NerdCow

Hi Bart,

I just updated the plugin. Please install the latest version and you may need to hard refresh to re-load javascript files afterwards.

Let me know if it helps you.

Anyone’s help would be much appreciated.

Hi Bart,

I am sorry for the delay but we had national day off yesterday here in UK.

I have replicated the problem and currently working on the fix, but please allow me a couple of days as I am currently very busy with other projects at work.

Thank you for your patience.

Hi,

I am sorry to hear you are experiencing issues with Tweet Wheel. I will be glad to help you out =)

However, your message is not very descriptive and I need to ask you to elaborate on the problem. What are the issues? What can I do to replicate them?

Are you comfortable with changing code on your website? If so, can you open wp-config.php file and add:

define( 'WP_DEBUG', true );

somewhere in between lines? or if there is already line like that, change the second value (after coma) to “true”.

Then try refilling the queue again. It should display error it’s facing.

Can you tell me the following as well:

1. which e-commerce plugin do you use?
2. which version?
3. any additional extensions / add-ons used for the e-commerce plugin (and their versions)?

I will try and replicate your wordpress installation on my end and see the error myself.

Hi Jake,

Sounds like the redirection fails to get you back to the queue screen. This can be caused by a conflict with other plugins. To be completely honest with you, we haven’t changed anything around filling up the queue functionality with the latest update.

I think the best thing to do in this case is to enable debugging in WordPress, try fill in the queue as per usual and see what errors is thrown on the blank page after the redirection.

Do you have any post types enabled in plugin settings by the way?

Hmm, this is not plugin related.

Can you send us a screenshot of your Health Check tab + list of all plugins installed? We will try replicate your environment locally and see where the problem lies.

Thank you!

Hi!

We are glad you like new features and we are also sorry to hear you are experiencing some troubles. We will be happy to assist you.

So, based on your description, seems like the problem lies in jQuery conflict with other loaded scripts. “Add a tweeting time” is a dynamic functionality, which can be broken only if there is a conflict within JS files.

Do you have Chrome or any other browser that has the Inspect Element feature? If so, could you inspect the schedule page, open the console tab and let me know what errors you are seeing in there.

So at the end it “wasn’t your fault”, but third party plugin =) Glad it worked!

Hi!

We are glad you like it =)

Currently plugin only supports blog posts, but allowing custom post types (such as products, pages etc.) is on our to-do list in the next release. We are anticipating this feature, too!

Thank you for bringing that up.

Hi Julian,

My sincere apologies for getting back so late. I was really busy.

It seems like we resolved issue with the plugin itself and this is support for the plugin. I am afraid your website WP Cron is affected by other third party plugins or incorrect settings. Your screenshot clearly represents some malfunctioning on your website, which I can’t help with unless I take a closer look.

I will be happy to debug your WordPress installation and bring your WP Cron functionality back to life at a small fee. Just drop me a line at [email protected] and we can take it from there.

All the best

When you go Tweet Wheel > Settings. What value do you have in “Publish Interval” field?

Hi Julian,

However I replicated the problem with tw_cron_job not being there anymore. Indeed it is a bug for which I deeply apologize. Are you comfortable with editing a code? It is a small, one-line change.

Can you go and edit
/wp-content/plugins/tweet-wheel/includes/admin/class-tw-queue.php

Replace line 64:
add_action( 'wp', array( $this, 'cron' ) );

with:
add_action( 'init', array( $this, 'cron' ), 999 );

Save & refresh the cron jobs list. Now you should have tw_cron_job as one of your scheduled tasks.

I will make sure this is patched with the next update as soon as possible.

Hi Julian,

May I ask you why do you have your WP Cron disabled by the way?

The reason I ask is that Tweet Wheel has not been tested to work with server’s CRON. Although it “should” work, it doesn’t mean it “must” work. I will be including an option to switch away from WP Cron at some point as some users may require more precision in timing, however for now I only run on assumptions.

I want to make sure Tweet Wheel is working for you first, therefore could you remove this line:
define('DISABLE_WP_CRON', true);
and let it sit enabled for a while to see if Tweet Wheel runs correctly?

I simply can’t replicate the problem here nor on any available websites to me. They all have WP Cron enabled and Tweet Wheel is wheeling just fine =)

PS. I already started developing the Health Check script that will check your WordPress installation for any possible issues. It will be released with the new version 0.4.

Sit tight!

If you visit https://yourwebsite.com/wp-cron.php?doing_wp_cron link in your browser you should have the same result as waiting for the cron – and it’s instant! ??