noctividus

We’ve gone downhill and are currently falling off a cliff with recent releases.

If you saw the pro support forum, you’d never purchase this product. It’s so full of bugs right now. We had auto updates enabled, just for stable releases, but for these guys, a stable release might as well be beta. They want access to your site to poke around. Don’t seem to understand the concept of a “production” site.

The problem running this plugin for a business is that if they push a buggy update, all the sudden you’re going to get a ton of calls about people being unable to purchase tickets. We run weekly events, so that really creates a business emergency for us.

Basically, the pro users have all downgraded to previous version that is known to work while they wait weeks or months for developers to figure out fixes. Meanwhile, the support bot “Angelo” keeps responding, “our developers are working on a solution.”

This is probably all best discussed in the support forum, and I can report back when the issue is solved. There are two tickets about reporting not working correctly. Presumably because of database restructuring. There’s a dashboard that shows sales, and you can compare via last year. The last year data isn’t coming in.

Anyway, there’s two support tickets that have just been getting apologies for a few months. I hope we can make some progress.

Tickets are “Dashboard Broken” and “Statistics no longer show historical data” in the pro support.

• This reply was modified 5 months, 3 weeks ago by noctividus.

The other solution I’ve been exploring is passing a query string to a page via URL. At the end of the day, I want a “Single Event” page that is formatted differently than the regular single event page. This is going to be sort of a backend page for event admin.

I agree, that’s why this is the last line in the above code-

add_filter(’em_event_output_condition’, ’em_event_output_condition_filter’, 1, 4);

For those following, don’t forget that. That hooks is what calls those functions when needed.

What did you update this to? My installation is showing the ticket, but doesn’t show the checkout button for guests who aren’t logged in, it just shows the text that they need to login.

Go to Plugins–> Plugin Editor
Select Events Manager
Directory “Classes”
Select em-event.php

Line 78 and Line 74-
protected $event_start_time = ’00:00:00′;
protected $event_end_time = ’00:00:00′;

Those are your defaults