nickcadsoftuk

Hello Elvira

Thanks for your response but I just can’t find how to accomplish this, are you able to provide step by step instructions please?

Best regards
Nick

Has there been any progress with this issue? We have the same problem with our site. FYI the erase data routine seems to work without issue.

Thanks in advance
Nick

Can confirm 3.2.1 corrects all issues for us with email, order number, order date and link to order (order received email) displaying correctly.

Thanks for quick fix.

All the best
Nick

Hello Mike

Will do.

Best regards
Nick

Hello All

Manually patching code seems to resolve issue for adding back email addresses and adding order number, order number link to order and date for store owner order received email but these code changes DO NOT resolve order number and date for customer order received email or for that matter note added email or order complete email.

This being the case all stores running 3.2.0 (even with current patches applied) are still in breach of UK/EU VAT regulations as no document number or date point on customer documentation.

This really needs fixing s a matter of urgency.

Thanks in advance
Nick

Hello Claudiu

Thanks for swift fix but how does a mere mortal apply this to their site? Files to download and replace?

Also does this resolve issue with link to order admin page no longer being displayed or order number being provided in both admin and customer emails?

Thanks in advance
Nick

I have exactly same issue, order number, link to order admin page and customer email address all missing from order emails and phone number below address.

[Sorry for hijacking your support case]

Thanks in advance
Nick

Hello Jeff

Many thanks, will download again now.

All the best
Nick

Managed to find article online on how to disable individual plugin (https://www.ostraining.com/blog/wordpress/disable-a-wordpress-plugin/) so site now back up and running but would like to know how to resolve issue with Heartbeat Control as plugin essential when using chat client on our website.

Best regards
Nick

Thanks for update Mike. Also had issue with incorrect values being passed to PayPal for example had order which in Woocommerce was total of ￡300 which when passed to PayPal became ￡240?

Any ideas?

Thanks in advance
Nick