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Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter ngelahrysler

    (@ngelahrysler)

    Follow up for those with this issue:

    On a hunch, I checked my “banned addresses” through my email and realized www.ads-software.com[my domain] was there. How the frick this got there is beyond me (I may have hit a ban command accidentally one day, I don’t know).

    If you are not getting reset password emails from WordPress, check your email settings for “banned addresses” and confirm wordpress isn’t there.

    Thread Starter ngelahrysler

    (@ngelahrysler)

    Thank you both very much for your time. ?? And yes, I use GoDaddy and am inexperienced. I’ll reach out to the host for assistance at this time. Thank you ??

    Thread Starter ngelahrysler

    (@ngelahrysler)

    Here is the thread I read earlier today: https://www.ads-software.com/support/topic/cant-log-in-to-wordpressorg-blog-with-supplied-info?replies=17

    Again, I respectfully credit everyone here and am not looking for a fight. I was only browsing the forums and, when I saw this, I became concerned that I too would be treated like this. As a new user to the forums, I have my apprehensions.

    A few months back, again, I saw treatment like this and it has taken me awhile to ask for help.

    Thread Starter ngelahrysler

    (@ngelahrysler)

    Jan ?? Also… No. The login issues I am having is not related to my WordPress sites, which I can login to with no issues. I an not able to log in to www.ads-software.com with my original user name because I forgot the password. I am user abchrysler with a forgotten password. The email on file is [ redacted, please do not post that in public ], but this email is corrupt.

    I submitted a new password request from www.ads-software.com, and they (I assume because I have no way of checking) sent me the new password via email to [ redacted, please do not post that in public ]. But this email is no longer active. I have no other way of logging in to www.ads-software.com to change the email address to get the new password because the email is no longer valid. Catch-22

    I had to create a new temporary account to login to the forums to ask for help. Here is my question: Is there a way to login to my original Worpdress.org account with User name: ABChrysler to update the email or is this User name now lost?

    Thread Starter ngelahrysler

    (@ngelahrysler)

    Jan Dembowski. Thank you for your reply. I am not referring at all to any of my own posts. Those who have assisted me thus far have been cordial and wonderful. I am simply referring to a number of posts from others who I have seen.

    kmessinger, Volunteer or not, no one has rights to treat anyone as I have seen in these forums. Nor am I questioning the quality of work done here. I am simply bringing to your attention that, as a new user coming in to this, it has resulted in some concerns.

    If you need examples, I will pull them.

    Andrew. Yes. I am referring to the www.ads-software.com forums. I do understand that wordpress.com is a completely different service and many customers confuse the two.

    Thank you again, all of you for your assistance. Pulling samples now…

    Thread Starter ngelahrysler

    (@ngelahrysler)

    Apparently, I need to “clear my old database tables first.” I have no idea what this means or where to go. Would you be able to provide a link that will clarify and direct me please?

    Thank you ??

    Thread Starter ngelahrysler

    (@ngelahrysler)

    “She lives in a garden with her family and cats.” Love it!

    lol… Thank you! ?? I do so love my gardens ??

    Regarding the issue… Checking the link and will report my findings. Thank you ??

    Forum: Fixing WordPress
    In reply to: Merging packages
    Thread Starter ngelahrysler

    (@ngelahrysler)

    Thank you for the link ??

Viewing 8 replies - 1 through 8 (of 8 total)