nightck

Hi Nithin

Thanks for the prompt reply. Apparently the issue was on the server side. My colleague was able to find the bug as after migrating to a new domain/server, somehow the database was missing.

Since the bug was caused by a missing database after migration, we are performing a full revert with a working backup right now.

Once again! Thank you for your help.

Best wishes,
Calvin

Hi Nithin

Yes, the website was migrated not long ago. I can’t recall of any changes was done that would affected the database but mostly likely something happened here.

I have like 17 active forms but 7 out of 17 was like that empty forms, when opened which gave me empty forms.

I had updated the plugin to the latest version but doesn’t seem to fix the problem.

Another method I had try was using FileZilla to upload old backup of the Forminator data/folder into the live server, but nothing changes or solve the problem.

^^ above image is activated troubleshooting mode with only Forminator plugin and the rest of the plugin was disabled.

with the theme of twenty twenty-one, the form is still empty.

Thanks for your patience and I appreciate your kind response,
Calvin

Hi Kris

Sorry for the late reply,

In the ‘EDIT MODE’, all the fields that I created for the form have all went missing as well as the title asking me to enter a valid name.

I also export the bug form, just to test out if can spot any error from the export.
https://drive.google.com/file/d/11aUhycVDdXJHHiFEvSE4jiHaMKqPdWnK/view?usp=share_link

Thank you for getting back to me, hope to hear from you soon.

Best Wishes,
Calvin