nicolar

Hi Paulina

Thank you kindly for your reply. I’m not at all familiar with Jetpack – it was installed by a previous designer who designed my client’s product pages and I re-designed the rest of the site. I see that Jetpack is used for site analytics (Stats) and “Jetpack Blocks” (Writing) but I cannot see any other features enabled.

I set up the caching plugin WP Rocket and also Imagify to optimise all images on the site. The site is loading quickly however a number of product images do not appear on desktop now until the page is refreshed and I wonder if using two caching plugins (Jetpack and WP Rocket) is causing issues? I ensured that “Enable Site Accelerator” was disabled in Jetpack before I installed WP Rocket.

Any advice you have on this issue would be very much appreciated.

Also you mentioned that “the 65 KB size of the CDN cache is relatively small and typically wouldn’t impact a well-configured WordPress site negatively.” so that sounds good, thank you!

@sterndata Thank you. I have reposted my question there.

Thank you @wfmargaret this worked!

Thank you @macmanx I will do this.
Do you have any other thoughts/suggestions s as to how I can access the WordPress dashboard?

Thanks @macmanx Yes I did make the site url and home url correct as per your instructions but it threw the home url out (weird descending menu display on the home page) so I had to change it back.

How do I increase the the disk usage for?public_html/ ?

?@macmanx?also, I just checked the disk usage and public_html/ looks like it’s at maximum capacity (1,627.53 MB). Would this have any bearing on the issue?

Hi James?@macmanx and thank you. I have now done this. I get to the login screen, enter my credentials, hit login and it still takes me to the 404 page??

Thanks so much James @macmanx for your reply. We have Wordfence installed. I am the admin contact for both WordPress and Wordfence but I never receive these emails regarding additional verification.

Hi James?@macmanx

I am now able to get to a stable login page but keep receiving the following error message.

VERIFICATION REQUIRED: Additional verification is required for login. If there is a valid account for the provided login credentials, please check the email address associated with it for a verification link to continue logging in.

Hi James @macmanx

Thank you so much for your quick reply and these instructions. I really appreciate it.

I’m not familiar at all with the cPanel phpMyAdmin or File Manager. I have full back ups of both the live and staging site. I will follow these steps and hope I don’t do anything wrong in the proces

Hi @wfmargaret

Thank you very much for your reply and instructions. Do I need to disable the?firewall optimization?temporarily on both the staging and production sites prior to migration?

Many thanks ??

Hi @wfmargaret

Thank you so much! Enabling?Learning Mode?in the firewall on the production site worked! I can now edit the pages I was having issues with! I really appreciate your help.

Cheers, Nicky

Hi @wfmargaret

Thank you for your quick reply and recommendation. I had already set Wordfence firewall to Learning Mode on the staging site I’m working on (the following advice is on the Wordfence Firewall page):

“WP STAGING – Wordfence firewall deactivated
We`ve disabled the WordFence Web Application Firewall on this site by renaming the WordFence file user.ini to make sure this staging site will work perfectly fine.?
When you push this site to live, your WordFence firewall settings on the live site will not be affected by this step.”

Should I also be setting Wordfence firewall to Learning Mode on the production live site?

… also I don’t have access to cPanel, is there any other way for me to access the deleted pages database tables and files? I could ask my client to do in CPanel?

Hi @fayyazfayzi

Thank you for the link. The issue is when I’m logged in to the production site there isn’t an option to delete the staging site. Under Staging it says “if you transfer this staging site to the production site…” and “if you want to clone this site click on …” There isn’t “your staging site” and there is no database or directory listed or any “Actions” button.