Niklas H?gefjord

Hi,
Klarna Checkout partially replaces the WooCommerce standard checkout page, that is why it has its own template. If you want Klarnas payment methods to be displayed in the standard Woo checkout I recommend you to have a closer look at the Klarna Payments for WooCommerce plugin instead.

Hi,
Yes, this problem is related to rounding issues. In some rare cases the rounding can be a little bit different between different PHP versions.

Do you get this all the time or does it only happen on specific prices? Also have you set prices in WooCommerce settings to display and use 2 decimals?

Hi,

If you mean to att another user to your Klarna merchant account then yes, that should be possible. If you have any issues with this please contact Klarna merchant support since this is not part of the plugin logic.

Hi,

Yes, this is possible. As of version 3.5.0 of Klarna Payments for WooCommerce On-site Messaging is now a part of the Klarna Payments plugin. You can read more about this in the docs here: https://docs.krokedil.com/klarna-payments-for-woocommerce/get-started/klarna-on-site-messaging/.

• This reply was modified 3 months ago by Niklas H?gefjord.

Hi @marreone,

In version 2.12.6 the plugin introduced a discrepancy check that searches for order item differences (to avoid fraudulent purchases). Since shipping methods do not have a specific SKU in Woo, the reference sent to Klarna for the shipping line can in some situations (together with some plugins) differ slightly between cart and order.

We are working on a fix for this that should solve the problem. We should have a new version ready on Monday (July 22), until then perhaps you can stay on version 2.12.5?

Version 2.12.8 includes more detailed logging to log where in the order the mismatch occur. Perhaps you can update to version 2.12.8 on a test environment and see what the log says?

Hi,

What do you mean with “when not using iframe mode”?

If you are able to reproduce the issue, are you also able to get Klarna to show again? What is the url to the site? If you don’t want to print that out in this thread you can also email that information directly to [email protected] and we can have a look.

Hi,
Make sure that the store currency and customer country has the correct combination for Klarna Payments to be visible. For example, if having an agreement to sell to Norway, Klarna will only be visible in the checkout if the selected currency is NOK and the customer billing country is Norway.

Great to hear Robert! ??

Hi @aaires,
Where you able to solve the issue?

Hi Ana,
What is the “Number of decimals” settings field in WooCommerce General settings set to?

Hi,

Https is required to be able to use the Nets Easy plugin. I think this is where this issue comes from.

Do you have https on your site?

Marking this topic as resolved since we haven’t heard anymore. Please get back to us if you still are experiencing issues.

Hi,

We will get look into this and release a new version as soon as possible to fix this. Until then, please configure the plugin in the settings page and save the settings. That will most likely fix the issue.