NikHiL Gadhiya

Hello,
Please add the following Javascript on your site.

window.addEventListener('scroll', function() {
    const leftColumn = document.querySelector('.nickx_product_images_with_video');
    const rightColumn = document.querySelector('.entry-summary');
    const newSection = document.querySelector('.container-class');
    const clientHeight = document.querySelector('.slider.nickx-slider-for .nslick-slide.nslick-current.nslick-active').clientHeight;
    leftColumn.style.maxHeight = clientHeight+'px';
    let rightBottom = rightColumn.getBoundingClientRect().bottom;
    let newSectionTop = newSection.getBoundingClientRect().top;
    
    if (rightBottom > 0 && newSectionTop > window.innerHeight) {
        leftColumn.style.position = 'sticky';
        leftColumn.style.top = '10px'; // Adjust as needed
    } else {
        leftColumn.style.position = 'static';
    }
});

Hello,

Could you please share the product URL? I’ll check it out for you.

Thank you!

Hi there,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Hi there,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Hello,
Please enable the “Display images in Next-Gen format on the site” option from the Imagify settings page and select the “Use rewrite rules” option. Check if this resolves the issue.
If it doesn’t work, kindly open a support ticket on our website, and we’ll assist you further.

Thank You.

Hello @erbacealab,
Please add the following CSS to hide slider arrows in mobile.

@media (max-width:500px){
    .nickx-slider-for .btn-prev, .nickx-slider-for .btn-next {
        display: none !important;
    }
}

Hello @erbacealab ,
Sorry for the delay; I’m on vacation.
I’ve checked the issue and found that you’re using a different font family, which is why the arrow isn’t showing. Please add the following CSS to your site, and after adding the CSS, make sure to clear your site and browser cache.

.nickx-slider-for .btn-prev:before, .nickx-slider-for .btn-next:before {
    font-family: 'FontAwesome';
    font-style: normal;
    font-weight: bold;
}
.nickx-slider-for .btn-prev:before {
    content: "\f104";
}
.nickx-slider-for .btn-next:before {
    content: "\f105";
}

Thank You.

Hello,
Our plugin already loads images using lazy loading. You need to exclude the gallery from the Imagify plugin by adding .zoom img selectors.

Thank you.

Hello,
Our plugin only affects the product single page gallery. If you’re encountering this issue, please try enabling a WordPress core theme or the Storefront theme and check again. If the issue is resolved, kindly contact your active theme’s author. It’s possible that your theme is using the single product gallery hook on the product listing page, which might be causing the duplicate images.
Additionally, if you’re using a cache plugin, please clear both your site and browser cache after activating or deactivating the plugin. Currently, many people are using our plugin without facing this kind of issue.

Thank You.

Hello,
We only provide support for the free version here. Please open a support ticket on our website.

Thank You.

Hello,
Could you please share the product link? I’d like to check it out.

Thank You.

Hello,
Out plugin is 100% compatible with Astra theme.
You need to proper configure the plugin. If you facing any issue then please open a support ticket https://www.ads-software.com/support/plugin/product-video-gallery-slider-for-woocommerce/ here.

Can you please set this option on your site.
This option is in Appearance > Customize > WooCommerce > Single Product > Single Product Gallery
https://prnt.sc/d4ZanEFOfrHz

Thank You.

Hello @tranngocbichhangstory ,
I’ve checked on an iPhone 15 Pro, and it’s working fine. Here is the screen recording for your reference.
https://jmp.sh/s/lZGD1uvgY1a8XMnZ8HAV

Hello,
I’ve checked, and it’s working on my Android and iPhone devices. Can you please try clearing your site and browser cache?

Thank You.

Hello,
Can you please try adding the mute=1 parameter to your video URL?

Thank You.