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  • Thread Starter noclip27

    (@noclip27)

    Please understand that I am not indicating that this plugin has a security issue, I am stating that the small indicator at the top (which says how many chat agents are online) said 2 instead of 1 (and no one else has admin privileges to the site) , which lead me to believe that I got hacked.

    Let me rephrase the question: is there any way there can be 2 chat agents online when I am the only admin to the website?

    Thread Starter noclip27

    (@noclip27)

    I guess my main concern here is that AutoOptimize plugin was working well and did this optimization BEFORE I installed the criticalcss API key. It’s almost like it made no difference and I’m wondering if I should stop using it, or if I need to do additional configuration to get it working (maybe since I have a video, it analyzes this differently – but one of my competitors (medterracbd.com) has a video and a decent FCP score)

    In the meantime, I will try the latter to see if that has an effect.

    Thread Starter noclip27

    (@noclip27)

    “This is not something that WooCommerce can modify. Gmail has it’s own special magic black box to determine (on a per-account basis) where emails are sent and put.”

    WooCommerce cannot modify Google’s algorithms, sure — but they could analyze the algorithms and try and understand HOW to avoid the promotions tab. Other companies’ order statuses go straight to my primary tab, and they are very content-rich HTML emails – so it IS possible,

    I wish someone would explore this at a deep level and try and figure it out. I’ve already isolated it down to the TABLES that WooCommerce structures when making the email –> (do_action( ‘woocommerce_email_order_details’, $order, $sent_to_admin, $plain_text, $email );))

    I actually left this project on the side and will be returning to it shortly, I’ll spare a few hours and see if creating a receipt in a NON-TABLE format does anything…

    Thread Starter noclip27

    (@noclip27)

    No… I will update this as soon as I find a solution. I would appreciate it if you could do the same!

    Thread Starter noclip27

    (@noclip27)

    I’m very confused that there are not countless forum posts with this same issue – I checked with some orders I made with other companies in the past: amazon, some hotel reservations, etc – and all of the ‘order’ emails emitting from these entities all end up in my primary tab. Their emails are HTML with images, links, etc – not just plain text emails.

    Am I the only one with this issue? I already spoke to my host about the IP being blacklisted, etc. I went as far as getting a SendGrid account, and those emails still ended up in the ‘promotions’ tab – so I concluded that this issue is with WooCommerce email template themselves (specifically woocommerce_email_order_details)

    Are you guys O.K with having order emails going to ‘promotions’, or is this behavior only on my end?

    Thread Starter noclip27

    (@noclip27)

    I was thinking something more along the lines of something like:

    (TRACK MY PACKAGE: [‘Enter tracking ID here to track your package’] )

    As opposed to entering the order number or email. Just another layer of convenience for the users to access this information.

    Thanks, I appreciate your swift support.

Viewing 6 replies - 1 through 6 (of 6 total)