Jenni

Hello, Thank you for your support. Issues cleared.

The problem was that we were creating Topics in the dashboard, which didn’t trigger emails.

When we created Topics in the front end of the site it emailed no worries.

Kind regards

Jenni

OK. So what you are saying is – when subscribing a user to a Topic they do not get sent an email.

I created a test forum (private) then subscribed 1 user to this forum. I created a test topic on this test forum. The user did not receive an email.

Do you have a way to send emails when a user is subscribed to a topic. Or when a new topic is created in a forum that a user is subscribed to that they get an email about the topic.

Regards

Hello Robin, Thank you for your very fast response. I have just made a small donation, I really appreciate your effort.

The test email in setting work this time for the topic test email. Bizarre.

But still can’t get the email to send when using the Manage Subscriptions – Manage subscriptions for Topics. I select and Subscribe selected users – but no email goes to them. I have the user in a role that is selected in the settings to send emails. Any suggestions please.

Regards

Jenni