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Forum Replies Created
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Forum: Plugins
In reply to: [WP Support Plus Responsive Ticket System] Set the limits of answersHi yaroslavchic89,
This is not possible using css code.
Forum: Plugins
In reply to: [WP Support Plus Responsive Ticket System] Submit Button Missing on Front EndHi there,
We checked the issue on your given url. There is css conflict with your theme. Can you tell us which theme you are using?
Forum: Plugins
In reply to: [WP Support Plus Responsive Ticket System] Set the limits of answersHi yaroslavchic89,
Unfortunately it is not possible, there is no limits for tickets replies.
Hi there,
Please goto Support Plus>Advanced Settings>Re-Order Fields and enable custom field.
Forum: Plugins
In reply to: [WP Support Plus Responsive Ticket System] Status & Priority DuplicatingHi there,
This is not a common issue and not raised by any other users. Can you please share screen shot of Support Plus>Advanced settings>Custom Priority settings?
Forum: Plugins
In reply to: [WP Support Plus Responsive Ticket System] Custom column on Ticket ListHi there,
It is not possible to have such column in ticket list. If you require this, please contact us on our facebook page below:
https://www.facebook.com/wpsupportplus/Forum: Plugins
In reply to: [WP Support Plus Responsive Ticket System] Agent IssueHi there,
Please go to Support Plus -> Settings -> Role Management and check if your agent having supervisor capabilities, if they do they will able to see all tickets. Also, your agents should have role Support Agent and not Support Supervisor if you are not using capabilities in role management settings. There is one more point you should check that whether these tickets marked as public. For this, please open ticket > click on Change Status and check Ticket Type. If you have allowed your customers to mark ticket as public or private, you can disable this in general settings.
Forum: Plugins
In reply to: [WP Support Plus Responsive Ticket System] ResponsiveHi there,
You can use custom css, please goto Support Plus > Settings > Custom CSS and add following css
#wpspLoginAndSignUpDiv{width: 91% !important;}Forum: Plugins
In reply to: [WP Support Plus Responsive Ticket System] ResponsiveHi again,
If you can share support page URL, we’ll try to help you in this case via Custom CSS.
Forum: Plugins
In reply to: [WP Support Plus Responsive Ticket System] ResponsiveHi there,
Please let us know which theme you are using and explain your issues with the screen shots.
- This reply was modified 7 years, 11 months ago by Jan Dembowski.
Forum: Plugins
In reply to: [WP Support Plus Responsive Ticket System] Change login URLHi there,
This setting is not available.You can completely disable login module from plugin general settings and can use Custom HTML link above support plus shortcode.
- This reply was modified 7 years, 11 months ago by Jan Dembowski.