nomaddaniele

Fixed it!

Hi,

Sorry to reopen it but tried to use your chatbot but wasn’t very intuitive. I’m trying to link the Privacy Policy to the opt out preference tab where it says “you agree to our Privacy Statement.”. I event tried to use the source code tab but it doesn’t recognize the a href code and when I use it, it removes the text between the code. Is there a way to link the privacy policy?

Thanks

Great! Thanks a lot!

I managed to downgrade from a backup and now they appear

Hi there @karinapremio , thank you! I just sent a message on messanger

Hi, the widget is set to show on all languages but that doesn’t happen. I found a temporary fix but it keeps breaking the site

I will keep Chaty active for now but if I have any other updates I will email you! Thanks a lot!

In my case, if I deactivate Chaty the player doesn’t work and I did clean the cache. You can check now as I have deactivated Chaty and cleaned the cache. On my end the problem only appears on Safari but to others it appears on any browser

Thanks! Now it’s working because I have Chaty active

I just found out something very strange.

The issue appears as soon as I deactivate a plugin called Chaty which I used to display a floating whatsapp icon. I don’t know why this might be happening but if this plugin is active then the player works fine, if it’s not then it breaks

Sent it again

I already did that a few days ago. The email address I used to send the bug begins with erasmus

Hi,

No I do not have the pro version of it. How can I give you access to it?

Hi @isaumya

Thank you for your detailed response! I’ll investigate further!

Thank you so much! Looking forward to it!