Noelle Steegs

Hi @dynamiczach, the issue persists. What else could I try do you think?

Hey @khungate,

Thanks so much for your response.

No form of caching is currently active on the site and the latest version of the plugin has been installed.

I am keen to hear what else we can look at.

Thanks for letting me know, @dynamiczach. Marking ticket as resolved. ??

Hi @dynamiczach, thanks for your reply. I’d really prefer to use Force Downloads. I use the same link but it doesn’t work for me. I’ll deactivate all plugins, theme etc. and see if the issue persists then or not. I’ll report back. ??

Hi @dynamiczach, yes that is set in PayPal, and it’s configured correctly there. Can you confirm that the plugin pulls the info from that field and does not pass it to any filters that would influence capitalisation?

Hi @dynamiczach, thanks! I didn’t go for Redirect Only because when I selected it, I got the following message:

Your store is configured to serve digital products using “Redirect only” method. This method is deprecated, please switch to a different method instead.

• This reply was modified 4 years, 7 months ago by Noelle Steegs.

Hi @khungate, thanks! I don’t see the audience tabs at all. How can I make them visible please?

Hey @mouli,

I’ll create variations manually instead of via an import – because when I do it manually, an SKU isn’t required but when I import it is. And I see that when I do this, no SKU is created for the variation and the SKU of the parent product is in the order, which is exactly what I want. ??

I’ll then use this shortcode to create an add to cart button for a variation, based on the product ID. I tested this and it works like a charm!

Thanks again for your help – with variations instead of products the result will definitely be neater.

Hi @mouli,

Thanks for your response. ??

Yes, I fully understand why its default dehaviour is like this. However, in this case I actually need the importer to view products with the same SKU as the same product. I am looking for an initial import only and won’t need to update the products.

My client has a product in 3 main sizes = 3 SKUs for his order fulfillment software. I am setting up a type of form where customers have to provide measurements and the confirmation page will contain an add to cart button (Woo shortcode) based on their measurements. The catch is that, based on the measurements, there may or may not be extra parts that are sent (but the customer doesn’t need to know about this). So honestly in reality there are maybe 30 products. But having different SKUs for all of them would mess with order fulfillment, says client. Because the order fulfillment company only sends the main products and he himselfs ships the extra parts.

But as I am typing this an idea pops up – would it be possible to have an add to cart button that includes the right variation? And would that variation then require to have an SKU code? If no SKU is entered for the variation, would Woo then pass on the parent SKU to the order fulfillment company (Odoro)?

Do I understand correctly that there is no PHP filter available that will disable the SKU check for the product importer?

Thanks so much!

Hi, I unfortunately still wasn’t able to resolve this issue.

Happy I could help, @dinorex. ??

It’s a pleasure @jonasschoen. Happy that it’s fixed!

Hi @jonasschoen,

Thank you for the correct and link and the screenshot.

You can add this code to your CSS:

.main-menu-alt ul {
    z-index: 2;
}

If you have a child theme then please add it there. If not, then you can add it to the Additional CSS field of the Customizer.

The issue is caused by form elements and the submenu having the same z-index. The z-index property specifies the stack order of an element. An element with greater stack order is always in front of an element with a lower stack order. By increasing the z-index of the submenu it sits on top of the rest of the page and is therefore usable.

Please confirm this fixes your issue. ??

Happy to hear I could help. ??

No worries @davejeff66, I did find the form. ?? After a hard refresh (Ctrl + F5 on Windows, Cmd + F5 on Mac) I see that the options are displaying correctly. Must have been a caching issue. I suggest that you clear your website’s and/or server cache and your browser’s. Then it should be all good.