nWilko

Hi – thanks for the response. I have been away to check the server and it did not have those modules installed. They have been installed and the plugin is now working.

I do have another server running an older version of the plugin, so I will make sure these modules are present before updating to the latest version.

Thanks again for the help with this.

Neal

It is a dedicated server. I have been successfully using the plugin for several months on this site and server – are the GD or Imagick elements now a dependancy introduced with the new version of the plugin?

Many thanks,

Neal

Hi – sorry I was referring to this one:

No PHP extensions are available to edit images on the server.

I have updated the plugin but I’m still not able to optimise the images in the library.

Thanks,

Neal

Hi @foszula,

The plugin developer @mdedev very kindly sorted this issue for me – but I think it has to do with the way the plugin is added to your page / post with the short code.

I believe there are two different ways to add the form – try both and test, see if that makes a difference.

Thanks,

Hi Mike,

Thanks for this – I’ve sent across the details.

Thanks again,

Neal

Hi Mike,

Thanks for letting me know – I’ve updated and tested a few different scenarios and all the emails are working as expected (one only each time).

Thanks for your help getting this sorted, it is much appreciated.

I have noticed a (potentially) related issue – which is the thank you message no longer shows upon completion of a submission. I will open a separate thread for that – sorry!

Thanks again,

Neal

Hi Mike,

I appreciate that, thanks very much for your help with this.

Neal

Hi Mike,

Sorry, it was all the same information. One minor difference was an increment in the associated attendee info. The email arrived simultaneously. See below:

Email 1

Hello,

N W has submitted their RSVP and has RSVP’d with ‘No’.Vegetarian Meal: N
Note:

–== Associated Attendees ==–
Faye RSVP status: No
Bill Test RSVP status: Yes

Email 2

Hello,

N W has submitted their RSVP and has RSVP’d with ‘No’.Vegetarian Meal: N
Note:

–== Associated Attendees ==–
Faye RSVP status: No
Bill Test RSVP status: Yes
Bill Test RSVP status: Yes
Bill Test RSVP status: Yes

Email 3

Hello,

N W has submitted their RSVP and has RSVP’d with ‘No’.Vegetarian Meal: N
Note:

–== Associated Attendees ==–
Faye RSVP status: No
Bill Test RSVP status: Yes
Bill Test RSVP status: Yes

*********

Thanks,

Neal

Hi Mike,

Thanks for coming back to me.

I have enabled the open registration (I had turned that option off) and I have added an additional guest and then also just amended the info for the guest who had RSVP’d.

On both occasions I have received three emails in response.

In terms of theme – I’m using one I have created and is very basic (just style really), so if you need more info on this to root out any conflicts, let me know.

Many thanks,

Neal