Natalie

Hi @tiquality,

Just a heads up, if you’ve purchased a LifterLMS add-on or subscription via LifterLMS.com you should not post here. Instead, open a new support request from your LifterLMS.com account dashboard.

That said, there are a couple things that could be causing the email not to send. The first thing you will want to check is if the notifications are turned on to send to students. You can do this under LifterLMS->Settings->Notifications.

If they are turned on to send to students then you will want to make sure that they are not getting sent to a spam folder.

We have additional information on email issues and troubleshooting here: https://lifterlms.com/docs/a-guide-to-understanding-and-fixing-email-issues-in-lifterlms/ with a link to an email check plugin that will help determine if all emails are not going out or just LifterLMS ones.

Please let us know if you have any questions about finding the above information!

Thanks and take care,

Hi @riflefish1,

Unfortunately, no there no way to assign the certificate retroactively.

However, that said you can recreate the trigger if you go into LifterLMS->Reporting->Student->(the student in question)->Course. This will show you a page where you can mark the last lesson incomplete and then mark it complete again as the admin.

If you take these steps you should be able to trigger the certificate manually on the back end.

I apologize for the inconvenience!

Please let us know if you have any further questions!

Thanks and take care,

Hi @sirdk,

We’re going to close this thread since we haven’t heard back from you!

If you have any further questions you can always reply here or open a new thread and we’d be happy to help!

Thanks and take care,

Hi @markmy,

Just a heads up, if you’ve purchased a LifterLMS add-on or subscription via LifterLMS.com you should not post here. Instead, open a new support request from your LifterLMS.com account dashboard.

Are the buttons not showing up by default?

Are you able to add them manually?

Can you provide us any screenshots and your system report so we can get a better idea of what could be wrong? Please see our Guide for Support for information on how to post screenshots and system reports! https://www.ads-software.com/support/topic/welcome-to-the-lifterlms-forums-please-read-before-posting-2/

Please let us know if you have any further questions!

Thanks and take care,

Hi @katso,

I’m sorry you’re having this issue!

I won’t have an ETA on when this would be released, but I can certainly add this as a feature request to change the formatting or provide the option on date/time formatting! From there our developers can review implementing this build!

I’m sorry we couldn’t give you a more immediate fix to the set up that you need!

Please of course let us know if you have any further questions!

Thanks and take care,

Hi @rubidze,

We are in the process of rebuilding the certificate system as a whole! So, this is definitely something that I’m sure the development team will take a look at!

For now, if you change the image size this should not have any negative affect on the images for the certificate!

If you have customized margins for the certificate content these might shift slightly, but you should then be able to correct those in the certificate builder.

Please let us know if you have any further questions!

Thanks and take care,

Hi @uxniverso,

Just a heads up, if you’ve purchased a LifterLMS add-on or subscription via LifterLMS.com you should not post here. Instead, open a new support request from your LifterLMS.com account dashboard.

Unfortunately, there is no way to set this up so that the course only relies on the final lesson in order to be complete without the previous lessons also being marked complete.

You could hide the mark complete buttons and then go through the reporting screen: https://lifterlms.com/docs/how-can-i-mark-a-lesson-complete-or-incomplete-for-my-student/ when the user approve the questionnaire which will make it so users don’t have to do the mark complete themselves.

I apologize for the inconvenience.

Let us know if you have any further questions!

Thanks and take care,

Hi @rubidze,

I’m glad you found the answer for this!

I will definitely let our development team know this could be a feature improvement!

Please let us know if you have any further questions on this topic!

Thanks and take care,

Hi @rubidze,

This set up with quizzes is not currently something we have available, however it definitely is on our roadmap for development and is something that will get build. I just don’t have an ETA for when that will be.

For now, the only way to clone and duplicate quizzes is inside the LifterLMS Builder.

I apologize for the inconvenience!

Please let us know if you have any further questions!

Thanks and take care,

Hi @rubidze,

1. The Notification Icons are the pop ups that show up when you, for example, complete a course. You can see these under LifterLMS->Settings->Notifications under any of the Basic settings options. The Certificate Background image is just that, the background image for the certificates in Engagements->Certificates.

2. This was part of the build for certificates. It wasn’t designed to be used for multiple purposes, it was designed only for the certificate builder in mind. The same logic for the Notification Icons. They were designed to specifically fit that setting.

3. In what context? You can technically override any of the image settings, but if you can tell me a little more about what you want to do specifically I can point you in the best direction for accomplishing that!

Let us know if you have any further questions!

Thanks and take care,

Hi @rubidze,

.llms-access-plans.cols-5 .llms-access-plan {
    display:block;
width: 100%;
}

.llms-access-plan-content {
    height: unset !important;
}

This should help with the sizes of the containers. You may want to change and adjust the width and height settings to get the appropriate proportions.

Does this work for you?

Please let us know if you need any further help!

Thanks and take care,

Hi @sirdk,

Just a heads up, if you’ve purchased a LifterLMS add-on or subscription via LifterLMS.com you should not post here. Instead, open a new support request from your LifterLMS.com account dashboard.

That said this is actually the template you’d want to edit! https://github.com/gocodebox/lifterlms/blob/master/templates/course/parent-course.php we have some information on template use here: https://lifterlms.com/docs/lifterlms-templates/

Alternatively, you can just add this to your Additional CSS area under Appearance->Customize:

.llms-parent-course-link {
    display: none;
}

I hope this helps!

Please let us know if you have any further questions!

Thanks and take care,

Hi @shelleygiese,

Just a heads up, if you’ve purchased a LifterLMS add-on or subscription via LifterLMS.com you should not post here. Instead, open a new support request from your LifterLMS.com account dashboard.

That said, we do have some information on customizing quizzes with your theme here: https://lifterlms.com/docs/quiz-theme-compatibility-developers/

We do not have a way to edit or open the quiz outside of the LifterLMS builder at this time, so the code in that documentation is the best way to allow some customization!

Please let us know if you have any further questions!

Thanks and take care,

Hi @kushalnadar,

Just a heads up, if you’ve purchased a LifterLMS add-on or subscription via LifterLMS.com you should not post here. Instead, open a new support request from your LifterLMS.com account dashboard.

This is a bug we’re aware of and working to fix! I apologize for the inconvenience!

I can update you here once a fix is released!

Please let us know if you have any further questions in the meantime!

Thanks and take care,

Hi @frdechirico,

Just a heads up, if you’ve purchased a LifterLMS add-on or subscription via LifterLMS.com you should not post here. Instead, open a new support request from your LifterLMS.com account dashboard.

That said, we don’t really have a way to pre-sell courses without setting up open registration or open course dates. There is no way to do the kind of rolling pre-sale set up for future access.

I apologize for the inconvenience!

Let us know if you have any further questions!

Thanks and take care,