My support ticket number is 6785292
I dont understand why does it take so LONG for mailchimp to reply and act on it.
I have been your customer for more then 2 years, all you did was to push me around and finally asked me to jump ship. Well. I did. I jumped to sendinblue, MC could not even sync with my database which sendinblue did it INSTANTLY.
This reply is from your CSO :
‘Taking a look over the backend of the account, I am seeing that there is e-commerce data being updated for the store. That said, since the store’s initial sync is unable to complete, e-commerce automations like order notifications and/or abandoned carts are unable to trigger and send. That will only be available after the initial sync for the store has been completed’
IT TOOK ME CLOSE TO 3 MONTHS and its not SYNC-ED? I de-sync and sync as per instructed. BUT in the end this is what your CSO replied to me
CSO reply
‘Of course, if you’d prefer to use another plugin outside of Mailchimp for WooCommerce, that is totally to your preference. Please feel welcome to use the option you feel is best for your businesses’ needs.’
Thanks but no thanks
