niroshw31

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  • Hi info emailed to support[at]richplugins.com. Thanks

    Hi,
    We use this plugin on our website, but the latest reviews are not being displayed. Our last review is from 2 weeks ago but the last one displayed by the plugin is from 1 year ago.

    I tried following as per above messages, but DID NOT work for me:

    To speed up the process for you, I’m forwarding the steps that the Support team sent me to solve the issue, it worked like a charm for us:

    1. Go to the page: Google Reviews / Settings / Advance
      2.Scroll down the page to the end
    2. Find the last section: Execute db update manually
    3. Type 1.8.6 in the version field and click Submit
    4. After page refreshed, type 2.0.1 in the same version field and click Submit again

    After that, the reviews will be updated in 24 hours

    please assist. Thanks

Viewing 2 replies - 1 through 2 (of 2 total)