nic12937

TV Model is a Samsung. Model code: UN32M5300.

I dont see any updates available on the manufacturers website. The browser is TizenBrowser 2.0.4.0420184

Thank you so much for taking the time to help me troubleshoot my issue. The browser is simply called “Internet” and it’s running on several Samsung TVs displaying our customer schedule and office locations. I’m not able to see a console on the TV, and I’ve looked for updates to the app, however, it states fully up to date. When we use the remote and click refresh in the app, it immediately updates. We do regularly lose power here so these TV’s are being power cycled. I am leaning toward the browser on the TV being the issue though, might try to get a mini computer w/ browsing capabilities rather than built in web browser. Maybe the browser goes into power save mode and doesnt allow your plugin to fetch. Otherwise, your plugin has been working great for years though I was hopeful the issue might be solved by reaching out. If you can think of anything else to check, let me know. Thanks again!

Here it is

https://streamable.com/h684c1

I wish I knew the exact time it stopped working, the receptionist didn’t tell me she was manually refreshing the site for awhile.

2023-10-12-10-01-48 hosted at ImgBB — ImgBB (ibb.co)

Updated PHP and we’re good now. Sorry for any misunderstanding, your app is very helpful. thank you.

Ok got it. I guess what I was clicking on would be considered top bar, not header.
Here’s a few snip its

https://ibb.co/MGfhhpP
https://ibb.co/sRhKc8H

Hmm, the header or on the button in the header that says force refresh site? I tried both, no dice. Sorry I feel like an idiot but cannot figure this out

Clicking this

https://ibb.co/WkpJDRt

I click it 3 time quickly, nothing changes.
https://ibb.co/MGG8r6g

thanks, looks good so far, no errors since commenting it out.

I wasn’t actually running an export, it appears these errors are being generated from the end users. I’m just not understanding what this error means but right after this error occurs, my server runs out of memory and the website crashes.

Here’s a LINK to the screenshot of what I’m talking about

https://ibb.co/wJnjv49

You solved it, thanks so much!