neildr

Thanks for the help. And the education!

Thanks. I guess that’s the case. Just wrong URLs. So every blog category should have a “/category/” portion attached to it? That’s the tell tale sign that the page linked to the RSS eblast is wrong?

Hey James. I contacted our hosting provider and told them about the suspected malware. They did scans and didn’t think that was the problem. But they DID find what the problem was. Corrupted database!

Thanks for your help with this. I learned a lot and if something like this happens again hopefully I can troubleshoot it by myself!

This one was in public_html. No file in wp-amin. The previous one was in main top folder.

# This file was updated by Duplicator on 2017-07-06 18:21:28. See .htaccess.orig for the original .htaccess file.
# Please note that other plugins and resources write to this file. If the time-stamp above is different
# than the current time-stamp on the file system then another resource has updated this file.

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

# BEGIN cPanel-generated php ini directives, do not edit
# Manual editing of this file may result in unexpected behavior.
# To make changes to this file, use the cPanel MultiPHP INI Editor (Home >> Software >> MultiPHP INI Editor)
# For more information, read our documentation (https://go.cpanel.net/EA4ModifyINI)
<IfModule php7_module>
php_flag display_errors Off
php_value max_execution_time 90
php_value max_input_time 60
php_value max_input_vars 1000
php_value memory_limit 200M
php_value session.gc_maxlifetime 1440
php_value session.save_path “/var/cpanel/php/sessions/ea-php70”
php_value upload_max_filesize 150M
</IfModule>
# END cPanel-generated php ini directives, do not edit

And there is no folder called mu-plugins in wp-content.

# BEGIN cPanel-generated php ini directives, do not edit
# Manual editing of this file may result in unexpected behavior.
# To make changes to this file, use the cPanel MultiPHP INI Editor (Home >> Software >> MultiPHP INI Editor)
# For more information, read our documentation (https://go.cpanel.net/EA4ModifyINI)
<IfModule php7_module>
php_flag display_errors Off
php_value max_execution_time 90
php_value max_input_time 60
php_value max_input_vars 1000
php_value memory_limit 200M
php_value session.gc_maxlifetime 1440
php_value session.save_path “/var/cpanel/php/sessions/ea-php70”
php_value upload_max_filesize 150M
</IfModule>
# END cPanel-generated php ini directives, do not edit

They have the same issue I am.

Followed your steps James and it didn’t work unfortunately. This was the code in that row: a:2:{s:13:”administrator”;b:1;s:9:”translate”;b:1;}

Sure here you go.

https://snipboard.io/5GvbPd.jpg

So this is all I see of the back-end of this site.

I mean re-installing WordPress James. My service provider said they de-activated the plug-ins already.

Hey James.

I over-wrote the WordPress files but the same problem is there. What I did is replaced all the files in the public_html folder except the wp-content folder. Then in Chrome cleared my cache. After I put my username and password WordPress prompted me the update my Database. Which I did no problem. And now the same problem.

I couldn’t follow the instructions you mentioned earlier because I can’t access my site so I went this route. Is there something I missed or is there something really wrong with this site now?!

Thanks James. I’ll let you know how it turns out.

Hey James. Unfortunately it didn’t work. Would you recommend re-installing WordPress or is there a less evasive option? Thanks.

Thanks James. If it is the theme what is the next step from there? Would reinstalling WordPress be a good option too?