Farzana akter nitu

Hello @stkersln ,

It is unfortunate that you had to face such issue and we apologize for the inconvenience caused because of this. When this feature was requested we took note and released the following features: Dynamic Sound Notification, Repeating sound notification, Sound notification closing after pop-up closes. We delivered these within a short time which may have caused some issues that you mentioned.

Moreover, we focused on our flagship features which is why we missed these issues. Our team has been working under pressure and it may have caused some delays in responding which we apologize for.

Currently, we have already started looking into this with high priority and by next week you can expect all of these to be resolved.

However, since you had to go through unfortunate events, we are willing to look into your refund request if that is what you want. We are already processing your ticket and you will receive an update there.

Best Regards.

Hello @agustinfigari ,

I will investigate the issues. I will try to regenerate and solve it and of course I will assist you to solve the problem. Stay with us and help us to provide more better service.

Best regards.

Hello @agustinfigari ,

Thank you for reaching us. I have checked in your site.

Reservation schedule is showing right schedule for Saturday ( https://prnt.sc/26woqle ).

Translation For “From” and “To” is also working. (https://prnt.sc/26woeez). We have translate using LOCO translator addons.

Can you please clear cache of your browser,check again. Also check that you are using update version of WPCafe v1.6.0. It should work. If you still face any issues. We will check and solve the problem ASAP.

Best Regards.

Hi @edinbrankovic

Thanks for your great review. We’re are happy to know that you are satisfied with our plugin. Thank you for analysing our plugin. Your satisfaction is our achievement. Your rating inspire us to work more. Please stay with us to get more and more exciting new features.

Regards

• This reply was modified 3 years, 2 months ago by Farzana akter nitu.

Hello @itskaehler ,

Thank you for your response. We have noted it. Our QA team is checking the point that you have noted. Hope all will be fix and i will inform you. We are glad to have you. Please help us to improve more and give the better service.

Thank you again.

Regards.

Hello @dunksterp ,

Thank you for your query and clear explanation. We are following Roadmap to develop features in our plugin based on user demand. We have noted your feature request. Our R&D team will discuss and take further steps to add the feature in our plugin. You can also add your ideas in WPCafe ideas.

Stay with us to get more exciting features.

Best regards and thank you.

Hello @itskaehler ,

We have released WPCafe v1.5.4. In this release we have fixed special character issues and translation issue. Our QA team is continuously checking and fixing issues whenever they find any. Feel free to test the latest version of WPCafe at your convenience. Let us know if you have any other issue. We’ll be waiting for your response.

Thank you for your co operations and valuable time.

Regards

Hello @itskaehler

Our team has almost finished resolving all of these issues you have mentioned. We are currently doing the final QA and will release a new update very soon. Thank you once again for drawing our attention to these issues and for being patient.

Best regards.

Hi @thruppennybit,

Reservation limit and maintain seat capacity is pro feature.

Best regards.

Hello @itskaehler ,

Thank your so much for your reply. Our QA team is testing the issues which you have provided. We will solve all the issues and inform you ASAP.

Thank you again for your valuable time.

Best regards.

Hello @thruppennybit ,

Thank you for your query. Yes. We have options to close reservation based on seat capacity where admin can choose booking status (Pending/Confirm) in which state reservation will be close and seat capacity. Seat capacity will be difference for
single / multiple slot reservation.

Best regards.

Hello @itskaehler,

We have released WPCafe 1.5.2. In this release we have fix email subject issue and update text label. Can you please describe where you have faced problem to translate and any other issues. We will solve your problem ASAP. Our team is continuously working hard to improve our plugin. Hope you will change your decision and up your rating for our plugin. Please contact with us for any problem of our plugin in our support center, we will carefully solve it. Hope you will understand.

Thank you for your valuable time.

Best regards.

Hello @stkersln,
Thanks for your great review. We’re are happy to know that you are satisfied with our plugin. Your rating inspire us to work more. Please stay with us to get more and more exciting new features.

Regards

Hello @itskaehler ,

According to your review we have updated email encoding issue and update text label of our plugin. Our development team is working in your issues which you have provided. We will update our plugin very soon and inform you. Can you please co-operate with us that where have you been faced problem to translate text and text label. It will help us to satisfy our clients. As we are working continuously to give better service to our clients. Hope you will understand.

Thank you for being with us.

Best regards.

Hello @itskaehler ,

We are sorry for your inconvenience. Normally we don’t facing the issues which you have found. We see that you have opened support ticket and working on it. We are concern about our clients problem and solve it as soon as possible.

Best regards.