Support
Forum Replies Created
-
Hi,
i can confirm this behaviour. Can you elaborate a bit more why this is a bug/problem from your perspective?
Regards
- This reply was modified 2 weeks, 3 days ago by Support.
Forum: Plugins
In reply to: [Beautiful Cookie Consent Banner] Banner 2Hi,
closing this, due to inactivity. If this is still an issue, please reach out again.
Regards
Forum: Plugins
In reply to: [Beautiful Cookie Consent Banner] Script on thank you pageHi, just a qucik update. Still on this feature for this.
Hi,
Yes, this is possible with the premium add-on. It works like this: cookies and even external scripts can be blocked. Please see here for more info: https://beautiful-cookie-banner.com/documentation/cookie-consent-premium-add-on-documentation/auto-block-scripts-and-cookies-configure-blocking-rules/
But please be aware, that it won’t delete any existing cookies of the user. It just blocks the setting of cookies/ loading of 3rd party scripts.
Forum: Plugins
In reply to: [Beautiful Cookie Consent Banner] Where are the cookies stored?Hi, this can be done with the premium addon.
Please see here the two storage methods:
Forum: Plugins
In reply to: [Beautiful Cookie Consent Banner] General plugin problemHi, please reach out on the info@….com mail. Then we can send you the license key.
Forum: Plugins
In reply to: [Beautiful Cookie Consent Banner] Banner 2Hi,
do you have disable some WP rest routes? Because this banner uses WP REST API for configuration.
And can you share some screenshots of the JS Browser console when pressing the button?
And what versions do you use: WP, Main plugin and addon.
Regards
Forum: Plugins
In reply to: [Beautiful Cookie Consent Banner] Script on thank you pageHi,
please send it to the info@ e-mail you find here: https://beautiful-cookie-banner.com/contact-form/
And please send me two versions:
- after JS rendering
- before JS rendering
The details are described at the bottom of the link I shared with you: https://beautiful-cookie-banner.com/contact-form/#htmlcodeb
Forum: Plugins
In reply to: [Easy restaurant menu manager] Set pdf upload to “noindexThanks a lot for the review. ??
Forum: Plugins
In reply to: [Easy restaurant menu manager] Set pdf upload to “noindexAnd please consider giving us a 5 star review, if you are satisfied with our service. ??
https://www.ads-software.com/support/plugin/easy-pdf-restaurant-menu-upload/reviews/#new-post
Forum: Plugins
In reply to: [Easy restaurant menu manager] Set pdf upload to “noindexHi @cope916 , with version 1.9.0 the noindex is implemented. Happy to hear your feedback.
Regards
Forum: Plugins
In reply to: [Beautiful Cookie Consent Banner] Script on thank you pageHi,
thanks a lot for the Feedback. In general for Banner 1 you have a block list where you can add pages you want to exclude. You find them under Cookie Banner Settings > Compliance & Baviour > Block List (scoll down)
But if you use the script blocking feature or the google consent mode feature you want in general parts of the Banner code executed at those pages, because otherwise you would get into trouble with legal or your tracking won’t work correctly on those pages.
And the code you shared is about this logic, so it needs to be there. So I would really like to get to the bottom of this.
Can you maybe sent me an copy of the full html code of the page? So I get a better Idea whats going on.
Regards
Forum: Plugins
In reply to: [Beautiful Cookie Consent Banner] General plugin problemHi, closing this topic for now. Still happy to hear your feedback, if my last post offered an explanantion.
Forum: Plugins
In reply to: [Beautiful Cookie Consent Banner] General plugin problemHi,
do you know from which version you have updated?
If it was a very old version, there might still have been the rest of an exploit a couple of years ago.
https://beautiful-cookie-banner.com/how-to-fix-vulnerability-exploit-from-versions/
Forum: Plugins
In reply to: [Beautiful Cookie Consent Banner] Script on thank you pageHi,
thanks a lot for the hint and your patience. And it might be that the blocking feature of this plugin sometimes interferes with other plugins or scripts. Let us figure this out and fix it. Unfortunately I do not fully understand your request.
I have the following questions:
- What do you mean by “script from funnelkit”.
- What is the exact problem? The script is not loaded anymore? Only on thank you page or everywhere? If only on thank you: how can I test and reproduce this issue?
- Can you please send me the URL of this script? Or are there multiple scripts?
- What does the “funnel kit script” do exactly? It injects a google script?
- Can you please send me your config as described here: https://beautiful-cookie-banner.com/contact-form/
Regarding:
When a user denies permission, this plugin renders some custom HTML, as seen here: https://imgur.com/Bn6CcFz.
This is the small “manage cookie settings” icon you have. For me it is hard to imagine that his will break any script. The cause must be somewhere else. More like here:
It seems that the plugin attempts to block the Google script after permission is denied, but it doesn’t fully remove the script ( here is the full script: https://imgur.com/41pcWvK and after denied, it’s shown like this in the footer: https://imgur.com/Foyigbw)
But to reproduce and fix this I need the additional Infos. Feel free to sent it to me to the support mail.
Thanks a lot.