
Version: 1.5.5
Author URL: https://kitmacallister.com/about/
Child Theme: ? – If you’re modifying Jigoshop or a parent theme you didn’t build personally we recommend using a child theme. See: How to create a child theme
Jigoshop Support: Not Declared

### Templates ###

Overrides: brunelleschi/index.php

I do not see a way to unselect a default gateway. Is there a way to disable that? Previously this worked, or at least in a previous Jigoshop version… I guess it’s not a big deal to make the customer select it though, but it would be nice to do it for them, especially if there is only one option.

Thanks! That works well apart from the fact that for whatever reason when the page finishes loading, the selection of the payment method gets lost. I thought maybe it was the slide up/down but that wasn’t it either.

That fixes the error. There is only one more problem that didn’t used to be a problem, with the following code:

$(‘div.payment_method_bank_transfer’).hide();

Does not hide that particular section on page load, but it does hide it after page load. Is there some coding going on that would affect this?

I have tried two different ways of coding it and it just doesn’t go away. The bank transfer information should only be shown if the user selects Mexico before getting to the confirm your order page. Otherwise it should not be visible. The rest of the Mexico payment type information is hidden properly, but I can’t get rid of the bank info.

OK thank you. Can you please tell me which file can be adjusted to temporarily give the functionality I need until then?

Screenshot:
https://publicacionespescadores.com/Capture.JPG

Forget it, I’ve had so many issues with this plugin today I’m going to use a different one.

Found the default emails on the general tab.

It looks like auto-generated emails can be created by using the Order Pending to On Hold option. This makes little sense to me, but at least I have found something that works.

I found the Email Details button – on the General Tab!
May I suggest putting it in the Emails section where one would need its use?