NigeWick

Thanks Ethan, Much appreciated.

Jess,
The problem resolved itself so I believe there must have been a problem with the actual system somewhere.

Steve,
Tried everything with no luck. That said, it looks like some sort of fault with the system as I just got another reminder to update and it worked perfectly.

Steve,
Thanks for the super swift reply but I can’t get any of that to work. I normally use Chrome and when I use the e-mailed link the reset page is just blank apart from a grey broken page emblem at the top left of the page. With Safari the page is completely blank.