NorthernLights1

Thanks Geoffrey. Yes it looks like my suspicions was confirmed then, obviously I was charged by an entity pretending to be wordpress operating off of a phony lookalike site.

No

I am currently using the latest version (which is 1.1.4)

Thanks for your reply. I am in Admin>Appearance>Customize but there is not “Advanced Options”

Here is what I see:

View post on imgur.com

I went to “Background Image” and I fully understand how to place an image here. I had an image here for 6 months, then suddenly on both of my sites it stopped working.

Here’s another example that more clearly shows my problem:

View post on imgur.com

Notice how on the left menu I have selected a blue “Email” symbol as my background image. Also notice how when it is placed on the screen, it only fills the top side bar.

The area it is supposed to fill is still gray. This happens no matter the graphic I try to place here; the header image does not properly display. This problem simultaneously arose on 2 different sites of mine which leads me to believe there is a bug somewhere in the theme.

Thanks for your help!

• This reply was modified 7 years, 8 months ago by NorthernLights1.

Thanks for the replies, will look into this issue

• This reply was modified 7 years, 11 months ago by NorthernLights1.

Thanks for your quick reply. It looks like I’m on the way to solving this. Here is a pic from my FTP. Do I need to create the plugins folder over again? What could have caused this?

https://i.imgur.com/gEXv3uA.jpg