nilbhanse

Hello,

I did as you mentioned, search the user’s email id in the order list, but did not found any order.

https://ibb.co/BNzg73D

Thanks

• This reply was modified 3 years ago by nilbhanse.

Hi Igor

You can check logs
2022-01-09T12:04:59+00:00 INFO Mail sent to [email protected] for successful subscription – 25032
2022-01-09T12:04:59+00:00 INFO Subscriber [email protected] successfully subscribed – 25032

& System status

### WordPress Environment ###

WordPress address (URL): https://silvergoldpmx.ca
Site address (URL): https://silvergoldpmx.ca
WC Version: 6.1.1
REST API Version: ? 6.1.1
WC Blocks Version: ? 6.5.2
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.0.3
Log Directory Writable: ?
WP Version: 5.9
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ?
Language: en_CA
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.25
PHP Post Max Size: 1 GB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.5.12-MariaDB-cll-lve
Max Upload Size: 1 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.1.1
WC Database Prefix: wp_
Total Database Size: 209.80MB
Database Data Size: 127.18MB
Database Index Size: 82.62MB
wp_woocommerce_sessions: Data: 1.52MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.08MB + Index: 0.13MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.14MB + Index: 0.14MB + Engine InnoDB
wp_aioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_aioseo_posts: Data: 1.52MB + Index: 0.08MB + Engine InnoDB
wp_aws_cache: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_aws_index: Data: 21.58MB + Index: 18.06MB + Engine InnoDB
wp_bv_fw_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bv_ip_store: Data: 1.52MB + Index: 1.52MB + Engine InnoDB
wp_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cartflows_ca_cart_abandonment: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ce4wp_abandoned_checkout: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_ce4wp_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_duplicator_pro_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_duplicator_pro_packages: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_itsec_bans: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_itsec_dashboard_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_itsec_distributed_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_itsec_fingerprints: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_itsec_geolocation_cache: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_itsec_lockouts: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_itsec_logs: Data: 13.52MB + Index: 1.56MB + Engine InnoDB
wp_itsec_mutexes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_itsec_opaque_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_itsec_temp: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_itsec_user_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_iwd_orders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_iwd_subscription: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mclean_refs: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_mclean_scan: Data: 1.52MB + Index: 0.09MB + Engine InnoDB
wp_options: Data: 7.41MB + Index: 0.22MB + Engine InnoDB
wp_postmeta: Data: 59.59MB + Index: 50.17MB + Engine InnoDB
wp_posts: Data: 9.52MB + Index: 2.41MB + Engine InnoDB
wp_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
wp_revslider_css_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_slides: Data: 0.19MB + Index: 0.02MB + Engine InnoDB
wp_revslider_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sbi_instagram_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.22MB + Index: 0.36MB + Engine InnoDB
wp_terms: Data: 0.14MB + Index: 0.17MB + Engine InnoDB
wp_term_relationships: Data: 1.52MB + Index: 1.52MB + Engine InnoDB
wp_term_taxonomy: Data: 0.14MB + Index: 0.16MB + Engine InnoDB
wp_tinvwl_analytics: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_tinvwl_items: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_tinvwl_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_trackship_shipment: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_trackship_shipping_provider: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_usermeta: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.47MB + Index: 0.81MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wonderplugin_popup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woo_shippment_provider: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpf_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpf_meta_data: Data: 1.52MB + Index: 3.03MB + Engine InnoDB
wp_wpf_meta_keys: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpf_meta_values: Data: 0.06MB + Index: 0.19MB + Engine InnoDB
wp_wpf_meta_values_bk: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpf_modules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpf_modules_type: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpf_usage_stat: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 6488
bnfw_notification: 1
cookielawinfo: 6
cwginstocknotifier: 8
elementor_library: 29
elementor-dici-hf: 2
elementor-sections: 3
itsec-dash-card: 6
itsec-dashboard: 1
mc4wp-form: 1
nav_menu_item: 109
page: 72
post: 6
product: 2133
revision: 27
seedprod: 2
shop_order: 5
tablepress_table: 1
ufaq: 4
viwec_template: 14
wpcf7_contact_form: 5
wpforms: 1
yay-currency-manage: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (71) ###

Advanced iFrame: by Michael Dempfle – 2021.9
CAPTCHA 4WP: by WP White Security – 7.0.3
Advanced Woo Search: by ILLID – 2.46
AJAX Login and Registration modal popup DEV + inline form: by Maxim K – 2.19
Akismet Anti-Spam: by Automattic – 4.2.2
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 2.6.1
Better Search Replace: by Delicious Brains – 1.3.4
iThemes Security: by iThemes – 8.0.2
Better Notifications for WP: by Made with Fuel – 1.8.7
Checkout Address AutoFill For WooCommerce: by zetamatic – 1.1.8
Payment Gateway Based Fees and Discounts for WooCommerce: by Tyche Softwares – 2.6.4
Classic Editor: by WordPress Contributors – 1.6.2
Coming Soon Page, Maintenance Mode & Landing Pages by SeedProd: by SeedProd – 6.9.0.8
Comments Widget Plus: by Idenovasi – 1.2.0
Contact Form 7 Extension For Mailchimp: by Renzo Johnson – 0.5.55
Contact Form 7: by Takayuki Miyoshi – 5.5.4
GDPR Cookie Consent: by WebToffee – 2.0.9
Creative Mail by Constant Contact: by Constant Contact – 1.4.9
One page checkout and layouts for Woocommerce: by BluePlugins – 2.12
Custom Order Numbers for WooCommerce: by Tyche Softwares – 1.3.4
DiCi Theme Feature Pack: by Themes Zone – 1.0.11
Duplicator Pro: by Snap Creek – 4.0.3.2
WooCommerce Table Rate Shipping: by wpWax – 1.2.1
Elementor: by Elementor.com – 3.5.4
Force Regenerate Thumbnails: by Pedro Elsner – 2.0.6
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.3.2
GTranslate: by Translate AI Multilingual Solutions – 2.9.8
Hello Dolly: by Matt Mullenweg – 1.7.2
Smash Balloon Instagram Feed: by Smash Balloon – 2.9.10
Dominate Checkout Suite Saas: by Dominate – 1.0.5
Kirki Customizer Framework: by David Vongries – 4.0.3
Mailchimp for WooCommerce: by Mailchimp – 2.5.4
MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
MalCare Security - Free Malware Scanner, Protection & Security for WordPress: by MalCare Security – 4.72
Max Mega Menu: by megamenu.com – 2.9.5
One Click Demo Import: by OCDI – 3.0.2
Product Catalog Plugin for WooCommerce: by  – 2.9.10
Product CSV Import Export (BASIC): by WebToffee – 2.1.5
Product Sales Report for WooCommerce: by Aspen Grove Studios – 1.5.1
Recent Posts Widget With Thumbnails: by Kybernetik Services – 7.1.1
Related Posts By Taxonomy: by keesiemijer – 2.7.4
Slider Revolution: by ThemePunch – 6.5.5
Show Current Template: by JOTAKI Taisuke – 0.4.6
Tawk.to Live Chat: by Tawkto – 0.7.1
TI WooCommerce Wishlist: by TemplateInvaders – 1.40.1
Trustpilot-reviews: by Trustpilot – 2.5.888
Ultimate FAQ - WordPress FAQ and Accordion Plugin: by  – 2.1.8
User Role Editor: by Vladimir Garagulya – 4.61.1
Wonder Popup Trial: by Magic Hills Pty Ltd – 6.9
WPC Added To Cart Notification for WooCommerce: by WPClever – 2.0.3
Advanced Shipment Tracking for WooCommerce: by zorem – 3.3.1
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.13
Force Authentification Before Checkout for WooCommerce: by Luiz Bills – 1.4.1
Prevent Customers To Cancel WooCommerce Orders: by Tyche Softwares – 1.2
Product Filter by WooBeWoo: by WooBeWoo – 2.0.6
Product Table for WooCommerce - (wooproducttable): by CodeAstrology – 3.0.8
Variation Swatches for WooCommerce: by Emran Ahmed – 1.1.19
WOOCS - WooCommerce Currency Switcher: by realmag777 – 2.3.6.2
WooCommerce 'Email Money Transfer' Gateway: by Massoud Shakeri
BlazingSpider – 2.3.3

WooCommerce Extra Product Sorting Options: by SkyVerge – 2.9.0
WooCommerce Stripe Gateway: by WooCommerce – 6.1.0
WooCommerce PayPal Payments: by WooCommerce – 1.6.4
WooCommerce - ShipStation Integration: by WooCommerce – 4.1.48
WooCommerce: by Automattic – 6.1.1
WordPress Importer: by wordpressdotorg – 0.7
WP File Manager: by mndpsingh287 – 7.1.3
WP Mail SMTP: by WPForms – 3.2.1
WPForms Lite: by WPForms – 1.7.2
YITH WooCommerce Bulk Product Editing Premium: by YITH – 1.2.33
YITH WooCommerce Cart Messages: by YITH – 1.8.0
YITH WooCommerce PDF Invoice and Shipping List Premium: by YITH – 2.0.27

### Inactive Plugins (7) ###

Breeze: by Cloudways – 2.0.1
Jetpack: by Automattic – 10.5.1
Order / Coupon / Subscription Export Import Plugin for WooCommerce (BASIC): by WebToffee – 2.1.7
WooCommerce API Product Sync with Multiple Stores: by Obtain Infotech – 2.2.0
WooCommerce Google Analytics Integration: by WooCommerce – 1.5.7
WP Super Cache: by Automattic – 1.7.4
YITH WooCommerce Badge Management: by YITH – 2.1.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: CAD ($)
Currency Position: right
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #1725 - /shop-2/
Cart: #1726 - /cart/
Checkout: #1727 - /checkout/
My account: #1728 - /my-account/
Terms and conditions: #146 - /lorem-ipsum/

### Theme ###

Name: DiCi Some other Child
Version: 1.0.0
Author URL: https://example.com
Child Theme: ?
Parent Theme Name: DiCi
Parent Theme Version: 1.2
Parent Theme Author URL: https://themes.zone
WooCommerce Support: ?

### Templates ###

Overrides: –

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: CA
WooCommerce currency supported: ?
PayPal card processing available in country: ?
Pay Later messaging available in country: –
Webhook status: –
Vault enabled: ?
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: –

### TI WooCommerce Wishlist Templates ###

Overrides: –

### Action Scheduler ###

Complete: 110
Oldest: 2021-12-31 12:30:29 -0500
Newest: 2022-01-31 02:00:08 -0500

Pending: 9
Oldest: 2022-01-31 22:55:39 -0500
Newest: 2022-02-02 21:34:00 -0500

### Status report information ###

Generated at: 2022-01-31 02:02:26 -05:00

• This reply was modified 3 years, 1 month ago by nilbhanse.

When we logged in its work perfectly but without login it’s not working.