Niko

Hi @ajaypoly,

Here are some potential causes and troubleshooting steps for the issues you’re experiencing after migrating your WordPress site:

1. Carefully examine your theme’s files (header.php, footer.php, functions.php, etc.) and any custom code snippets for hardcoded references to the old domain. Replace any instances of the old domain with the new domain.
   
   2. ?Temporarily deactivate all plugins except ACF to see if the issues resolve.?If they do,?reactivate plugins one by one to identify any conflicts.
   
   3. Double-check ACF’s settings to ensure field groups are correctly assigned to post templates and that any conditional logic is functioning properly. Sometimes,?saving ACF field groups again can resolve issues.
   
   If you have further concerns that may concern ACF, please post on their support forum page here: https://www.ads-software.com/support/plugin/advanced-custom-fields/
   
   Best regards.
   
   

Hi @sadman33,

If the background of the Page block editor in WordPress has turned black and is causing visibility issues, there are a few potential solutions you can try to resolve this problem:

1. Clear your browser cache and cookies. Sometimes, issues with the display can be due to cached data in your browser. Clearing the cache can help resolve this.

2. Try to toggle between Spotlight Mode and Full Screen mode on the Editor. Just click on the 3 dots or options at the upper right of your editor screen. https://www.ads-software.com/documentation/article/preferences-overview/

Best regards.

Hi @microbiologynote,

Another option for you to troubleshoot this is to deactivate your plugins manually by FTP and turning them on one-by-one to see which plugin is causing this. You can check this article here: https://www.ads-software.com/documentation/article/faq-troubleshooting/#how-to-deactivate-all-plugins-when-not-able-to-access-the-administrative-menus

Best regards.

Hi @norman991,

Are you using any ecommerce plugin? If you are using WooCommerce, please post this concern on their forum page here: https://www.ads-software.com/support/plugin/woocommerce/

All the best!

• This reply was modified 10 months, 2 weeks ago by Niko.

Hi @lookazd,

I see how convenient it would be to add attachment details on mobile mode. However, I checked it on my end and get the same expected result when uploading new media on a WordPress site. The editor in WordPress for mobile devices might have had some limitations compared to the desktop version.

If your mobile browser allows, another method will be to try switching to the desktop version of the site. This might provide a more complete set of options, similar to what you would see on a desktop computer. You can usually do this on Chrome mobile.

You can also let the developers know about this by submitting your feedback here: https://www.ads-software.com/support/forum/requests-and-feedback/

All the best!

Hi @artnovo,

If Google translation is correct you need help with your Mesmerize Theme. As your concern involves a 3rd party theme, please direct this issue on their support forum here: https://www.ads-software.com/support/theme/mesmerize/

You can also visit the Russian language community for WordPress Support here: https://ru.www.ads-software.com/support/forum/how-to-and-troubleshooting/

All the best!

Hello @ghavami,

It seems like you’ve done a thorough job investigating and trying various solutions. The cURL error 28 you’re encountering usually indicates a timeout issue, and it might not be directly related to WordPress but rather to the server environment.

Here are a few additional suggestions to troubleshoot and resolve the issues:

1. You can try increasing the cURL timeout in your WordPress site’s configuration. Edit your wp-config.php file and add or modify the following line: define('WP_HTTP_TIMEOUT', 60);
*This sets the timeout to 60 seconds. Adjust as needed.

2. Check the server logs for any relevant error messages or warnings. The Windows Event Viewer and PHP error logs can be helpful in identifying issues. Refer to your hosting provider’s support on how to view your server logs.

3. Monitor the server’s resource usage (CPU, memory) during API requests. If your server is running out of resources, it might cause timeouts.

All the best.

Hi @lofotenseaweed,

I checked both on my end using Chrome- https://share.zight.com/z8uB5ArK and on an iPhone Chrome browser: https://share.zight.com/GGud8PEr , however I do not see the difference on the fonts you mentioned.

You may need to check the cache settings on your browser for both desktop and mobile.

Best regards,
Niko

Hi @thomaslab66,

If you’re facing an issue with the embedding functionality on your WordPress site. A few things might be causing this problem:

1. Conflicts between plugins or your current theme and WordPress core might disrupt the embedding feature. Try deactivating plugins or reverting to a default theme momentarily to check if embedding starts working. If it does, then you can identify the conflicting element.

2. Do you have security plugins installed? Some security plugins or server configurations might block embedding for security reasons. Check your security plugin settings or server configurations to see if they’re causing the problem. Or temporarily pause them.

Best regards,
niko

Hi @gerdneumann,

Blocking direct access to core WordPress files like those in the wp-includes directory is generally not recommended because these files contain essential components of WordPress. However, the /wp-includes/blocks/ directory is used primarily for the block editor functionality introduced in newer WordPress versions.

If these direct accesses are causing errors, and you’re confident that legitimate traffic shouldn’t be accessing these files directly, you can consider blocking access to the /wp-includes/blocks/ directory. Here’s how you might do it using .htaccess:

<IfModule mod_rewrite.c>
RewriteEngine On
RewriteRule ^wp-includes/blocks/ - [F,L]
</IfModule>

Before making any changes, ensure you have a backup of your existing .htaccess file.

Best regards,
Niko

Hi @rafik8484,

Have you tried manually checking on line 286 of the main page for the missing alt attribute? If not, try to do the following:

1. Go to line 286 of your main page as indicated. Look for an image tag (<img>) around that area. It might look like this: <img src="your_image_url">.

2. Add the alt attribute within the tag. The alt attribute provides alternative text for screen readers and is also used by social media platforms for descriptions.

Example: <img src="your_image_url" alt="Description of the image">

Make sure this tag points to the correct image URL you want to use when sharing your website content on Facebook. After making these changes, use the Facebook Debugger to scrape your website again to update the information Facebook has about your page.

Best regards,
Niko

Hi @wkvmusica,

What plugin are you using for membership? Do you have a cache plugin installed? If so, try to clear or bypass your site cache plugin if this resolves the issue.

Best regards,
Niko

Hi @hebhansen,

Please forward your additional concern to WooCommerce forum page here: https://www.ads-software.com/support/plugin/woocommerce/

Best regards,
Niko

Hi @jmy34,

It seems your domain name you mentioned, maine-prep.org has no DNS records, and it is also showing that it is available for purchase. It may have expired without you noticing. Please contact your domain provider or registrar for this.

Best regards,
Niko

Hi @hebhansen,

The v string you are getting on your site URL is actually caused by the WooCommerce plugin. The purpose of this string is to help WooCommerce?calculate shipping?and taxes based on a user’s geographic location. The string helps make the feature compatible with WordPress caching plugins. You can check this Article on how to remove this.

Best regards,
Niko