njoyartuk

Further to that… they were not able to replicate the problem when they tried numerous tests on their own WP sites…

My thoughts were the same…. which is why I spent some time going through it with their 2nd line support on a zoom call… I could send many exchanges but this is the upshot of it…

From Sendible:
As discussed on the call the message of “Object reference not set to an instance of an object” that can be seen within the Undelivered section of your Sendible account is a message being returned directly from your WordPress site.

After some investigation it does look like the posts are going through to your account as intended, however, the error message is being returned as the generation of thumbnails on your posts do not seem to generate as intended.

As suggested on the call, it would be worth contacting your Theme provider to see if any settings you are missing could auto-generate a thumbnail preview for you. However, they may also suggest there would be a different plugin for you to use.

As mentioned, however, the role of Sendible is functioning as intended with the posts arriving on your WordPress site.

From the theme provider:
This is not a theme issue. Try installing a plugin like this: https://www.ads-software.com/plugins/wordpress-seo/

From Sendible:

Thanks for the update and sorry to hear that the theme makers were not much assistance. 

As mentioned previously the role Sendible plays in this is functioning as intended. Our contribution to this workflow is to publish content from Sendible to your WordPress which is functioning as intended. 

However, sadly something seems to be amiss on your site that is then causing the post to not display as you would like (in regards to thumbnails for the post). 

I truly wish I could assist further on this, however, as I said on the call I'm a Sendible expert and sadly not a WordPress expert.

——
So I don’t really know where to do now?

In Sendible

I do apologise, this has obviously annoyed you.
The plugin gave me an error and did not post to GMB due to the location not being set.
I am sorry for troubling you. I will seek an alternative solution
Thank you for your time.

Thank you your reply. My Google business is already set as a service area with no public business address, but I wasn’t offered that in the plugin. It only gave me my correspondence address which is, by Google’s assurance private. Do Google influence the data the plugin uses?

Yes! Works great thank you!
Much appreciated
Jan
x

Oliver
That worked wonderfully, thank you for your time and patience ??
Jan

I’ve got it set up in the right domain now too
https://myinnerartist.info

Thank you Oliver, thank you for the quick response… impressive!

I will let you know if it works once I have worked out where I put that! ??

I am having a similar problem with padding around the headers on this page

https://www.njoyart.co.uk/awakenyourinnerartist/
and
https://www.njoyart.co.uk/awakenyourinnerartist/myinnersrtist-signup-form/

I have removed the headers using your options, fabulous, thank you but it has left a large gap on the top of both these pages. Can we do something about that, please?

Thank you for your time
Jan