npu2021

Hi @3sonsdevelopment,
Many thanks for your reply. However I have found the solution. The stripe plugin was responsible for all this mess.
Thanks again and best regards,
Fanny

Hi Bob,
Thanks a lot for your help!
Best regards,
Fanny

Dear Michelle,
Many thanks for your help and the link! This is very reassuring.
As my question concerns JetPack, would you be kind and let me know if the free version is enough or if it is better for my e-commerce website that I choose the premium version? If premium, which level shall I choose?
Thank you again for taking the time for answering, I appreciate a lot.
My best regards,
Fanny

Hi Bruceallen,
Many thanks for your quick reply, this is very kind.
I see that Wordfence proposes a firewall but it will slow down my site, so I prefer to avoid.
I would have a clarification request, if you agree to reply: to access my website and be able to intercept the money, do the hackers absolutely need to guess and crack the password or they can do it without it? If they need to guess the password, then it is ok with Jetpack as my password is very strong.
Thanks a lot for your help and best regards,
Fanny

Hi,
many thanks for your reply.
Best regards,
Fanny

Hi,
many many thanks for your reply, this is very kind of you!
My hosting provider said that it is not possible to downgrade or upgrade the extensions I see on the hosting. He asks if using “imagick” instead can solve the problem. Can you please let me know?
Thanks a lot for your help and best regards,
Fanny

Hi Shohan Hossain Nabil,
Many thanks for your reply and your advice.
Have a nice day,
Fanny

Hi Sunday Ukafia,
I do not know if you received my reply. Do you think you can help me and let me know which plug-in I should buy?
Thanks a lot!
Fanny

sorry…
black : https://snipboard.io/d0ERS4.jpg

I am not sure the links work, here we go again:
black pen: https://snipboard.io/ce9KEm.jpg
palladium pen: https://snipboard.io/d7OHka.jpg
thanks,
Fanny

Hi Sunday Ukafia,
Oh this is very kind of you, thanks a lot for your quick reply!
So first screenshot is two products from my shop page: https://snipboard.io/5TIUl7.jpg
Second is the Pen with Pianoblack color (black actually): https://snipboard.io/jxoapz.jpg
Third is the pen with Palladium color: https://snipboard.io/2B4Kia.jpg
Let’s say the visitor is interested in the Pianoblack color: he/she clicks on this pen. When the product sheet opens, he want to see how the Palladium pen looks like and click on the Palladium color in the variations. This click should lead to the entire Palladium pen product sheet and not only shows one photo with the palladium pen.
Many many thanks for your help!
Best regards,
Fanny

Dear Abwaita,
Many thanks for your help and everything you did for me. This is very kind, I appreciate a lot.
I wish you all the best.
Fanny

Morning Abwaita!
Thank you for your feedback. Yes I can, here is the screenshot: https://snipboard.io/YUgVCt.jpg
Can you let me know if the problem comes from WooCommerce indeed and what I can do so that my H2 works?
Thanks a lot!
Fanny

It works now ?? Here is it: https://snipboard.io/fZqOoG.jpg
So it seems the system makes the proper difference between H1 and H2 as H2 is smaller than H1, even if the fonts do not correspond to reality as they are very big. And the twenty twenty-one theme does not allow to set up the headings in the customizer.
Then when I try to change the font of the description from the single product, it is impossible. Maybe because it is made with 6 fonts (H1 to H6)?
I hope you can help me with this.
Many thanks again, I appreciate a lot!
Fanny

Yes I understood what you said, however the result is what I wrote: the staging site is upside down (i tried with Ocean wp as well). I will try again, maybe there was a bug. I’ll come back in a minute. Thanks a lot!